Anthony Sansone

Anthony Sansone Email and Phone Number

Lead Specialist - Learning and Development at Deloitte @ Deloitte
new york, new york, united states
Anthony Sansone's Location
Greater Orlando, United States
Anthony Sansone's Contact Details
About Anthony Sansone

Hello everyone! My name is Anthony. I graduated with a Bachelor's of Science degree in hospitality management from Widener University. I have spent my time exploring the numerous segments of the hospitality industry over the past several years. I started my career in the hospitality industry working at Bertucci's Italian Restaurant in my hometown. As I entered my college years, I started working for Hilton Hotels at The Hampton Inn at the Philadelphia Airport as a front desk agent. These two positions instilled in my the fundamentals of providing exceptional service. I later began working for the Walt Disney Company at Disney's Grand Floridian Resort and Spa. I took on many roles working at this resort including concierge and VIP services. I later took a position with Hershey Entertainment and Resorts working as a banquet manager intern at the Hotel Hershey; I gained valuable leadership and management skills while working in this position. After graduation, I worked with Marriott International at the JW Marriott Essex House New York as a Front Desk Manager where I managed and lead a staff of over 30 associates. I moved industries when I accepted a position as the Assistant General Manager with Related Companies, sharing my customer service and leadership experience in the real estate industry. In all of my roles, I always managed some form of human resources functions and procedures. I transition in to Human Resources when I returned to Marriott International in 2019. I have a strong background in recruiting and onboarding, facilitating new hire orientation and other culture training classes, employee record keeping, employee relations, benefits administration, DEI, and planning and executing employee events.

Anthony Sansone's Current Company Details
Deloitte

Deloitte

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Lead Specialist - Learning and Development at Deloitte
new york, new york, united states
Website:
deloitte.com
Employees:
295722
Anthony Sansone Work Experience Details
  • Deloitte
    Lead Specialist - Learning And Development
    Deloitte Aug 2022 - Present
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  • Marriott International
    Director Of Learning
    Marriott International May 2022 - Aug 2022
    Kissimmee, Florida, United States
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  • Marriott International
    Human Resources Manager
    Marriott International May 2021 - Apr 2022
    Kissimmee, Florida, United States
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  • Marriott International
    Human Resources Generalist
    Marriott International Feb 2019 - May 2021
    Kissimmee, Florida
    I was responsible for sourcing and recruiting over 100 candidates over a two week span allowing the hotel to reach 111% of its hiring goal for the season. I Redesigned the procedures for tracking training compliance, which helped raise compliance by 19%.I provided guidance and information to associates regarding benefits, disciplinary action, and payroll.I revised training procedures for all 33 departments and created new onboarding plans for hourly associates.I acted as a subject matter expert while facilitating brand orientations and company required service trainings.
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  • Related Companies
    Assistant General Manager
    Related Companies Sep 2017 - Jan 2019
    New York, New York
    Managed residents’ service requests and the resident lifecycle across two properties in the NYC portfolio.Oversaw and controlled the building’s ADA compliance project for 245 apartments.Notarized affidavits and legal paperwork while conducting interviews for housing program recertification.Ensured regulatory procedures were in place to satisfy numerous NYC agencies’ requirements.Executed background checks on residents and reviewed W9s, W8s, and IRS tax documents.
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  • Marriott International
    Front Desk Manager
    Marriott International Jun 2015 - Sep 2017
    New York, New York
    The JW Marriott Essex House New YorkResponsible for assisting in raising the front office's guest satisfaction score from 63% to 66%.Managed daily shift functions for 50 associates in the front office department.Redesigned the hotel’s mobile check-in procedures to improve check-in experience and increase scores.Provided support in condominium management for private residences on property.Aided accounts receivable and accounts payable with accounting duties.Facilitated trainings on property and lead leadership courses.
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  • The Walt Disney Company
    Disney'S Grand Floridian Resort And Spa Front Desk Cashier/Curbside Cast Member
    The Walt Disney Company Jan 2013 - May 2015
    Disney'S Grand Floridian Resort And Spa
    I began working at Disney's Grand Floridian Resort and Spa at the Walt Disney World Resort in Orlando, Florida in January 2013. As a front desk cast member, I performed standard front desk procedures for the 1,015-room resort and vacation club villas.- I provided the finest, personalized service to guests throughout their stay at the resort.- I escorted our concierge and VIP guests to their room for a personalized check-in experience- Explained tickets and dining plans to guests to help them get the most out of their vacation- Handled guests’ credit cards and folios and resolved discrepancies - Transported guests around the Walt Disney World Resort and Orlando area- Created reports and Arrival’s lists for next day's arrivals and prepared for next day's concierge guests- Prepared paperwork for concierge/VIP guests arriving to the resort-Resolved guest concerns and situations- Performed back office duties (blocking rooms, Disney ticketing system, fulfilling room-change requests)I decided to stay with the Walt Disney Company at the Grand Floridian as a seasonal cast member.
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  • Hershey Entertainment & Resorts
    Banquet Manager In Training
    Hershey Entertainment & Resorts May 2014 - Dec 2014
    Hershey, Pennsylvania
    As a banquet manager intern at the Hotel Hershey, I executed and coordinated breakfast, lunch, reception, and dinner functions for 2 – 350 people. I also executed and coordinated weddings, meetings, and conferences for 10 – 300 people.I was responsible for working along with five other banquet managers in the department, managing 30 banquet servers and 10 set-up employees of the banquet department in a unionized setting. I performed banquet processes including creating supply requisitions and processing billing for functions.I assisted in budgeting for the 2015 banquet year. Also, assisted in interviewing new set-up employees and training and developing new banquet manager interns.I created employee schedules based on seniority and assigned staff to certain functions. I made sure that AAA four diamond standards were being upheld throughout every function, providing exceptional service for my guests and my client for the event.
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  • Hampton Inn Philadelphia International Airport
    Front Desk Agent
    Hampton Inn Philadelphia International Airport May 2012 - Sep 2012
    Philadlephia, Pennsylvania
    -Checked guests in and out of the hotel-Solved guests’ problems/ fulfilled guests’ requests-Dealt with credit card discrepancies-Multi-tasked between answering the phone, making reservations, assisting guests, communicating with staff
  • Bertucci'S
    Server'S Assistant
    Bertucci'S Jul 2010 - Oct 2011
    -Cleaned and set tables when guests left-Brought food to guests’ tables-Trained 2 other Server Assistants -Communicated with guests to attend to their needs
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Anthony Sansone Skills

Hotels Hospitality Management Hospitality Industry Customer Service Microsoft Word Teamwork Powerpoint Public Speaking Resorts Microsoft Excel Organizing Research Training Event Planning Microsoft Office Microsoft Powerpoint Attention To Detail French Food Safety Employee Training Recruiting Condos Private Residences Accounting Human Resources Performance Improvement Improvisation Notary Public

Anthony Sansone Education Details

Frequently Asked Questions about Anthony Sansone

What company does Anthony Sansone work for?

Anthony Sansone works for Deloitte

What is Anthony Sansone's role at the current company?

Anthony Sansone's current role is Lead Specialist - Learning and Development at Deloitte.

What is Anthony Sansone's email address?

Anthony Sansone's email address is an****@****ted.com

What is Anthony Sansone's direct phone number?

Anthony Sansone's direct phone number is +161051*****

What schools did Anthony Sansone attend?

Anthony Sansone attended Widener University, Cardinal O’hara High School.

What are some of Anthony Sansone's interests?

Anthony Sansone has interest in Children, Civil Rights And Social Action, Education, Poverty Alleviation, Animal Welfare, Arts And Culture.

What skills is Anthony Sansone known for?

Anthony Sansone has skills like Hotels, Hospitality Management, Hospitality Industry, Customer Service, Microsoft Word, Teamwork, Powerpoint, Public Speaking, Resorts, Microsoft Excel, Organizing, Research.

Who are Anthony Sansone's colleagues?

Anthony Sansone's colleagues are Misba Amira Shaik, Padmanabhan Vaidyanathan, Alessandro Pepe, Ida Elise L., Joe Rauti, Cpa, Ca, Cia, Cfe, Mba, Lorena Vásquez Hilario, Christine O'neal.

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