Experienced IT professional with over 20 years of experience across various IT roles, including Service Desk, Field Technician, Infrastructure Engineer, and Project Engineer. I have a proven track record of designing and maintaining robust infrastructure solutions to keep organizations running smoothly. My expertise spans Networking, Windows Server administration, Wireless Networks and Troubleshooting to name a few.My journey through these different IT roles has provided me with a unique perspective, allowing me to approach challenges with a well-rounded and holistic understanding. I hold a Certificate in Higher Education (Open) from The Open University, reflecting my commitment to continuous learning and the acquisition of valuable skills necessary to excel in the IT field.My dedication to staying current with industry trends drives me to deliver innovative and effective solutions to complex IT challenges.