Implementation/Project Manager
Results International
Markham, On
Product manager for development and advancement of quotation software. Managed client’s requirements and prospects for customized programming. Reduced programming and development costs by 2/3rds by outsourcing. Implemented server virtualization using Microsoft Virtual Server and VMware vSphere to support remote operations and clients reducing new hardware purchases required by 70%Project managed logistics of iQuote & Maximizer CRM software deployments. Responsible for business analysis & requirements gathering, research and interviews with end users, documentation, testing, and modeling of business requirements translating user requirement into functional and technical specifications Planning and coordinating activities of overseas outsourcing solutions on new initiatives to ensure that goals and objectives of projects are accomplished within prescribed time-frame and funding parameters. Extensive experience in analysis, design, implementation and support of Maximizer CRM systems. Managed all project phases: requirement analysis, prototype design, training, conversion and go-live support. Maintain and build relationships with partners.