I founded and own Icebreakers®️ Artesian Spring Water company. Locally owned and recognized on SAM.GOV as a minority owned business. Our water is sourced from a registered spring in Sedona. You may visit our website for more information on our product at www.icebreakerswater.com

Currently in production for The Icebreakers Show which you can see on the IcebreakersTV app / Roku

Show Caller Technical Director General Session Video Operator &Video Engineer (V1)Dynamic and experienced Show Caller with a proven track record of orchestrating multiple high-profile events, delivering exceptional client experiences, and leading successful event crews. Seeking opportunities to utilize my expertise in event production and management to contribute to the success of your organization. • Provided expert video switching and graphic services for distinguished guests such as Former Vice-President Mike Pence (at the Phoenician) and Governor Katie Hobbs (at the Phoenix Convention Center)• Other notable VIPs that I have worked with but not limited to include, Former First Lady Michelle Obama, Director Steven Dettlebach of the ATF, John Rissi – VP of Encore and the Former CEO of YouTube Susan Wojcicki.• Black Magic Constellation 2M/E, ATEM Mini Extreme, Roland V-60HD, Panasonic 500, Analog Way Pulse II 3G & Quick Vue, Barco 902, Extron, Novastar VX4 Switches• vMix Engineer and Operator• Video Recorders• Projector Setups and Networking• Confidence Monitor Setups (DSMs)• Cabling consisting of Fiber, SDI, HDMI, VGA, Cat 5/6• Setting Black Magic Converters & Decimators Graphics, Playback Operator and Content Building• PowerPoint Certified• Mitti• Millumin 2• Playback Pro• Keynote, Expert• Speaker Ready SoftwareVideo Editing and Playback Software• Premier ProLED Wall Operator and Build Technician• Novastar VX4 Controller and Nova LCT SoftwareVirtual, Hybrid Video Technician• Zoom Tech, MS Teams• Black Magic Hyper Decks and Web Presenter• Stream deck• PearlStreaming Software & Devices• OBS STUDIOS, WIRECAST,Camera Op• Panasonic 4K, PTZ Cameras, PanasonicRemote Camera Controller, Black Magic Ursa12KCrew Lead, ChieftainExibit Booth SetupsSpotlight OperatorIT Consulting, Certified• Mac and PC• Operating, Networking• WebEx Conferencing Setups• Printer Networking and Setups• Hardware and Software Troubleshooting

• Utilized SIEMs such as Alien Vault and Exabeam to monitor Network Intrusions and Host Intrusions for BioMarin Pharmaceutical, Arizona Technology Institute, The Little Gym International, AccountabilIT and AGIO.• Provided SOC analyst expertise to track and investigate Alarms and Events.• Facilitated the creation and updating of tickets through a ticketing system to communicate with our clients and other teammates• Provided training to other SOC Analyst and Level Two Service Desk Technicians. • Created and maintained employee schedules to stay within allocated budget of hours through Microsoft StaffHub• Provided Level Two Service Desk Support for Vereit, The Little Gym International, Trusona, Circle K and AccountabilIT• Continued to research and follow security news feeds for new threats• Utilized DUO Mobile, Checkpoint VPN and Citrix Sessions to remote into systems to complete daily task

Eco3d is a cutting edge 3d imaging company, providing solutions to clients in Architecture, Engineering, Construction and Forensics. We use the latest in software and hardware to turn existing conditions and scenes into virtual environments and as builds.3d Imaging supports the ‘capture’ of existing conditions using a variety of techniques and technology. Examples of some of the documentation done on site are: 3d laser scanning, structure inspection, measurement (GPS, total station, disto and hand measurement), 360 degree photography, aerial photography (RC quad copters), plan notation and HD photography.

TGen / City of Hope Phoenix, AZHelpdesk Consultant 9/2016 – 6/2017• Provided onsite and remote support for the Lab Scientists and Professors and other business personnel in a diverse work environment. Utilizing troubleshooting skills for MAC OS, Windows and Chrome OS.• Utilized DELL KACE Agent to track tickets and to deploy software and scripts.• Developed and implemented Google Cloud printing on our network so that users could print without VPN access.• Developed process and procedure of Chromebook setup and deployment.• Developed process and procedure of inventory management.• Regularly configured and setup Cisco VoIP phones by utilizing Active Directory and Cisco Unified Call Manager.• Regularly setting up new hires in Active Directory and with DUO Mobile.• Gave regular status updates to upper management about technical issues.• Regularly provided technical support for A/V and WebEx Events.• Utilizing patching techniques to activate ports in the IDF Rooms• Also installing switches to both in the IDF and inside the labs.• Imaging and setting up MACs and Windows Devices.• Maintained and supported both MAC OS and Windows Devices.

I provide remote and on site technical support for multiple retailers.

I work in a team that supports both Local and VPN networked Systems. I resolve issues for your company both through remote access or physical on-site support. Our tickets that we are responsible for resolving range from simple hardware issues to complex application configuration. This could be anything from resolving Microsoft Application errors and configurations to Laptop and Printer setup and repair.• My most recent accomplishment was the assistance in migrating five recently acquisitioned companies Avnet purchased from the Outlook 2010 client to Microsoft Office 365 Cloud Server. • I provide Desktop Support for the company’s migrations. I work directly with the Project Managers, Exchange Team & the Security Team. This includes creating new Outlook email profiles, data migrations & assisting the user in authenticating their new Avnet Laptops to our VPN.• I assist the user in setting up their RSA tokens and Cisco AnyConnect so that they are able to work remotely.• I help users setup their Avaya Softphone so that they can receive phone calls anywhere in the world to their laptops.• I assist users both in our corporate office and remotely with task such as connecting to the network, printers and shared drives.• I preform hardware repairs and install replacement parts on the company’s laptops.• I also troubleshoot, configure and repair a wide array of software such as Microsoft Office products and Virtual Applications.• I setup new workstations for new hires and perform desktop moves for current employees.• I join computers to the domain and regularly maintain Macbooks and Lenovo Laptops

I have recently finished working on the extended stay hotel software upgrades for MSI Solutions, a hospitality property management company.Through remote access I’ve installing the newest version of Night Vision on servers for 700 of their locations.I set user permissions under Microsoft SQL.I’ve also had writing and edit batch files to ensure the upgrade utility packages started up and ran per CPBX and VoIP phone systems.

My most recent contract was to install 6 IBM servers, 6 cisco routers and 12 IBM cash registers for 3 new retail stores inside of the new mall being built in Chandler, Arizona. This was a very awesome project and learning experience. As a Deployment Technician, I enjoy working in a team enviroment and being constantly on the move. When called, I still provide onsite tech support for the Morgan Stanley Financial Conversion Project.I assist the Financial Advisors with any problems that may occur due to the data migration from the Smith Barney Nextgen platform to the new iWin Desktop platform.I proactively approach users to assist in the training on the new virtual desktop application.I provide onsite support for the proprietary financial application 3D, which is the client database for the entire firm worldwide.I provide assistance to resolve hardware and network issues that arise within the office.I de-activate and activate new workstations and attach them onto the domain.I attach and remove servers and Ethernet switches onto domains, and I setup network printers.I install MS Office onto workstations.I install the Citrix ICA Client for Hilton Worldwide DMPE. I disassemble old and build new workstations for the Biltmore Embassy Suites.I have a working knowledge with DOS commands, mapping drives, attaching workstations and attaching servers to domains.

Anthony Executed Special Projects on behalf of Home Depot’s Corporate Offices & Product lines. He Demonstrated effective research techniques and data analysis to successfully complete his asigned tasks.Mr. Walton Demonstrated the ability to make decisions independently in a multi-tasked setting. He Regularly train Representatives on job responsibilities and company computer systems.He also held presentations to store managers about new products in their stores and their uses.