Anthony Dunkling Email & Phone Number

North Sydney, Nsw, Au

Australia

As a results-driven leader, I am currently managing the APAC team, where I focus on allocating and managing resources to ensure projects are delivered on time and to a high standard. My role encompasses not only project management but also coaching team members to enhance their skills, foster professional development, and ensure alignment with business objectives.A key part of my role involves liaising with clients to address issues and escalations promptly, ensuring a seamless experience and maintaining strong client relationships. Additionally, I support account managers by providing technical assistance, helping them navigate complex queries and deliver solutions effectively.I am passionate about driving both team success and client satisfaction, always striving for excellence in all aspects of my work.

North Sydney, New South Wales, Australia

Delivering high-quality solutions to clients by utilising project management skills with the Nintex Product suite, including training and ad-hoc support for clients and team members.Key Achievements:- Skilled in gathering requirements, managing projects, and ensuring timely delivery using Microsoft Teams.- Successfully delivered projects utilizing the entire Nintex product suite, integrating with other line-of-business systems.- Achieved successful project delivery in a team environment, offering support to team members as needed.- Developed expertise as a Subject Matter Expert (SME) for the Nintex Product Suite.- Develop statements of work, rough order of magnitudes, and play a key role in pre-sales engagements to promote professional services.

Sydney, New South Wales, Australia

Delivering high-quality solutions to clients by utilising project management skills with the Nintex Product suite, including training and ad-hoc support for clients and team members.Key Achievements:- Skilled in gathering requirements, managing projects, and ensuring timely delivery using Microsoft Teams.- Successfully delivered projects utilizing the entire Nintex product suite, integrating with other line-of-business systems.- Achieved successful project delivery in a team environment, offering support to team members as needed.

North Sydney

Specializing in K2 Five, K2 Cloud, K2 blackpearl, SmartForms, and .NET development. Expertise in K2 installation and configuration, requirements gathering, and developing new business solutions using both ASP.NET and K2 technologies.Key Achievements:- Assist customers and partners with delivering business process automation solutions.- Configure and develop custom solutions using .NET and SharePoint technologies to meet customer project requirements.- Understand customer business drivers, key use cases, and high-level business objectives.- Test developed solutions to ensure they meet technical and functional requirements, ensuring quality assurance.- Provide detailed daily time entry reporting on work activities.- Produce documentation for business process management technology implementations.- Create, maintain, and process pertinent engagement-related communications and records.- Deliver custom K2 product enablement for customer resources.- Provide training and mentoring to clients as needed.

Sydney Area, Australia

Administered and supported the K2 BlackPearl and K2 SmartForm environment, gathering requirements and developing new solutions using ASP.Net and K2 SmartForm technologies. Also provided support for other web-based products and solutions.Handled technical troubleshooting in an enterprise environment, including system crashes, slowdowns, and data recoveries. Managed and tracked priority 1 issues, ensuring timely documentation, escalation (if needed), and resolution of trouble tickets.Key Achievements:- Increased productivity by redesigning and migrating an unstable HR SharePoint Workflow solution to a successful enterprise K2 BlackPearl/SmartForm solution.- Designed and implemented new K2 SmartForms/BlackPearl solutions that reduced or removed manual processes, meeting business needs within agreed timeframes. - Reduced testing effort for K2 solutions by researching, organizing business cases, and implementing third-party solutions. - Reduced risk and downtime in the K2 environment by following ITIL processes and performing thorough testing in non-production environments before deploying to production. - Saved time and eliminated unnecessary procedures by automating processes and improving efficiencies where automation was not feasible, allowing for additional tasks to be completed.

Sydney Area, Australia

Administered and supported the SharePoint and Project Server environment, including requirements gathering and developing new solutions using SharePoint and ASP.Net technologies. Also served as a subject matter expert for project teams and provided support for other web-based products and solutions.Handled technical troubleshooting in an enterprise environment, addressing system crashes, slowdowns, and data recoveries. Managed and tracked priority 1 issues, ensuring timely documentation, escalation when needed, and resolution of trouble tickets.Key Achievements:- Reduced risk and downtime in the SharePoint and Project Server environment by following ITIL processes and thoroughly testing in non-production environments before deploying to production.- Saved costs on expensive database hard disks by implementing third-party applications like Doc Ave, allowing the use of cost-effective hard disks.- Increased productivity and reduced support costs by migrating SharePoint 2003 and 2007 environments to SharePoint 2010, while providing comprehensive support, including end-user training and assistance during all project phases.- Enhanced productivity and automated systems by creating custom SharePoint Workflow solutions, reducing manual efforts for tasks such as sending reminders.- Reduced the cost and improved the launch of the updated intranet solution by selecting vendors, managing project tasks and finances, and ensuring the project was delivered on time and under budget.