Anthony Burke Email & Phone Number

Waterloo, On, Ca

- Recipient of 2016 Presidents Club award for outstanding performance, drive and representing vision and core company values- Expert administration of Enterprise Customer Communications software solutions that drive business value and enhance customer engagement and experience- Instrumental role in transforming technical solutions into strategic value added solutions by rendering consultative selling support to C-level executives- Known strategist in maintaining customer engagement to support customers in executing maximum business value on their investment for future solution expansion- Strategic development of map solutions and business benefits in line with clients’ needs through in-depth understanding of customer’s business challenges

Waterloo, On, Ca

Palo Alto, Ca, Us

- Expert administration of Enterprise Customer Communications software solutions that drive business value and enhance customer engagement and experience- Instrumental role in transforming technical solutions into strategic value added solutions by rendering consultative selling support to C-level executives- Recognition for enhancing consumer adoption of technological innovations that maximized satisfaction and retention and drove expansion of the HP Exstream solution footprint- Recipient of the Rookie of the Year award in 2014 for exceptional performance as well as of the 2015 Winners Summit award for surpassing quota commitment and demonstrating exemplary work performance- Known strategist in maintaining customer engagement to support customers in executing maximum business value on their investment for future solution expansion- Strategic development of map solutions and business benefits in line with clients’ needs through in-depth understanding of customer’s business challenges

Palo Alto, Ca, Us

- Key driver in maintaining and securing new client software and service opportunities by continuously providing technical software sales support to new and emerging markets in the South America- Direct coordination with customer and thorough assessment of business challenges, user and functional requirements, business processes, standard operating procedures, workflows, and other business practices- Efficiency in rendering comprehensive responses to request for information (RFI), request for proposal (RFP), and request for quotation (RFQ) that included technical functions and specification- Collaboration with client executives and channel partners with solution definition, training recommendation, and cost estimates for formal proposals- Commendation for optimizing the sales of HP Exstream software and profession services sales, while boosting the year over year net of software and services above the goal close rate through effectual support to the client executive teams in pre-sales solutions consulting and architecture in the early stage of sales cycles- Development and presentation of key insights in the expansion of solution-based offerings in areas of financial services, insurance, and utility sectors that expedited the development life cycle for customers- Expert in designing product and services presentations as well as in addressing issues and concern in relation to the functional operation and architecture- Hands-on management to the scope definition and terms, in relevance with fixed bid and T&M SOWs as well as to the negotiation of statement of work (SOW) process including document creation, vendor-specific objective evidence (VSOE) compliance, rates, duration, legal approval, and execution

Palo Alto, Ca, Us

- Full accountability in implementing mid-year and annual reviews; monitoring employee goals status; and assisting the establishment of strategic plans- Keen supervision to customer escalation point for all phases of the delivery stages of an implementation- Acknowledgment for successful completion of the customer project by developing effective enterprise solutions, while providing hands-on supervision, necessary tools, education, and motivation to a team of highly competent consultants and solution architects- Conceptualization of effective systems solutions in boosting customer satisfaction levels, consequently attaining recognition for minimizing rework and defect resolution- Development of new customer maintenance programs that surpassed expectations for consultant utilization rates- Establishment and implementation of a customer scheduling database for planning and allocation of resources

Venlo, Limburg, Nl

- Efficient analysis, troubleshooting, and development of workable solutions to software malfunctions in association with the software development group- Identification and assessment of architectural requirements for server hardware/software involving failover systems, RAID technologies, IP SAN deployment, and SRM applications- Expert in securing and maintaining system integrity by analyzing network server vulnerabilities; facilitating security testing and reporting; and developing customized and bundled solutions- Demonstration of technical expertise in devising customized programs and scripts that identified and addressed technical issues including gaps in product lines- Optimization of server performance by utilizing benchmark analysis and kernel parameter adjustments- Recognition for implementing the Hardware Security Module (HSM) for archiving solutions; utilizing near and online archiving; and indexing and data retrieval applications for legal, banking, and medical industries- Strategic oversight to the introduction of new processes for product rollouts and support methodologies, including custom SQL implementation, which optimized the tracking of sales and marketing data- Adeptness in addressing and resolving major system crashes on symmetric multiprocessing (SMP) servers which brought company savings of $1.4M- Integral role in optimizing system performance through evaluation and development of data stream converter, which later integrated into the product- Substantial contribution to the successful establishment of Print on Demand application software- Institution of anti-virus solution for current release of operating system- Instrumental in strengthening system protection by establishing UNIX security policies for client additional security measures

Rochester, New York, Us

Readily identified and cultivated new leads and opportunities, negotiating several of company’s largest national accounts, representing 9% of total departmental annual revenue. Gained trust and inspired confidence, delivering effective presentations on service programs and support offerings. Served as liaison between clients and company representatives, settling contractual rights, collections, and contract obligations. Fostered executive management’s decision-making process, composing, analyzing, and presenting departmental financial reports. Significantly improved closure of contract sales and overall revenue growth, providing service contract sales training for district managers.

Kehl, De

Provided top-level service to customers, building and motivating a highly effective 16-member engineering team nationwide. Collaborated with customers and employees daily, ensuring the highest satisfaction levels. Facilitated employees’ professional development, providing internal and external training to support objectives. Closely monitored budgets and expenses, meeting all requirements. Formulated new ideas and identified strategic opportunities for new revenue growth.

Kehl, De

Delivered highly effective software and server solutions, resolving complex and/or unusual customer issues to ensure the utmost satisfaction. Easily mastered new technologies and transferred knowledge to customers. Clearly conveyed technical concepts, strategies, and ideas to clients, executive management, and co-workers. Teamed with sales representatives to coordinate installations of cutting edge technologies, including fiber Channel RAID, SGI Origin series servers, network switches, and routers.

Rochester, New York, Us

Integration AIX PowerPC platforms with custom workflow including Helios and Postscript Raster Image Processing technology.

El Segundo, Ca, Us

ECNE Network and server integration and configuration.

Thousand Oaks, Ca, Us

Member of Technical Staff, hardware and software development and testing for satellite flight systems.

Falls Church, Va, Us

Flight systems Test Inspector for missile guidance systems. Worked with various DOD entities during the testing phases and final product acceptance.

Washington, Dc, Us

Diagnosis and repair of Avionic flight systems. Inspection and certification of repaired avionic systems.

General And Technical Coursework

Electrical, Electronics And Communications Engineering

Analog/Digital Electronics, Industrial Electronics Technology/Technician