Anthony G.

Anthony G. Email and Phone Number

Incident Response Analyst @ Army National Guard
San Diego, CA, US
Anthony G.'s Location
San Diego, California, United States, United States
About Anthony G.

I am a third year student at SDSU studying Management Information Systems looking to land a role as a government contractor on IT systems.

Anthony G.'s Current Company Details
Army National Guard

Army National Guard

View
Incident Response Analyst
San Diego, CA, US
Employees:
57878
Anthony G. Work Experience Details
  • Army National Guard
    Incident Response Analyst
    Army National Guard
    San Diego, Ca, Us
  • Apple
    Help Desk Support
    Apple Feb 2023 - Oct 2023
    California, United States
    Reduced average handle times by 20% through efficient problem-solving aligned with company technical policies, leading to higher team performance metrics.Achieved a 95% customer satisfaction rate, surpassing the department target by 5% through effective communication and technical expertise, contributing to a positive customer experience and brand loyalty.Resolved over 1000 technical issues, specializing in iOS system troubleshooting, which led to a 30% decrease in customer repeat calls, ultimately enhancing operational efficiency and customer trust.
  • The League Of Amazing Programmers
    It Program Intern
    The League Of Amazing Programmers Jul 2021 - Oct 2021
    San Diego, California, United States
    Created and taught an engaging web development curriculum for classes of 10-15 middle school students, fostering their interest in programming and enhancing their technical skillsAssisted in configuring and troubleshooting Windows 10 and Linux Systems, ensuring smooth operation and support for students, thereby enhancing the educational experience.

Anthony G. Education Details

Frequently Asked Questions about Anthony G.

What company does Anthony G. work for?

Anthony G. works for Army National Guard

What is Anthony G.'s role at the current company?

Anthony G.'s current role is Incident Response Analyst.

What schools did Anthony G. attend?

Anthony G. attended San Diego State University.

Who are Anthony G.'s colleagues?

Anthony G.'s colleagues are Zak Space, Michael Gleeson, Tanner Shaffer, Mitchell Guevara, Jeremy Lambert, Dallas Steinfort, Jack Palmer.

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