Initiated and streamlined executives calendar management system helping reduce conflicts. This also elevated communication protocols for handling inquiries that lead to a decrease in unnecessary interruptions for executives. Took ownership of projects, leveraging analytical skills to provide actionable insight, contributing to the success of strategic initiatives. Cultivated a culture of trust and confidentiality within the company. This was recognized by executives for maintaining discretion in the handling of sensitive information. Led the planning and execution of events bringing in over 24k in sales within the first 2 months of hire leading to the success of the final sales quarter of the year (2023)

Successfully managed executive calendars for Bitwise Senior Vice President and Vice President (Digital Product Development), optimizing their schedules and ensuring timely attendance at key meetings, resulting in improved efficiency and communication. Coordinated and executed department events and retreats, including budget coordination and travel itineraries for executives and directors, enhancing team cohesion and cross-functional collaboration. Independently handled multiple work projects and adjusted priorities to meet critical deadlines, demonstrating excellent time management and organizational skills.

Implemented payroll procedures and streamlined staff scheduling, leading to a reduction in scheduling errors, improved staff satisfaction and error-free payroll reports. Developed comprehensive financial reports, resulting in cost savings and profit maximization through data-driven decision-making.Conducted successful cocktail training classes for guests, enhancing customer experience and contributing to increased customer loyalty and satisfaction.

Collaborated in the development of a positive company culture and efficient working dynamic, resulting in increased employee engagement and improved operational efficiency. Assisted in the creation of company's in-house training program, leading to staff educational development and customer service success. Collaborated with business owners to optimize in-house preparations and product organization, minimizing profit loss by insuring less product waste.

Trained incoming security personnel in verbal de-escalation and defensive tactic techniques, leading to a reduction in security incidents and improved safety for patients, staff, and guests. Demonstrated exceptional customer service in high-stress situations, resulting in enhanced patient and guest satisfaction and contributing to the hospital's reputation for quality care.Assisted department executives in reporting and communications between shifts as well as incident reporting and departmental communications.

Collaborated with allied agencies to perform effective investigations, showcasing strong teamwork and coordination skills. Applied acquired observation, attention to detail, and situational awareness skills to build thorough and well-documented reports and cases. Utilized excellent customer service and communication skills to build trust and improve service, resulting in stronger rapport and working relationships with community.