Inventory Management: Oversee inventory levels, conductedregular stock counts, and ensured accurate tracking ofmerchandise.• Back-of-House Operations: Managed back-of-house activities,including receiving shipments, organizing stock, andmaintaining an efficient workflow.• Damages and Loss Reporting: Prepared detailed reports ondamages and losses, identifying patterns and implementingmeasures to reduce future incidents.• Technology Utilization: Utilized company software andtechnology to process inventory, track shipments, and managestock efficiently.• Sales: Assisted guests with questions relating to products,policies, and proper recommendations based on activity. Handling efficient process with customers at register. Along with handling returns and assisting with return policy.• Cross-Department Collaboration: Worked closely with sales and visual merchandising teams to ensure the timely replenishment of stock and proper display of products.

Compliance Management: Ensured compliance with Amazon’s stringent inventory control procedures, conducting regular audits, cycle counts, and damage assessments to maintain accurate stock levels.• Quality Assurance: Followed strict quality assurance guidelines to inspect, verify, and approve products, processing damaged items according to company protocols to minimize loss and maintain product integrity.• Data Management: Utilized Microsoft Excel to track, document, and analyze inventory discrepancies and damaged products, ensuring accurate reporting and efficient resolution.• Fraud Prevention: Identified and mitigated potential fraud risks by rigorously monitoring inventory transactions and discrepancies, ensuring the integrity and security of inventory data. Along with tracking past and current occurrences to prevent future issues.• Maintained and Troubleshot Robotics Systems: Ensured optimalfunctionality of robotics systems by conducting regular maintenance, diagnosing issues, and implementing timely repairs to minimize downtime.• Optimized Robotics Workflow: Analyzed and improved robotic processes, leading to a significant increase in efficiency and reduction in operational costs. Reducing floor downtime each day.• Collaborated with Cross-Functional Teams: Worked closely with engineers, IT specialists, and warehouse staff to integrate robotics systems seamlessly into existing workflows and stay updated on possible oncoming issues or preventative maintenance.

Helping customers with anything they needed from phone services to home internet and T.V. Using sales tactics to sell products to customers when needed and upselling if needed.