Anthony Wickham Email & Phone Number

Growing of Enterprise Revenues through the adding of new customer Logo's within the UPN footprintAid in the development of network expansions by uncovering market edge out opportunitiesManage the sales cycle and forecast accurately in a customized CRM modelGrowing market share within the Enterprise and Data Center space

Consult with prospective clients to develop tailored product solutions for their complex business needs including Cloud Solutions, Managed Services, SD-WAN, SaaS, & UCaaS.Develop long-term client relationships to support renewals and up-sell opportunities.Drive the sales process by identifying target markets, industries and contacts for the product portfolio.Generate sales leads and build a network through persuasive sales calls, company visits, and industry eventsDesigning and deliver informative and lucrative product proposals and presentations.

- Preparation, maintenance and communication of pipeline- Counsel customers on available loan products by pre-qualifying their financial circumstances - Articulate cross-sell/cross referral opportunities - Understand loan programs internal and external for underwriting and government guidelines - Utilize systems to maintain product knowledge, register loans effectively & manage pipeline - Excellent follow-up skills to ensure targeted conversion rates are met - Partner with operations teams to ensure seamless transfer of file

Greater St. Louis Area

-Developed new sales strategies within call center environment to maximize opportunities-Oversee all daily sales activities of Sales Representative Team.-Lead and guide team to obtain revenue goals and performance metrics.-Monitored calls and performance stats and provide individual feedback.-Motivate, coach and mentor Sales Representative. -Created, delivered, implemented and managed individual Performance Improvement Plans and Corrective Action Plans. -Developed and maintained a positive consumer oriented culture.-Partnered with marketing department in the development, implementation and evaluation of marketing campaigns.-Developed and maintained positive relationships with other departments: sales operations, field operations, marketing, product development, training and customer care.

Oklahoma City, Oklahoma Area

- Provided leadership and vision to develop a strong retention/sales culture to achieve key performance metrics and maximize revenue targets- Selected, led, coached, mentored, developed and provided support to Customer Retention Team in one on one meeting, training, helping to establish monthly accomplishment planning, etc.- Collaborated with leadership, made recommendation, and implemented solutions to improve customer satisfaction- Drove improvements in retention/revenue growth, in team productivity and quality, and in optimization of customer satisfaction- Monitored Customer Retention Team professionalism, performance, and held employee accountable for productivity and quality expectations- Effectively resolved complex customer complaints concerning all areas of the company in a win-win fashion using interpersonal techniques, networking techniques, and creative problem solving

Port St Lucie, Florida, United States

- Complied with DOT Hazardous Materials and TPIMS Safety regulations/protocol- Assisted Sr. Director – Outreach & Education with events and functions

Grand Junction, Colorado, United States

- Acquired new accounts by identifying consumer needs and preferences- Maintained high level of customer service with strong verbal and written communication skills to retain current accounts and gain new customers- Managed high-volume business to business sales accounts- Top 2 sales representative