• Fosters strong relationships with stakeholders ensuring clear communication and alignment on project goals and progress.• Leads and inspire within the organization, promoting a culture of collaboration, innovation, and continuous improvement.• Manages and coordinates efforts between onshore and offshore development teams to ensure collaboration and project delivery.• Often drives innovation by rolling up my sleeves to engage hands-on with Research & Development coding to drive innovation and encourages creative exploration of new technologies and methodologies throughout my organizations.• Leverages Generative AI usages to assist in raising productivity within the organization’s operations procedures.• Anticipates future trends and position the team to capitalize on emerging opportunities.• Excels in communication ensuring clear, concise, and effective information exchanges within the organization and with stakeholders.• Leads initiatives to automate UI testing processes to improve efficiency and reliability in the team’s testing efforts. • Establishes and monitors Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) to drive team performance and achieve strategic goals.• Regularly reviews and adjusts metrics to ensure alignment with evolving business priorities.• Champions the adoption of Agile methodologies enhancing team structure, productivity and flexibility.• In on designs with architects and manages scalable AWS architectural development optimizing performance, applying security measures, providing system stability & reliability, and monitoring cloud usage cost-efficiency.• Staying passionate about AI/ML and Generative AI and keeping up-to-date with the latest advancements and trends.

• Managed a team of QA engineers and Data Scientists within an organization that specializes in automated and autonomous QA test engineering to develop an autonomous UI testing system.• Designed this architecture to deliver an autonomous UI testing system to significantly reducing manual testing efforts and to improve test coverage and enhanced it to adapt to code changes.• Oversaw the integration of AI/ML models to autonomously create and self-heal test scripts affected by code changes.• Incorporated Natural Language Processing (NLP) with a Generative AI approach to enable QA engineers to write test scripts in a natural language format to generate test cases.• Introduced the development of a real-time test results dashboard to show QA engineers a real-time status of running test cases and a separate dashboard for reporting purposes.• Maintained transparent communication with stakeholders, keeping them informed about the process, risks, obstacles, highlights, and benefits of the project.• Managed project timelines, deliverables, and cross-functional team collaboration to ensure successful project execution.Technologies That My Developers, QA Engineers, and Data Scientists Used:AI/ML Models: BERT, GPT-3Programming Languages: Python, C#Databases: MongoDB, MS SQL ServerFrameworks: Flask, AngularOthers: Computer Vision, Azure, Natural Language Processing (NLP)

Works as a software developer on the company’s Commercial Loan Servicing (formerly ACBS) platform, which is a premier commercial lending and loan servicing solution that supports timely decision-making, reduces operating costs, improves data quality and enhances analytical reporting. Within the Commercial Loan Servicing suite of applications, I worked on the company’s SyndTrak syndicated loans system. SyndTrak is purchased and used by major banks on a global basis.Utilizes the ASP.NET, C#, and SQL Server technology stack for SyndTrak development work.Provides Production support for mission critical system components.

Works hands-on independently on complex front-end and back-end system components and ensures organizational buy-in to proposed solutions. Involved throughout the entire software development lifecycle, which includes requirements gathering and analysis, application coding, and automated testing. Maintains and enhances a pre-existing C#.Net, AngularJS, and JavaScript UI codebase to provide the user community with applications that are presented to them through a responsive web application interface. Implements SQL Server stored procedure development, maintenance, and enhancement work using the T-SQL database programming language to provide the necessary database functionality and logic needed to support my team’s applications. Uses data layer Entity Framework-based repositories built from WCF web API services. Utilizes Team Foundation Server (TFS) for source code management and Jira for project management. Applies work tasks to transform existing systems to serve our internal customers via forward-thinking and innovative ways.

• Currently providing software development services at the global headquarters of one of our most prominent clients, NCR.• Responsible for the full SDLC lifecycle of development activities as a full-stack developer.• Carries out the development of graphical user interfaces, works with various instances of SQL Server databases, and produces and consumes XML and JSON data transmissions via web service APIs.• Builds single page applications using React, Material-UI, and Typescript.• Performs conversion work on an NCR flagship retail Point of Sale(POS) system to upgrade it to its next generation, via ground-up new software development.• Emphasizes coding to SOLID principles of design.• Refines and migrates legacy WCF web services to those of RESTful APIs using .Net Core in order to support cross-platform Linux deployments.• Utilizes .git for source code management.• Applies HTML, CSS, Javascript, and Google Material Design work to construct UI design layouts that provide for a very fast, intuitive, efficient, and optimized end-user experience.• Participates in daily Agile standups, sprint retrospectives and reviews.

• Responsible for full-stack system development, enhancements, automated testing, and maintenance of company applications that support 1,600 insurance claims professionals, as well as thousands of insurance agents and insured individuals.• Designs Microsoft-centric application and architectural solutions, and recurrently mentors junior developers in a Scrum Agile environment.• Executes Visual Studio Team Services (VSTS) Continuous Integration/Continuous Deployment (CI/CD) via IT-Business Alignment DevOps practices.• Codes programs based on Test Driven Development (TDD) while applying automated NUnit unit testing within the development environment and VSTS CI/CD pipeline.• Communicates and interacts with leaders of the user community and assesses system requirements and promptly responds to requests under Agile-principled procedures.• Analyzes and troubleshoots application support matters via an Agile Bug/UserStory support ticketing process.• Implements best software development practices, methodologies, and patterns such asS.O.L.I.D design principles when planning, coding and mentoring.• Utilizes C#, VB.Net, unit testing with NUnit and Moq, T-SQL/SQL Server 2016, VSTS with Git source code control technologies to create customized systems from scratch that support both our internal and external customers in order to support and drive revenue upward for the company.• Serves as a Scrum Master within my developer team to uphold Agile principles, remove impediments that arise within sprints, and I work closely together with the Product Owner and developer team to unify efforts between all parties to deliver the desired results needed to successfully reach projects' end goals to support the business needs and ongoing growth of our company.

• Participates in all phases of the software development and maintenance life cycles.• Uses Microsoft Visual Studio to develop custom software via the C# programming language,ASP.NET MVC, Angular, WCF, Telerik/Kendo UI, and ASP.NET Web API.• Builds stored procedures, views, functions, and tables in the SQL Server RDBMS to provide records to the data access layer within the development phases for each of my applications.• Utilizes Git source code versioning control via BitBucket and SourceTree.• Troubleshoots and resolves sustaining issues to ensure that our software products maintainService Level Agreement standards and continuously meet the needs of each business client.• Applies obtained knowledge to increase system performance, design applications for scalability,and comprehend system architectures to extend existing modules using a full-stack Microsoftplatform.• Develops, refines, and tunes backend database processes to optimize and maintain backendsystem performance and scalability• Adheres to software engineering design patterns and principles to develop enterprise solutions.

• Designing and coding the upgrade of a large legacy Classic ASP web-based application to the .NET/SQL Server platform.• Utilizes the C# programming language to build web application interfaces.• Provides and maintains critical sales data to Executive-level management per their authorizedinformation viewing privileges based on their departments’ specific business information needs.• Works alongside fellow developers in code review and system design sessions.• Completes project phases via the Scrum Agile methodology.• Codes SQL Server T-SQL stored procedures and user defined functions to generate thenecessary report data to be returned to populate user interfaces upon the end-users’ requests.• Utilizes SSIS ETL packages to transport data between several SQL Server servers anddatabases in order to maintenance, manage, and provide data for multiple reportingenvironments.• Offers subject matter expert solutions from a senior consultant’s perspective upon each requestof the client.

• Supported the Center for Disease Control (CDC) federal government agency in oversight of Service Oriented Architecture and Master Data Management (MDM) engineering.• Primary duties included supporting Government customers providing coordination and oversight of software and database design, production, testing, implementation, and operational performance.• Worked closely with clients, subject matter experts and project teams to understand requirements and establish priorities.• Reviewed database architectures to identify deficiencies and make recommendations for improvements.• Assessed software requirements specification, analysis, derivation, and compliance.• Led and participated in peer reviews.• Worked with client executives, project managers, and other stakeholders to define and executetechnical requirements from business prerequisites.• Implemented database design and modeling based on Master Data Management principles.• Applied detailed knowledge of organizational procedures to makeindependent decisions and served as a credible resource for the senior management team.

• Served as an applications .NET developer and Business Intelligence (BI) developer and server administrator.• Implemented ETL processing between Oracle, SQL Server, and Teradata environments via SQL Server Integration Services (SSIS), Microsoft (MS) T-SQL, and Oracle PL/SQL. • Provided SQL Server database administration for my team’s BI division. These particular duties involved managing and optimizing query performance, creating and scheduling automated SQL Server Agent jobs, designing tables and table relationships.• Installed new instances of SharePoint on Windows servers, developed Web Parts, and created SSRS reports as a SharePoint administrator/developer.• Coded Silverlight, WPF, and ASP.NET business applications for customized operational needs for usage by several business units across the company.• Worked with business-side management personnel and team leads as a liaison between the business side and IT department to optimize the User Interface (UI) and User Experience (UX) aspects of my team’s web based applications.• Created and deployed an original series of SSRS reports that were hosted directly from the SQL Server Report Server, as well as from SharePoint environments.• Participated in Agile methodology practices during each project’s lifecycle.• Used SSIS to gather, transform, and store external vendor data that arrived by SFTP transmissions.• Coded and deployed SSIS packages that were executed by nightly scheduled automated SQL Server Agent jobs to push data to and pull data from the company’s internal data warehouse to provide data records to other departments within the company and to populate my applications’ transactional databases and team’s data mart.• Frequently coded SQL Server stored procedures that were used by SSIS packages and SSRS reports. I also wrote stored procedures that provided insert, delete, update, and data querying operations for transactional .NET Windows and web-based applications.

• Fulfilled the role of a team technical lead and subject matter expert for client-side application and database development and system integration architectures.• Received the rarely issued Exceeding Performance highest rating for an annual performance appraisal for the second time in my career while with the company.• Continuously introduced innovative methodologies and provided direction for the team by having overseen the progression of multiple development projects.• Worked with international vendors and business partners in integrating all parties’ systems via VPN and Citrix. Also worked closely with international vendors and business partners such as Vodafone and Syniverse by conducting meetings and building .NET and SSIS systems in order to exchange and process data records shared between all companies involved.• Led the full stack development process of instantiating a new MS ASP.NET/SQL Server environment that provided fraud case management workflow and reporting functionalities to the user community and management team.• Developed ASP.NET ASMX web services to interact with the company’s customer billing system in order to provide real-time customer information from within my ASP.NET applications.• Implemented ASP.NET web application deployment to IIS 7.0 for all of my applications and web services.• Utilized SSIS to fetch data from flat files and database tables. Thereafter, the records were read, cleansed, and stored into transactional SQL Server databases by the SSIS packages to supply data for workflow systems and managerial data analysis reviews.• Coded and deployed SSIS packages that were executed by scheduled automated SQL Server jobs that processed overnight to push data to and pull data from the company’s data warehouse to populate my environment’s databases.

• I served as the lead developer of the company’s enterprise e-mail marketing campaign application, Email on Demand (EOD), which was a system developed on AJAX, C#.NET, JavaScript, and SQL Server 2008 database technologies. I was responsible for EOD and its entire base of approximately 3,000 users across the country during my complete tenure of fulfilling the position.• Developed ASMX web services that obtained information from and posted data to external systems from within my applications.• Implemented IIS ASP.NET web application deployment for all of my applications and web services.• Wrote customized T-SQL queries to support both SSRS reports and ETL processes.• Constantly met with business partners during weekly requirements gathering meetings during ongoing application development cycles.• Traveled to offsite meetings to partner with external vendors in collaborated endeavors and successfully completed projects via joint ventures to integrate the vendors’ systems into the Verizon Wireless environment.• Participated in IT team meetings to provide status updates on the progress of development work, as well as to discuss any open issues regarding each project.• Created and deployed SSRS reports based on custom user requirements.

• All development work was implemented from scratch.• Received the company’s rarely issued Exceeding Performance highest rating for an annual performance appraisal.• Utilized entity relationship diagram planning, the Systems Development Life Cycle, and theDatabase Life Cycle to provide the foundation to contrive my application development strategies.• Implemented IIS ASP.NET administration and web application deployment.• Worked closely with managers and end-users to ascertain and address business needs and objectives in order to deliver mutually satisfying end results.• MS SQL Server DTS/SSIS objects, stored procedures, views, and user-defined functions were coded to extract, transform, and load (ETL) the database tier.• Served as the team’s DBA and also created several full stack systems that provided means to investigate customer transactions, generate managerial reports, and automate ETL processes.• Traveled nationwide to meet with my user communities for application reviews and face-to-face meetings.