Anthony Wall

Anthony Wall Email and Phone Number

Operations Manager at Telstra @ Telstra
canberra, act, australia
Anthony Wall's Location
Greater Sydney Area, Australia
About Anthony Wall

I am Proficient in Stakeholder Management, providing updates on critical events and to provide options for service recovery.provide technical and administrative support to My customer.Proactively Manage tickets of work in both Activation and Assurance.Provide written reports on billing queries.Manage Interaction Between my Customer and Telstra to provide a single point of escalation.

Anthony Wall's Current Company Details
Telstra

Telstra

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Operations Manager at Telstra
canberra, act, australia
Website:
telstra.com
Employees:
32819
Anthony Wall Work Experience Details
  • Telstra
    Operations Manager
    Telstra Aug 2013 - Present
    Operations Manager @ Sonic Healthcare , manage day to day operations and interactions with Telstra.ordering new services , like PSTN, Ipman, retail ip,ISDN 10/20/30 BIP IP services, Liase with service Providers Cisco, Mantel, pivotel, Opticom.Raise trouble ticket for carrage service fault, raise RMA's for Cisco on faulty IP equipment, Routers, Swithches and wireless access points.Liase with Project Managers to ensure delivery times are Met.
    View
  • Telstra
    Jeopardy Manager
    Telstra Feb 2009 - Aug 2013
    Manage a large Mobile Workforce to reduce rework and maximise resource usage.Ensuring the right mix between resources and workload by managing resource time / travel to reduce Idle time
    View
  • Sonic Healthcare
    Operations Manager
    Sonic Healthcare 2001 - 2014
    Manage the interaction between Sonic Healthcare and Telstra,Help Sonic Interaction to be seamless and minimise disruption.
  • Telstra
    Communications Technician
    Telstra Nov 1984 - Mar 2005
    The activation an assurance of data and voice services
    View

Anthony Wall Skills

Telecommunications Voip Ip Wireless Call Centers Telephony Broadband Managed Services Vendor Management Service Delivery Team Leadership Network Design Customer Experience Unified Communications Cisco Technologies Change Management Customer Service Itil Management Process Improvement Project Management Project Delivery Integration It Service Management Stakeholder Management Data Center Operations Management Strategy Leadership

Anthony Wall Education Details

  • Blacktow Tafe
    Blacktow Tafe
    Electrical Fitting
  • Seven Hill High School
    Seven Hill High School

Frequently Asked Questions about Anthony Wall

What company does Anthony Wall work for?

Anthony Wall works for Telstra

What is Anthony Wall's role at the current company?

Anthony Wall's current role is Operations Manager at Telstra.

What schools did Anthony Wall attend?

Anthony Wall attended Blacktow Tafe, Seven Hill High School.

What skills is Anthony Wall known for?

Anthony Wall has skills like Telecommunications, Voip, Ip, Wireless, Call Centers, Telephony, Broadband, Managed Services, Vendor Management, Service Delivery, Team Leadership, Network Design.

Who are Anthony Wall's colleagues?

Anthony Wall's colleagues are Michael Wilshier, Sarah Gille, Monique Cortes, Daniel Stephens, Klynton King, Abu Abed, Rory Semple.

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