Responsible for providing exceptional support to both our clients and advisors. Greet guests entering the office, answering and managing the phones and calendars, preparing client reports, processing incoming checks, and maintaining contact with clients to provide service and obtain information while maintaining a positive and client centric approach.

As chief contributor, achieved a perfect 100% on internal Loss Prevention Annual Audit. Facilitate Insight/Referral growth to exceed sales goals. Manage branch operational integrity and tracked daily/weekly/monthly/quarterly activities.Effectively serve as Branch Administrator responsible for scheduling, appointment tracking, guest satisfaction.

Achieved exceptional revenue goals to earn Market All-Star award.Managed reserve vault cash volume with minimal difference errors. Utilized Consultative Selling Skills and High-Gain Open-Ended questions to reach sales/revenue goals.

Directed Broadway-style productions for the community with 85+ youth and production staff of 20.Oversaw technical and production elements, including sets and costumes for all performances.

Cultivated positive, inspiring customer experiences motiving customers to purchase.Regularly exceed sales goals and reached company’s top level, Circle of Excellence.

Fall Play:Coordinated rehearsal schedule, print marketing, set building, and costume selection.Oversaw complete production from beginning to end, effectively managing and meeting deadlines.Spring Musical:Conducted acting rehearsals for small group and full cast numbers.Planned scene changes and lighting cues with Production Manager.

Utilized ticket scanners to admit guests to theatre.Ensured patrons received quality service at coat check, gift shop, or mezzanine bar.

Oversee Freshman Residents in Thayer Hall 6th Floor, Socially Connected LLC.

Managed and organized all records for United Student Government. Recorded minutes at Legislative Body Meetings, tacked attendance and office hours. Oversaw Student Concerns Committee and planned campus wide day of service, Pioneer Community Day with 300 participants and 12 non-profit organizations.

Managed Open House check-in locations and assisted with data entry and general clerical work.