Anthony Jenkins, Mhr Email & Phone Number

Texas, United States

Reviews and interprets internal/external policy, guidelines, or regulations to ensure organizational compliance.Provides operational and advisory services on recruitment and placement actions based on staffing and personnel analysis.Coordinates internal consultation with managers regarding workforce requirements to meet future mission demands.Advises hiring managers, supervisors or their representatives about the most appropriate recruitment method to attract potential candidates and suggested alternative resources.Makes recommendations for changes to policies and procedures to ensure consistency.Develops vacancy announcements and assessments in a hiring database, such as USA Staffing or another on-line database (e.g. Quickhire, Monster).Retrieves data from automated hiring systems to prepare ad-hoc reports or conduct studies and analyses of HR- related functional areas (e.g., attrition rates, analysis of metrics) to identify trends, potential problem areas or where improvements are needed.Explains in writing how HR-related laws, regulations, precedents, and practices are applied or interpreted (e.g., in response to an applicant or organizational inquiry that may have legal implications).

San Antonio, Texas Area

• Provides staffing advisory services based on the serviced Command's local, regional, or national staffing priorities; takes proactive measures to anticipate the Director’s needs.• Advises management on a wide range of staffing issues such as workforce shaping/reduction-in-force, special placement programs, recruitment methods, and special pay incentives.• Instructs Civilian Human Resources Agency (CHRA) serviced customers on preparation and submission of personnel actions. • Screens requests for personnel action and related documents for completeness and accuracy, obtaining additional information as necessary. • Ensures priority consideration programs are appropriately utilized; verifies employment eligibility, qualifications, salary determinations, and sets pay.

Randolph Air Force Base, Texas

• Utilized knowledge human resources rules, procedures, and operations concerning placement actions to code and process a variety of interrelated or nonstandard procedural actions in the automated system. • Used automated data systems to enter, update, maintain, correct, retrieve, and track a variety of personnel transactions, information, and/or reports. • Provided support assistance in planning, monitoring, and conducting special studies, projects, and initiatives. • Assisted senior personnel in determining the validity, feasibility, achievability, and efficiency of special studies, projects, and initiatives, and participates in planning the studies, projects, and initiatives.

Austin, Texas Area

• Performed duties encompassing classifying accounting transactions, maintaining and reconciling accounts, preparing reports and statements; and analyzing accounting data; and examining accounts.• Examined vouchers, invoices, claims, and other requests for payment for medical services provided to patients for accuracy, adequacy of documentation or citations, compliance with laws, regulations, and justification. • Analyzed bulk claims and determine appropriate payment amounts; investigates documents for accuracy and authorization. • Maintained accounts that make up an identifiable segment of an integrated double entry accounting system, such as a group of related accounts for a number of different activities.

Greater Denver Area

• Provided entitlement/benefits information to beneficiaries, providers, and Veteran Service Officers (VSOs) in the Chief Business Office Purchased Care’s (CBOPC) inbound Call Center environment. • Informed clients of eligibility benefits within the Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) program, recording information into a computerized database. • Managed to more than 300 telephone inquiries per week regarding healthcare benefits; ensures customer questions are accurately answered at the lowest level and no further assistance is needed prior to completing every call. • Customers consistently ask for direct contact information after receiving quality support, indicating a 98% customer satisfaction rate.

San Antonio, Texas Area

• Conducted a thorough analysis of the training and development, labor-management relations, compensation strategy, and staffing practices of the Toyota Motor Corporation.• Applied legislation and case law to analyze employer responsibilities for workforce operations, policies and procedures.• Developed appropriate strategies for implementing solutions to human resources management problems that reflected knowledge and understanding of the interrelationships among training, staffing, compensation, and employment law.• Examined legislation concerning labor-management relations and focused special attention to contract negotiations/administration and the creative resolution of employee-management differences.

Colorado Springs, Colorado Area

• Maintained Security system; placed new hires on system and removed terminated employees• Assisted with the set up for Board of Director meetings and team member meetings.• Prepared and maintained employee handbook and policies/procedure manuals.• Filed documents into employee personnel files and maintained filing record.• Administered tests to applicants to evaluate knowledge, skills, and abilities by oral/written testing methods.

San Antonio, Texas Area

• Provided HR support to an organization of more than 200 personnel including the administration of pay, benefits, leave, training, education, evaluations, and travel• Identified, screened and interviewed prospective candidates; assisted department managers in arranging interviews and extending opportunities of employment.• Oversaw the organization’s employee relations program which addressed issues such as harassment, discrimination, complaints, and other employee concerns; zero formal complaints were filed for 2 years.• Led coaching and mentoring sessions with 5 department managers that addressed employee development, performance counseling, conflict resolution, and disciplinary action.• Conducted quarterly mentoring, counseling, and feedback sessions for 40 personnel reducing personnel problems by 40%.• Resourced off-site training opportunities for employees to improve occupational skills; 100% of personnel attended a minimum of 3 training courses per year.• Conducted exit interviews with employees departing the organization due relocation or change of occupation; analyzed trends and recommended solutions to management.• Personal experiences led to the counseling of employees on pursuing advanced degrees and certifications during off-duty time; 80% of personnel received Associates or Bachelor degrees within a 2 year span.

Hohenfels, Germany

• Managed a staff of 10 personnel responsible for organizational and management development, safety, occupational health, labor relations, orientation, career development programs and the appeals and complaint process. • Communicated and worked with department managers and employees to identify and resolve administrative human resource issues as they occurred.• Educated new employees of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities. • Advised department managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend changes if needed. • Performed difficult staffing duties, including dealing with under-staffing, refereeing disputes, terminating employees, and administering disciplinary action.• Conducted over 1000 mentoring/counseling/feedback sessions, reduced personnel problems by 40%.

Tacoma, Washington

• Directly responsible for the supervision, health and welfare, and training of 24 personnel within the organization. • Confirmed employees understood the application of company policies, and practices through training, coaching, one-on-one communication and policy interpretation. • Provided coaching, consultation and direction to management in areas of employee relations, performance management, training and development, and overall organizational effectiveness. • Developed and implemented company-level training for compliance with Security Clearances, Physical Security, and Operational Security.• Advised Civil Service workers and military personnel on the implementation of new Department of the Army policies, compensation and benefit programs and regulations concerning standards of conduct.• Received commendation for managing the Sexual Harassment Prevention Program, Crime Prevention and Physical Security programs.

Master Of Arts (Ma), Human Resources Management And Services, 3.67 Gpa

Master Of Arts (M.A.), Business And Organizational Security Management, 3.67 Gpa

Bachelors, Criminal Justice

Associates, General Studies