I’m a former Systems Administrator turned a business Analyst and Technical Writer. My career journey has been all about making the complex simple. Starting out in systems administration, I spent years managing ERP systems, optimizing processes, and collaborating with teams to make technology work better for everyone. Along the way, I realized that one of my favorite parts of the job was documenting processes—turning technical details into clear, easy-to-follow guides that empower users and help teams work more efficiently.Now, as a Reporting Anslyst and Technical Writer, I get to do exactly that. I’m passionate about creating documentation that isn’t just accurate but truly useful—resources that help people connect with technology in a way that makes sense. Whether it’s a detailed report, a step-by-step guide, or a user-friendly manual, I love crafting materials that make life easier for end-users and support teams alike.Here’s a breakdown of my skills:Technical Documentation: Policies, procedures, compliance manuals, CMMC-focusedguides• Cybersecurity & Compliance: CMMC compliance, firewall configuration, data protection• Documentation Tools: Confluence, MS Office Suite• Cross-Functional Collaboration: IT, cybersecurity, and compliance team coordination• Organizational Skills: Project prioritization, template creation, detail-orienteddocumentation managementIf you’re looking for someone who can bridge the gap between tech and people, I’d love to connect!