Anthony Santos

Anthony Santos Email and Phone Number

Creative, confident, intelligent, and an experienced business professional who enjoys excellent customer service. @
Anthony Santos's Location
Lynnwood, Washington, United States, United States
Anthony Santos's Contact Details

Anthony Santos work email

Anthony Santos personal email

About Anthony Santos

With a track record as a highly qualified and experienced Information Technology Analyst and Administrator, I possess a unique history as a leader, adept in multiple facets and areas of IT including Technical Analysis, Systems Administration. Among my many talents, I consistently provide exceptional customer service, technical consultations and hands-on services, as well as supporting client success for technological applications. I utilize and employ active listening and communication skills to collaborate with colleagues, clients, and vendors, forming lasting and mutually beneficial working relationships.I frequently apply analytical thinking and problem-solving skills, and have a keen ability to predict challenges and seek to proactively head-off obstacles. My experience mentoring, coaching, and developing people within technology teams, ensuring team members are set up for success and are supported, is demonstrated across my career.Connect with me if you are looking to add a skilled IT Leader to your dynamic and growing team.

Anthony Santos's Current Company Details
Confidential

Confidential

Creative, confident, intelligent, and an experienced business professional who enjoys excellent customer service.
Anthony Santos Work Experience Details
  • Confidential
    Restaurant Manager
    Confidential Aug 2024 - Present
    Lynnwood, Washington, United States
    Responsible for running the entire Beverage & Hospitality in the FOH, including scheduling, inventory, and financial activity.
  • Ram Restaurant Group
    Assistant Restaurant Manager
    Ram Restaurant Group Dec 2023 - May 2024
    Marysville, Washington, United States
    • Met and exceeded budgeting and labor goals• Ran the dinner shift and properly planned staffing levels dependent on volume• Worked evenings, weekends, and holidays as needed• Assisted in planning events and meetings• Control day to day operations and closing monetary duties
  • Cole Haan
    Assistant Manager
    Cole Haan Oct 2022 - Mar 2023
    Marysville, Washington, United States
    Support Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus on Operations, Brand, and Talent. Ensure consistent implementation of store responsibilities, including day-to-day store operations.Coach and develop staff to provide a world-class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.Supports the Store Manager in achieving all financial and operational objectives concerning expense control, Loss Prevention, and weekly reports.Holds store keys and regularly participates in store opening and closing functions.
  • Perkinelmer, Inc.
    Laboratory Computer Specialist
    Perkinelmer, Inc. May 2021 - Jul 2021
  • University Of Washington
    Network Specialist
    University Of Washington Jan 2021 - Mar 2021
    Seattle, Washington, United States
    Provided front line support for customer service and network monitoring for all the UW networks, including the health networks and all K-20 schools, in a 24/7 environment and working different shifts remotely while using collaboration and productivity suites, such as Google G Suite, ServiceNow and Slack. Responsible for providing customer contact and support through incident management utilizing the stands and practices for ITIL, request fulfillment and provisioning of IT services.
  • Self-Employed
    Independent Technical Consultant, Seattle, Wa
    Self-Employed Jan 2019 - Feb 2020
    Seattle, Washington, United States
    Network Engineer/ IT Support Specialist Delivered expert technical consultation and support for small business clients, performing LAN/WAN implementations, SQL database development, software and hardware installations and repair, virus and malware removal, and system upgrades. Administered appropriate tools, diagnostic procedures, preventive maintenance and troubleshooting techniques for PC components, desktop systems, network connectivity, and peripherals. • Configured and managed desktop environments and networks, recommending strategies for system optimization• Analyzed business needs and risks, recommended new systems/products, executed project management/planning initiatives, and delivered expert technical and administrative services
  • Self-Employed For Salesforce Marketing Cloud And Epicor
    Independent Business Owner
    Self-Employed For Salesforce Marketing Cloud And Epicor Dec 2013 - Nov 2018
    Greater Seattle Area
    Deliver exceptional service in the development of marketing and communications applications across a diverse client portfolio within the Salesforce marketing cloud. Provide system support and resolve technical issues for manufacturing organizations utilizing Epicor ERP 9 and 10. • Designed and deployed an effective email campaign spanning several months for an international credit company. • Spearheaded the development of dynamic email for a coffee company. • Established a business unit within an insurance organization leveraging SFMC and MSSQL 2012.
  • The Garrigan Lyman Group
    Website Support Technician
    The Garrigan Lyman Group Sep 2012 - Apr 2013
    Greater Seattle Area
    Drawing from my experience, I provided strategic and comprehensive client support across web and e-commerce applications within Windows and Unix environments. Analyzed and remediated issues impacting GLG and other client-hosted sites. Developed various scripts to drive timely resolution of issues. Leveraged Keynote to monitor site performance and deliver content to 7.5K+ kiosks. My achievements include: Key contributor in the automation of backup procedures and utilization of code continuous integration.
  • Motricity
    Soc Engineer
    Motricity May 2010 - Mar 2012
    I was recruited to administer global production systems and databases for a 24/7 operations center. Held accountable for system troubleshooting and escalations. Implemented and integrated various software solutions. Monitored and tracked issues with Service-Now. Investigated, prioritized, and resolved technical concerns and customer requests ensuring alignment with protocols and established objectives. Cultivated cross-functional partnership to drive trust and confidence in the management of high-risk technical issues. My contributions to Motricity were: Maintained record as the highest performer in the management of Service-Now tickets. Instrumental in driving the successful launch of a new SOC datacenter in India facilitating staff training while reducing the learning curve.Commended for analyzing and resolving critical performance issues proactively and steering continuous process/system improvements resulting in enhances system/network stability and productivity.
  • Walt Disney Internet Group
    Soc Engineer
    Walt Disney Internet Group May 2008 - May 2010
    I executed strategic support and incident response across thousands of users and multiple data centers and technology across international markets. Created, updated, resolved, and monitored tickets. Oversaw the delivery of technical analysis and problem resolution. Managed solutions rollouts and permissions for individual servers. Held accountable for deploying iLo and VMware to servers. Successfully participated in a solution rollout across 2K+ production servers. Authored a diverse portfolio of knowledge-based articles and informational skills deck for new employee reference. Recognized for customer service excellence and quality delivery.
  • Amdocs
    Soc Engineer
    Amdocs 2007 - 2008
  • Speakeasy
    Nt Administrator
    Speakeasy 2000 - 2004

Anthony Santos Skills

Mysql Firewalls Linux Windows Dns Perl Networking Troubleshooting System Administration Tcp/ip Red Hat Linux Apache Load Balancing High Availability Wireless Unix Security Servers Cloud Computing Internet Protocol Suite Shell Scripting Bash Databases

Anthony Santos Education Details

Frequently Asked Questions about Anthony Santos

What company does Anthony Santos work for?

Anthony Santos works for Confidential

What is Anthony Santos's role at the current company?

Anthony Santos's current role is Creative, confident, intelligent, and an experienced business professional who enjoys excellent customer service..

What is Anthony Santos's email address?

Anthony Santos's email address is an****@****che.com

What schools did Anthony Santos attend?

Anthony Santos attended Washington State University, Bellevue Community College, Indiana University Bloomington, Indiana University Bloomington.

What skills is Anthony Santos known for?

Anthony Santos has skills like Mysql, Firewalls, Linux, Windows, Dns, Perl, Networking, Troubleshooting, System Administration, Tcp/ip, Red Hat Linux, Apache.

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