Anthony Santos work email
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Anthony Santos personal email
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With a track record as a highly qualified and experienced Information Technology Analyst and Administrator, I possess a unique history as a leader, adept in multiple facets and areas of IT including Technical Analysis, Systems Administration. Among my many talents, I consistently provide exceptional customer service, technical consultations and hands-on services, as well as supporting client success for technological applications. I utilize and employ active listening and communication skills to collaborate with colleagues, clients, and vendors, forming lasting and mutually beneficial working relationships.I frequently apply analytical thinking and problem-solving skills, and have a keen ability to predict challenges and seek to proactively head-off obstacles. My experience mentoring, coaching, and developing people within technology teams, ensuring team members are set up for success and are supported, is demonstrated across my career.Connect with me if you are looking to add a skilled IT Leader to your dynamic and growing team.
Confidential
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Restaurant ManagerConfidential Aug 2024 - PresentLynnwood, Washington, United StatesResponsible for running the entire Beverage & Hospitality in the FOH, including scheduling, inventory, and financial activity.
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Assistant Restaurant ManagerRam Restaurant Group Dec 2023 - May 2024Marysville, Washington, United States• Met and exceeded budgeting and labor goals• Ran the dinner shift and properly planned staffing levels dependent on volume• Worked evenings, weekends, and holidays as needed• Assisted in planning events and meetings• Control day to day operations and closing monetary duties -
Assistant ManagerCole Haan Oct 2022 - Mar 2023Marysville, Washington, United StatesSupport Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus on Operations, Brand, and Talent. Ensure consistent implementation of store responsibilities, including day-to-day store operations.Coach and develop staff to provide a world-class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.Supports the Store Manager in achieving all financial and operational objectives concerning expense control, Loss Prevention, and weekly reports.Holds store keys and regularly participates in store opening and closing functions. -
Laboratory Computer SpecialistPerkinelmer, Inc. May 2021 - Jul 2021 -
Network SpecialistUniversity Of Washington Jan 2021 - Mar 2021Seattle, Washington, United StatesProvided front line support for customer service and network monitoring for all the UW networks, including the health networks and all K-20 schools, in a 24/7 environment and working different shifts remotely while using collaboration and productivity suites, such as Google G Suite, ServiceNow and Slack. Responsible for providing customer contact and support through incident management utilizing the stands and practices for ITIL, request fulfillment and provisioning of IT services. -
Independent Technical Consultant, Seattle, WaSelf-Employed Jan 2019 - Feb 2020Seattle, Washington, United StatesNetwork Engineer/ IT Support Specialist Delivered expert technical consultation and support for small business clients, performing LAN/WAN implementations, SQL database development, software and hardware installations and repair, virus and malware removal, and system upgrades. Administered appropriate tools, diagnostic procedures, preventive maintenance and troubleshooting techniques for PC components, desktop systems, network connectivity, and peripherals. • Configured and managed desktop environments and networks, recommending strategies for system optimization• Analyzed business needs and risks, recommended new systems/products, executed project management/planning initiatives, and delivered expert technical and administrative services
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Independent Business OwnerSelf-Employed For Salesforce Marketing Cloud And Epicor Dec 2013 - Nov 2018Greater Seattle AreaDeliver exceptional service in the development of marketing and communications applications across a diverse client portfolio within the Salesforce marketing cloud. Provide system support and resolve technical issues for manufacturing organizations utilizing Epicor ERP 9 and 10. • Designed and deployed an effective email campaign spanning several months for an international credit company. • Spearheaded the development of dynamic email for a coffee company. • Established a business unit within an insurance organization leveraging SFMC and MSSQL 2012.
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Website Support TechnicianThe Garrigan Lyman Group Sep 2012 - Apr 2013Greater Seattle AreaDrawing from my experience, I provided strategic and comprehensive client support across web and e-commerce applications within Windows and Unix environments. Analyzed and remediated issues impacting GLG and other client-hosted sites. Developed various scripts to drive timely resolution of issues. Leveraged Keynote to monitor site performance and deliver content to 7.5K+ kiosks. My achievements include: Key contributor in the automation of backup procedures and utilization of code continuous integration. -
Soc EngineerMotricity May 2010 - Mar 2012I was recruited to administer global production systems and databases for a 24/7 operations center. Held accountable for system troubleshooting and escalations. Implemented and integrated various software solutions. Monitored and tracked issues with Service-Now. Investigated, prioritized, and resolved technical concerns and customer requests ensuring alignment with protocols and established objectives. Cultivated cross-functional partnership to drive trust and confidence in the management of high-risk technical issues. My contributions to Motricity were: Maintained record as the highest performer in the management of Service-Now tickets. Instrumental in driving the successful launch of a new SOC datacenter in India facilitating staff training while reducing the learning curve.Commended for analyzing and resolving critical performance issues proactively and steering continuous process/system improvements resulting in enhances system/network stability and productivity. -
Soc EngineerWalt Disney Internet Group May 2008 - May 2010I executed strategic support and incident response across thousands of users and multiple data centers and technology across international markets. Created, updated, resolved, and monitored tickets. Oversaw the delivery of technical analysis and problem resolution. Managed solutions rollouts and permissions for individual servers. Held accountable for deploying iLo and VMware to servers. Successfully participated in a solution rollout across 2K+ production servers. Authored a diverse portfolio of knowledge-based articles and informational skills deck for new employee reference. Recognized for customer service excellence and quality delivery. -
Soc EngineerAmdocs 2007 - 2008 -
Nt AdministratorSpeakeasy 2000 - 2004
Anthony Santos Skills
Anthony Santos Education Details
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Business Administration And Management, General -
Business Intelligence Analytics -
Business Administration And Management, General -
Business
Frequently Asked Questions about Anthony Santos
What company does Anthony Santos work for?
Anthony Santos works for Confidential
What is Anthony Santos's role at the current company?
Anthony Santos's current role is Creative, confident, intelligent, and an experienced business professional who enjoys excellent customer service..
What is Anthony Santos's email address?
Anthony Santos's email address is an****@****che.com
What schools did Anthony Santos attend?
Anthony Santos attended Washington State University, Bellevue Community College, Indiana University Bloomington, Indiana University Bloomington.
What skills is Anthony Santos known for?
Anthony Santos has skills like Mysql, Firewalls, Linux, Windows, Dns, Perl, Networking, Troubleshooting, System Administration, Tcp/ip, Red Hat Linux, Apache.
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Anthony Santos
Charlotte, Nc3yahoo.com, gmail.com, ey.com5 +190823XXXXX
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Anthony Santos
Seattle, Wa -
Anthony Santos
Fort Lauderdale, Fl3teksystems.com, flux7.com, kaizentalent.com2 +177050XXXXX
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