Operations Manager
CurrentOperations Manager @ Sonic Healthcare , manage day to day operations and interactions with Telstra.ordering new services , like PSTN, Ipman, retail ip,ISDN 10/20/30 BIP IP services, Liase with service Providers Cisco, Mantel, pivotel, Opticom.Raise trouble ticket for carrage service fault, raise RMA's for Cisco on faulty IP equipment, Routers, Swithches and wireless access points.Liase with Project Managers to ensure delivery times are Met.