Anthony Grippo Email & Phone Number

Pahoa, Hawaii, United States

Previously taught Algebra 2, Intro to College Math (College Algebra), and Probability & Statistics. Currently have been teaching grade 7 math. Now on my 2nd year teaching middle school.

Pahoa, Hawaii, United States

Kailua-Kona, Hawaii, United States

- Order products for the store to fill the shelves.- Assist customers in finding products.- Stocking the shelves overnight, putting products back to the shelf, and re-organizing to provide a clean look for the customers.- Take inventory of the product in the backroom and front end of the store.- Train new hires on the procedures for stocking, breaking down shipments, and cleaning up the store.

Kailua-Kona, Hawaii, United States

Kailua-Kona, Hawaii, United States

- Greeting the passengers at the starting area of the COVID-19 screening center at the airport in Kona.- Update the forms with the information that is provided before sending the passenger to the area for testing.- Input the data received from the results into the database that is registered with Civil Defense/Basis DX.- Testing the passenger upon arrival before sending them on their way.- Submit the vial from the passenger to the lab for testing purposes.

Dubai, United Arab Emirates

- Pre-opening, with preparing the SOPs (Standard Operation Procedures), training team members within the front office department and assisting other departments during opening time.- Assisting the team to develop their strengths in the GSA role. Such as training and guiding them in the correct direction.- Training new team members with the daily tasks for the property.- Night Auditor, close out the entire day for a 420 room airport property. Balancing the credit cards, direct bills, room rates, rate plans, etc. Also, following up on the rooms having high balance.- Duty Manager/Night Manager, holding the responsibility during the evening or night shift overseeing the property and handling the complaints or requests that come during this time.- Checking in and checking out the guest. Completing payments for any of the outstanding bills. Creating a booking for a guest that walks-in to the property not holding a reservation.- Assigning rooms for groups, VIP guest, Hilton Honors, corporate clients and keeping track of the availability throughout the day.- Coordinating with the private transportation service to arrange for airport pickup and drop off for corporate clients.

Ras Al-Khaimah, United Arab Emirates

- Assisting guest with arrival and departures. This includes: scanning of ID's into the VICAS system, creating room keys, closing payments at end of stay, and providing the guest with information for their stay.- Resolving of complaints that the guest may have or assisting them with questions/suggestions they might have.- In charge of handling the comments from SALT to TripAdvisor. Creating proper responses that directly relate to the specific comment, on behalf of the hotel.- Handle all the VIP amenities for our corporate guests, HHonors guest, and the celebrations such as Birthdays, Honeymoons, Anniversary, etc.- Night Audit to close the shift out for the entire day at the hotel.- Provided support for the concierge team; from assisting the guest to where to go and for handling the luggage to/from the room during the stay.- Vice President of DTCare Committee for DoubleTree by Hilton Ras Al Khaimah and DoubleTree by Hilton Resort & Spa Marjan Island.- In charge of creating the up-selling report for the front office at the end of each month.

Playa Coronado, Panama

- Resolved client billing and invoice issues generated throughout the process of sales and service- Assisted customers daily in a fast paced environment for all purchases and computer needs- Provided technical assistance in person, over the phone, and via email correspondence- Configured and tested networks, desktops, laptop computers, and printers to meet the needs of customer requests

Playa Coronado, Panama

- Processed accounts payable (A/P) and accounts receivables (A/R); created and adjusted customer invoices- Recruited new customers and interfaced daily with suppliers and equipment shipping companies- Responded to all service calls and installations; communicated all purchases clearly and concise- Maintained company web pages and email interaction

Kaneohe, Hi

- Resolved customer complaints and issues concerning a variety of business functions while maintaining a friendly and professional demeanor- Processed customer payments, merchandise exchanges, refunds, and adjusted bills as needed- Provided scheduling for full and part-time employees- Trained for new hires on operational procedures- Provided TicketMaster sales and service- Managed cash drawers by maintaining appropriate cash levels and balancing at end of shift(International move with family)

Honolulu International Airport, Hi

- Provided superior customer service to customers and handled TSA processing- Processed all Visa's and passport information for Government officials

Kailua, Hi

- Family Owned Restaurant- POS- Pizza Making/Delivery- Open/Closing of Store- Customer Service- Bank Deposits(Closed due to economy)

Master Of Education - Med, Instructional Leadership

Master Of Arts - Ma, Special Education And Teaching, Transferred Programs And Universities

Bachelor Of Business Administration (Bba), Finance, General, Graduate

Graduated from Baker College Online in December 2016 with a GPA of 3.15. Spent four years focusing my studies to achieve a Bachelors.

High School, General Studies

Activities and Societies: Swimming