Anthony Fish Email & Phone Number

Bay City, Michigan, United States

Leading a dynamic team and working to enhance the customer experience while driving operational excellence.

Bay City, Michigan, United States

Initiated a project to refresh the underperforming Peel & Stick Vinyl bay, resulting in a remarkable 600% increase in displays from 3 to 18. Additionally, implemented strategies that led to a notable increase in sales velocity within a week of completion. These efforts not only improved visibility but also directly contributed to enhanced sales performance.

Remote

Within 2 months developed a project to revamp the 2024 Cyber Security Awareness Month communication plan, resulting in a 54% reduction in distribution channels. With the goal of surpassing participation rates from 2023, this achievement highlighted the effectiveness of the strategic approach. Collaborated cross-functionally with Internal Communications and Technology to analyze past outcomes and strategically determine the most effective channels to retain, showcasing strong teamwork and strategic thinking abilities.

Bay City, Michigan, United States

Established a proactive product monitoring plan, developed and implemented a methodical process of regular oversight and review of pack-down areas. This initiative resulted in a significant reduction in clearance and no-home products, demonstrating the effectiveness of the strategy in optimizing inventory management. By ensuring timely access to new products, the program also contributed to a notable increase in sales.

Bay City, Michigan, United States

Inspired and motivated a team of 18 cashiers to consistently achieve exceptional results on the Voice of the Customer survey, with AVG 90% satisfaction ratings. This was accomplished through building strong relationships with customers, setting clear accuracy goals, and implementing effective time management strategies to ensure smooth operations at the front end. This achievement not only reflected our commitment to providing the best customer experience but also contributed to overall business success.

Bay City, Michigan, United States

Recognized six times for Cashier of the Month due to exceptional customer service delivery and consistently achieving credit card goals. Demonstrated a commitment to excellence by consistently exceeding customer expectations and promoting credit card sign-ups through effective sales techniques and personalized assistance.

Business Information Processing, A

Activities and Societies: IAAP - International Association of Administrative Professionals BPA - Business Professionals of AmericaDuring.

High School Diploma, General Studies