Anthony Rivera Email & Phone Number

San Diego, California, United States

Riverside, California, United States

• Guest Inquiry/Concierge Service: Engaged with individual guest inquires (50-110 calls per day) ranging from booking hotel/restaurant reservations to acting as concierge for questions that guests have about the hotel.
• Data Entry and Booking: Managed records for reservations (Including 3rd party reservations), created reports regarding arrivals (Any accommodations, discount rates… Show more
• Data Entry and Booking: Managed records for reservations (Including 3rd party reservations), created reports regarding arrivals (Any accommodations, discount rates, packages, large groups/conferences etc.), maintained.
• Sales/Up-Selling: Directly interacted with potential clients and customers about reserving rooms or dining, taking payments after closing deals/contracts, and organized itineraries (Including specialized accommodations.

Moreno Valley, California, United States

• Managing E-Commerce Orders: Gathered and packed items for online orders using a hand-held computer/scanner. Also handed the completed order directly through drive-up or in-store pick up.
• Customer Service: Assisted customers on the sales floor with any questions or help they required while shopping as well as maintain cleanliness of the sales floor.
• Managing Amazon Returns: Directly maintained the Amazon Return Desk, handling the process of receiving customer returns for Amazon… Show more
• Managing Amazon Returns: Directly maintained the Amazon Return Desk, handling the process of receiving customer returns for Amazon, packing the return for shipment, and conducting the checkout process with the.

Moreno Valley, California, United States

• Securing of Premises: Preventing losses and damage of merchandise by reporting irregularities then proceeding to resolve issues by provided guidelines and proper use of judgement to address each situation accordingly.
• Customer Service: Providing customer service to incoming and current in store customers (Providing helpful information, assisting with lifting merchandise, addressing customer issues etc.).

San Diego County, California, United States

• Organization: Ensured the cleanroom was properly stocked for users conducting their individual research.
• Procedural regulation: Safely disposed of chemical waste and safely stocked new chemicals for use by safety standards of the Environment, Health & Safety (EHS) department.
• Independent Management: Shifts were managed individually, based on differing levels of activity in the cleanroom throughout the day and the best time to handle the tasks needed to be conducted.

Moreno Valley, California, United States

• Food Service: Prepared ingredients needed for products, handled materials according to safety standards and precaution, customized different orders, and conducted final evaluation before serving.
• Customer Service: Communicated sales over the phone, negotiated with customers on concerning issues, and provided clarification when needed.
• Organization: Maintained stock, managed clean work environment, and pulled certain products for sales floor.
• Cooperation: Collaborated with… Show more
• Cooperation: Collaborated with fellow workers throughout product development, expressedprofessionalism as well as outgoing behavior and coordinated with others during scheduling process. Show less

Bachelor'S Degree, Political Science And Government

Education record

Completed course credits and certifications

Education record

Will be completing course credits and some certifications.