The Vendere Group is an ISV (independent software vendor) whose mission is to offer innovative solutions on Microsoft's Powerapps / Dynamics 365 platform. Our Membri member management software is popular with many associations and we are in the process of launching our Prestito loan management software.

As General Manager for Canada, I was responsible for all of the company's operations, in Quebec and Ontario. I was responsible for ensuring the smooth running of the sales and marketing, finance, human resources, CRM and BI services.

My mandate at Trilogia Solutions was to help the team grow the business by quadrupling revenue and negotiating its sale to the Keyrus group. My CRM and BI expertise was also in demand on a regular basis, both by company advisors and by clients. Our common goal: to satisfy the customer and maximize his project. Specific achievements at Trilogia Solutions: - In 2003, OCTAS recipient in the eLearning training category for the training project for managers in customer service. - In 2007, finalization of the transaction with Keyrus Canada.

As President and CEO, I was responsible for all operations of the company. The sales, marketing, finance, human resources, integration services, and research and development departments reported directly to me.During my time with the company, MEI underwent a complete change of focus. From a consulting firm offering microcomputer services, this company has become an impact player in the CRM solutions market, more particularly in the banking sector and in consumer goods companies (CPG - Consumer Package Goods). ).The creation of the CRM product line was essential to the success of MEI by allowing an increase in its exports and its gross margin. When it was created, this department had 5 people in research and development. The CRM division is now established in 4 countries with users in 25 countries and has 150 employees.Specific successes at MEI:- Launch of the CRM division in 1992 and growth in revenues for this division from $ 0 to $ 15,000,000.- Winner of the prestigious OCTAS for Excellence and OCTAS for Commercial Success in May 1996 for this same division.- Finished in the list of the 15 best CRM solutions in the ISM guide in 1998 and 1999.- Since 1997, MEI has been followed by analysts from Gartner Group and Meta Group. Additionally, in February 1999, Gartner Group ranked MEI as one of the top four players in the CPG industry.- Private financing raised for a total amount of $ 10,000,000 between 1996 and 1998 after three rounds of financing.- Growth of the consulting division from $ 1,500,000 to $ 15,000,000 in revenues as a result of a business split, an acquisition and ultimately a merger. This division was sold to QuébecTel in July 1999.

The information center was responsible for the development of all microcomputing applications, the deployment of local networks as well as the purchase and maintenance of the equipment fleet. As director of the center, I was responsible for the entire microcomputer park across the company, including the 65 branches in Quebec and Ontario.