Anthony Hughs Email & Phone Number

Acting as Technical Lead and vCIO for clientsWorking with a team to develop Best Practices, Processes, and team workflowsDeveloping technical specialization of clients infrastructure and business needsManaging employees, goal setting and accomplishments, often leading to promotionMentoring, coaching, developing Support Specialists and Network EngineersImproving business processes through QA processWorking closely with my associates to maintain healthy client relationships Helping to develop, propose, and sell technical solutions with sales representativesConducting presentations regularly for groups of varying sizes with PowerPoint and TeamsImproving existing documentation and documentation strategiesSenior Technical Consultant duties (continued from previous role)

Providing excellent technical services to clients nationwideActing as strategic advisor for technical matters to our clientManaging projects, budgets, timelines Timesheet & Expense report reviewTaking escalations from entry level employees Troubleshooting, implementing, and supporting clustered environmentsImplementing and supporting Active-Directory and Group Policy systems along with Office 365 Azure Active-DirectoryUpdating and deploying firewalls, VPN’s, networks, routing policies

Berkeley

ISP CutoversSonicwall implementationsExchange to Google migrationsExchange to Office 365 migrationsMPLS/T1 implementationsDNS record configurationCisco routing, switching, firewallsInitiated Google Apps Reseller Partner ProgramInitiated Office 365 Reseller Partner Program VLANs

Napa, Ca

Managed network & systems architecture for a company with six separate office locations, and over 100 employees. Three of the sites are connected with point to point T1 lines, VPNs, Network Extenders, and file replication software. Data is mirrored between two of the largest locations, using DoubleTake software. Repairing and Managing Windows 7 / XP client machines, on SMB Domains running Windows 2003/2008 Server. Removal of RootKit Viruses for infected hosts, along with Trojan horse variants. Providing data recovery services for bad disks, using products such as Spin Rite, Ubuntu boot CD’s, ERD 2005, and DDRescue(Linux)Troubleshooting Exchange Mail Servers, SMTP (outbound mail) Queue’s, Mailbox/Alias/Contact creation and user assignment. Am familiar with the creation of Rooms, Shared Calendars, etc. Managing VMWare on an ESXI server, which we use for emulating and troubleshooting client configurations, and creating file servers / antivirus server machines. Managing and Maintaining over 50 different client systems, in addition to our biggest customer (noted in the first bullet)

Vallejo, Ca

Providing in house and remote service to existing clients in SF Bay AreaConfigure and Migrate Windows servers as neededVirus Recovery & RemovalWiFi configuration, Virtual Private Networks (VPN), Router/Switch - Network designHome theater configuration & installationData Recovery, Analysis, and protection (Ghost, Hex, Safeword, Acronis True Image)

Petaluma, Ca

Worked with Enterprise clientsProvided support for Taleo customers who utilized any of our 30+ 3rd party integrations (Background Checks, Job Sourcing, Social Media, Credit Checks, Boomi, etc.)Managed Operations department integration processes using Visio, Word & Powerpoint.Informed team members of new changes via WebEx as needed, or during weekly team meetings. Access was provided to the team via SalesForce, Sharepoint, and Outlook.Acted as an Administrator for SalesForce, created email templates, customized page layouts, user permissions, and knowledge base articles.Drove new product roll-out of an interactive tutorial initiative which reduced support overhead by 80% for one of products. Initiated and created a tool that queried partner database and eliminated the dependency on service desk, utilizing partner API’s with 3rd party SOAP & XML utilities

Napa, Ca

●Troubleshot residential/commercial networks●Integrated/maintained Windows/Mac/Linux●Managed firewalls, switches and routers (Cisco, Proxim, Orinoco, Linksys)●Supported Exchange, Active Directory, SQL, Symantec Ghost Enterprise, Veritas Backup Exec●Configured handheld devices, cameras, smart phones, etc.●Configured and Managed, network printers and print servers.●Created Ghost deployment system for network computer data recovery●Tested software variables with VMWare

Mimecast Certified Technical Specialist

Activities and Societies: Certificate Number: 9473436

Microsoft Certifications, Office 365

Activities and Societies: Microsoft Certified ProfessionalPassed the following exams: 70-323 Administering Office 365 70-346 Managing.

Social Networking, Advanced Career Strategies

Activities and Societies: Social Networking, Presentingteam building skills

Cisco And Microsoft Studies, Ccna, Mcse Programs

One year of intensive Cisco and Microsoft studies