Method are working to empower workplace communities to create a more sustainable future. Our goal is to enable workplaces around the world to divert over 1 billion KGs of waste from landfill by 2030. Method's bins were carefully designed to look beautiful in any modern workplace, while making recycling and waste diversion visible. With this, our bins can be found in some of the world’s most influential workplaces, including Canva, Qantas, Atlassian, and Foster + Partners, to name a few. Since our launch in 2015, we have been winners of two Deloitte Fast 50 awards and numerous reputable business awards for Emerging Business, Sustainability, Innovation, Marketing, and Design. As a certified B Corporation, we believe better habits create a better world.We are designers. We are sustainability advocates. We are change facilitators.We help companies achieve their sustainability goals of tomorrow - today!

When I joined fresha I was responsible for 3 sales leaders and 15 team members. In my time there I thrived in turning around the morale, improved structures, implemented sales training and developed the team of field based BDMs, phone based BDRs and the onboarding team member all into a successful and effective lean sales unit. Achievements:- Successfully transitioned commission structures from a complex to simple method resulting in improved results ~ Q4 2022 the team achieved 78% and in Q4 2023 the team achieved 115% to target- Created processes to ensure effective handover to the professional services team and quicker handover times to Account Managers- Created hubspot standard operating processes including implementing a new pipeline for effective pipeline management

Hired to ease the workload of the current GM of Sales and Marketing my role was primarily to look after all the existing customers when they have queries, however this has expanded into securing new lines in Pet Specialty and in the Supermarkets adding over $800k in revenue; as well as launching and managing our products in online platforms such as Amazon, Pet Circle and PetO (additional $200k in revenue); developing partnerships in the industry such as RightPaw; and creating processes and procedures for the company to use such as launching Hubspot as the CRM, and reporting on the website using a range of tools.

Initially scoped to mentor the current salesperson with the view to grow the team in the coming years, we help clients achieve compliance in accordance with Australian Standards reducing the risk to both facilities and occupants. Covering training services and facility compliance solutions – including bomb threats, lockdowns, risk analysis, COVID preparedness and security audits.Achievements• NSW/ACT Sales results – came 1st amongst Australia sales teams for revenue in March, April, May, and June• 115% to budget Q1 2020-2021

Drive hipages sales teams through a period of growth and change. This role involved working with the retention and customer solutions space as well as leading 20 sales acquisition team members based in both Sydney and Manila. Maximising results by ensuring the teams were inspired, high performing and aware of how their role impacted the business strategy. Achievements:- Awarded the hipages ‘spirit’ award for living the company values and driving others to do so in leading by example- Grew ‘Value Cap’ sales from 53% to budget in 2018 to 101% to budget in 2019 by ensuring top performers stayed longer and new performers were skilled quicker- Improved inbound enquiry conversion rates from 35% in 2018 to 44% in 2019 via a wide range of initiatives - aligning KPIs from reps through to management, increased operating hours, improved touchpoint strategy and targeted coaching

Working as a market leader in the $4.2B Natural Health Industry in Australia, Natural Therapy Pages was very well established in the industry with 33% of the market share. We maintained a positive EBITDA and held high brand awareness within the natural health industry. I was also responsible for managing the Natural Therapy Pages in the United Kingdom and New Zealand, as well as a range of smaller online directories including Startlocal.com.au, Pet Pages Australia, Learn cloud, ATUG and some other smaller niche directories.- Launched complimentary website to provide additional income in 2016, with a focus on SEO- 30% reduction in Cost Per Action (CPA) in Facebook and achieved 30% increase in leads- Made our search more intelligent so it connects consumers with the therapists they are looking for- Renewal rates improved over the from 73% to over 83%- Grew social media from 120k followers on NTP to over 170k and personally launched Instagram to over 3k- Developed up to 79% of our traffic was organic, as a result of focusing on SEO across the websites- Responsible for strategy and the annual budget analysis - Winners of the 'most happiest team culture' regularly in a company of 300+ employees, with a strong emphasis on teamwork and personal development. On a personal level also won the 'top manager' award numerous times, as well as people choice award across many years. - Recruitment and training of new employees including the development of training plans and materials to ensure a complete understanding of their role- Led the team with an attitude of 'I wouldn't ask you to do anything I wouldn't do myself' resulting in me touching all aspects of the business from collections, support, service, product development, marketing, partnerships, SEO, SEM, social media, sales and everything else in between.

hipages Group, formerly Viteknologies, is an online media company that is leading the way with niche online directories. There is currently 5 successful sites, with exciting new ventures on the horizon. My role is to play a pivotal role in planning, developing and implementing of the sales strategy of hipages Group ~ Providing direction for the sales team, and lead a team to exceed targets. I managed a team of 25 new business consultants and account managers responsible for achieving budget numbers across the 5 online directories. Primary achievement in this period was transitioning the team into a SaaS product whilst maintaining budget targets.

Management of a sales team offering an advertising solution for the SME market. Structured the 'TrueLocal way of selling' ~ the step by step call structure. After strategic analysis and development I transitioned into Customer Engagement and Manager of the Account Management team.The Account Management team expanded and developed further in 2010, where playing a key role in the establishment of a larger team has been instrumental in my personal development ~ Implemention of an Account Management function that was proactive, positive and something that seperated the business from its competition. The Account Management team is the cornerstone of the company offering customers insight into what was often their first experience with online advertising and social media. Ongoing mentoring and development of the Account Managers in line with the business needs whilst regularly achieving targets

- Lime Taxis 2007 - 2008- Sony Australia 2005 - 2007- Hewlett Packard 2003 - 2005 (Team Leader role)In working for Salmat, and Salesforce Australia, the campaigns I managed extended from customer service, information technology and troubleshooting through to sales and complaints resolution. I was responsible for team recruitment; generation of campaign knowledge bases; creation of policies and procedures to external Audit requirements ISO 9001; Designing and creating training programs whilst maintaining campaign profit targets.Achievements:- Through analysing the structure of Lime Taxis I created efficiencies over the 24hr operating hours, introduced offshore quality assurance and resulted in growth for Macquarie Bank- Grew Sony campaign from 27 staff to 50 within a year, maintaining service levels through tactical changes to campaign structure and direction resulting in winning the Waivestar award in 2006 - Best Small to Medium sized call centre (International Customer Service Professional Awards)- Outstanding achievement for HP sales in Q4 Dec 2004, outperforming internal HP sales divisions

As a member of the leading provider of telecommunications equipment and services to the SMB market in Australia my role was to generate new business in a face to face environment across a subsidary of NTG. The growth of a start up subsidary saw me enjoy various responsibilities, and work within an ever changing and developing environment.Primary role was selling bundled service deals combining rental telecommunications equipment ranging from entry level 2 line dual handset solutions to 30 line multiple handset PABX, and off setting the cost with credits on a new telecommunications provider. Within three months I transitioned from telephone lead generating to the field force and enjoyed success in a large portfolio across Sydney and extending to Newcastle and Wollongong.