Anthony Urankar Email & Phone Number

Mobile, Alabama, United States

Key participant to the Airbus industrial Customer Multi-Functional Team (FCM, Production, Quality, Contracts and Flight Test), you will represent the Airbus Quality organization in front of airline Customers along the aircraft assembly process until delivery to the final customers. The AQCM is the interface to the Customer on all quality related matters.-Define and prioritize the Quality Top “Irritants” for a given Customer to lead the customer feedback loop internally and cross functions.-Provide data analysis to create the custom snag reduction strategy to de-risk aircraft deliveries,-Launch, coordinate and support key Quality containment (CPB) and corrective actions and projects to enhance Customers satisfaction.-Ensure Customer Communication for all Quality related points (during ASRM, Final Cabin, Delivery or dedicated meetings).-Foster fleet wide actions with a consistency and anticipation demeanor.-Ensure visibility of in-service issues and management of relevant containment/corrective actions.-Be present at the welcome meeting for customer deliveries.-Set up and maintain a set of quality reporting indicators, including product quality, on corrective action management and on customer satisfaction.-Obtain required evidence that the process and product align with customer requirements.-Coordinate with customers to schedule Customer Inspections/Stages, including reallocation/swaps.-Prepare Customer Inspections/Stages with the MFT.-Supervise the customer stage progression chart.-Debrief MFT on Customer Inspection/Stage results.-Lead the AOS Brick - Customer Protection Board.-Ensure Customer delivery documentation readiness.-Conduct investigation and reports for in-service Customer Quality findings (QIRs)

Mobile, Alabama, United States

-Responsible to support the customer from assigned section to customer ferry flight and to manage the associated risks to the guarantee of on time/on quality delivery as an essential part of the Fulfill Customer Order (FCO) process-Represents the voice of the Customer, leads and controls the communication flow for technical issues-Manage regular meetings with the customer at each step of the manufacturing process-Responsible for escalation to Executive level of any relevant Customer/Acceptance/Delivery blocking issue(s)-Identify, manage and create engagement around customer acceptance and delivery activities within the FAL among customer teams, including any recovery action plan-Obtain CSIP feedback from customer and secure lessons learnt process.

Mobile, Alabama

Aircraft procurement specialist for the management of supply chain operations for all cabin equipment during the cabin furnishing phase in the FAL delivery and during the delivery process at the Delivery Center until transfer of title. Responsible to manage supplier field support team activities to resolve non-conformities (NC, eTLB, eQLB, Concession etc.) on time and on quality and to manage the quality of the suppliers' deliverables. Holds suppliers accountable for support activities.● Attends daily Level 3 escalation meetings to ensure positive internal customerrelationships.● Contributes to major milestones, Green quality gates, FOT, and TOT.● Coordinates with Airbus supply officers, suppliers, and onside support to set prioritiesand relay escalations.● Reports quality defects and on time delivery issues from suppliers and participates inregular SCQM and supplier meetings to mitigate any negative FAL impacts and drumbeats any necessary corrective actions.● Aircraft procurement specialist for the management of supply chain operations for allcabin equipment during the cabin furnishing phase in the FAL delivery and during thedelivery process at the Delivery Center until transfer of title.● Responsible for managing supplier field support team activities to resolvenon-conformities (NC, eTLB, eQLB, Concession etc.) on time and on quality and tomanage the quality of the suppliers' deliverables. Holds suppliers accountable forsupport activities.● Fosters positive working relationships with onside support to improve relationshipsbetween Airbus and the supplier.

Ashburn, Virginia

-Managed customer routine, AOG, and initial provisioning tooling purchase ordersincluding maintaining order status spreadsheets, organizing and hosting customertooling conference calls; answering customer order inquiries and providing price quotes.Interface with Hamburg Inflight Desk to address backlog and quality discrepancies.-Supported the tool lease business through effective customer service including: quoting,order entry, follow-up on delivery, SAP updating, follow-up with customers for returns,invoicing, warranty claims, accept and record advice regarding damages.-Reported on special inventory levels using standard reports (Off Shelf Measurement,Accruals, MBR data). Generates customer order status reports and internal tool orderstatus reports for customers and internal entities with updated information on orderstatus.-Provided financials, reports and data analysis using Microsoft Office and other software.

Ashburn, Virginia

-Process customer orders, quotations, initial order receipts, order entry, sourcing, escalation, backorders, general logistics, etc. for aircraft parts and services in response to customer needs.-Provide requested information on part availability, cost, sourcing, returns, discrepancies, transportation, delivery, and follow up to meet customer expectations.-Follow-up with Hamburg AOG to ensure all efforts are being made to satisfy orders supplied via production and suppliers. -Liaison between American customers, product links in Europe and AIRTAC to ensure efficient handling of orders.-Ensure customer shipping specifications are followed for critical orders and resolve discrepancies working with internal and external customers. -Communicate potential urgent situations on critical orders and explore technical solutions. Identify and direct customers to proper source for supplier-related material if required.-Provide feedback/reporting to supplier management group on supplier performance

Ashburn, Virginia

•Receive and inspect parts into the SAP system and put stock away in correct location.•Perform cycle count inventory.•Pick and process orders in the correct priority sequence; packing parts for safe shipment according to shipping instructions.•Inform supervisor of any process, inventory or system issues immediately.•Prepare shipping documents.•Participate in special projects.•Perform other duties as assigned.

Northwest In

•Provide preventative maintenance and repair services at customer accounts in accordance with established procedures and techniques, using proper tools, test equipment and replacement parts.•Supervise equipment installation and product performance at customer locations.•Educate customers on proper use of the equipment.•Assist sales team in marketing company equipment (joint calls, in-services, sales leads).•Achieve revenue goals as related to the sale of company products and services.•Provide services to customers in accordance with terms, conditions, and responsibilities stated in the company’s published warranty and maintenance contract policies.•Demonstrate effective use of products and technical data provided by the company.•Ensure reports are completed accurately and submitted within required deadlines.•Participate in required training programs, meetings and seminars.•Maintain expenses and required inventory within guidelines established service management.

Raf Lakenheath

DEPLOYMENT MANAGER, 48TH AIRCARFT MAINTENACE SQUADRON, LAKENHEATH, ENGLANDJan 2014 to Sep 2014 (Honorably discharged)• Representative of the squadron commander for executing TDY and Deployment processing for 535+ personnel.• Coordinated off-station tasking’s for NATO Operations and Tactical Leadership programs throughout Europe.• Schedules land, sea and air shipment of cargo; conducts Joint inspection of assets prior to departure and return.• Conducts Deployment Manager Duties ensuring all 535+ personnel are deployment ready to meet USAF tasking’s.

Raf Lakenheath

TACTICAL AIRCRAFT MAINTENACE DEDICATED CREW CHIEF, 48TH AIRCRAFT MAINTENACE SQUADRON, LAKENHEATH, ENGLANDJuly 2012 to Jan 2014• Maintained F-15E aircraft valued at 108 million dollars.• Supervised managed and trained over 50 assigned assistant crew chiefs.• Troubleshoots, repairs, removes/installs/operationally checks aircraft systems; complies with technical data and USAF standards.• Performed 700 maintenance actions and over 300 aircraft inspections, pivotal to aircraft maintenance unit’s 7.8 thousand sorties to be flown.

Osan Ab South Korea

TRANSIENT ALERT/ CRASH RECOVERY TEAM MEMBER, 51ST MAINTANCE SQUADRON, OSAN, SOUTH KOREAJune 2011- July 2012• Escorted over 2,000 aircraft annually, including 50+ different Department of Defense and foreign aircraft.• Executed high visibility launch, recovery, and ground handling timelines for 50+ distinguished visitors monthly.• Maintained 5.7 million dollars’ worth of aircraft crashed, damaged or disabled aircraft recover (CDDAR) equipment; ensured 100% readiness of equipment.• CDDAR team member for downed F-16 aircraft; aided in safety investigation and recovery efforts.

Seymour Johnson Air Force Base Nc

TACTICAL AIRCRAFT MAINTENANCE ASSISTANT DEDICATED CREW CHIEF, 4TH AIRCRAFT MAINTENANCE SQUADRON, GOLDSBORO, NORTH CAROLINAAugust 2008 to Jun 2011• Responsible to the Dedicated Crew Chief and maintained a 54 million dollar F-15E aircraft.• Conducted ground handling actions related to flying activities to include launch, recovery’s, towing and servicing.• Monitors repairs actions on aircraft systems F100-PW-220 jet engines, hydraulics and related airframe components.• Performed pre-flight, thru-flight, basic post-flight, EOR, corrosion control inspections and forms documentation.

Bachelor'S Degree, Business Administration And Management, General

Currently attending UMUC to study Business Management.

Certificate In Management/Leadership

Activities and Societies: class historian

Diploma, General Studies

Activities and Societies: Baseball