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Anthony John Email & Phone Number
Major Incident Manager - ITIL Support
at
Insight
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Major Incident Manager - ITIL Support
Location
St Cloud, Florida, United States
Company size
Who is Anthony John? Overview
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Quick answer
Anthony John is listed as Major Incident Manager - ITIL Support at Insight, a company with 16844 employees, based in St Cloud, Florida, United States. AeroLeads shows a matched LinkedIn profile for Anthony John.
Anthony John previously worked as Incident Manager at Epitec and Service Availability Manager at Experis. Anthony John holds Bachelors, Marketing from City University Of New York-College Of Staten Island.
Company email context
Email format at Insight
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Insight
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Profile bio
About Anthony John
Certified IT Service Management professional with a proven track record in driving operational excellence. Expert in Incident, Change, and Problem Management, leveraging ITIL best practices to optimize IT services. Skilled at bridging the gap between business needs and technical solutions. Passionate about delivering exceptional user experiences and contributing to high-performing teams.
Current workplace
Anthony John's current company
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Insight
13 roles
Anthony John work experience
A career timeline built from the work history available for this profile.
Incident Manager
Current3rd shift Incident Management for newly merged Flafstar Bank and New York Community Bank
Apr 2024 - Present
May 2023 - Mar 2024
Major Incident Manager - Itil Support
Sep 2019 - May 2023
Realtor Operating In New York And New Jersey
Apr 2022 - Nov 2022
It Support Engineer
May 2019 - Sep 2019
Independent It Contractor
Self-Employed
Oct 2018 - May 2019
Desktop Administrator
Using ITIL best practices to handle incident, change, request and problem management.Hands-on experience with Windows and Linux environmentsEnhancing IT infrastructure and process using Agile project management.Working knowledge of office automation products and computer peripherals.Knowledge of network security practices and anti-virus programs.Ability to.
May 2017 - May 2018
Operations Manager
Princetech Consulting
- Managed day to day operationsMain decision maker in hiring process for all areas of businessHandled all onboarding and offboardingResponsibilities included for maintenance and planning of various customer systems and.
- Install and test and configure networking equipment. Including Cisco, Fortigate, Juniper Networks, Alcatel Lucent, Avaya, Nortel, Ubiquiti, Netgear and Linksys networking hardware.
- Install test and repair network infrastructure. Knowledgeable in cabling standards, and best practices.
- Install test and trouble shoot all types of computer hardware and software.
- Responsible for maintenance and planning of various customer systems and monitoring up times. Creating detailed plans to combat disruptive events of any kind: IT system crashes, natural disasters and power failures.
- Research hardware/software solutions for more efficient troubleshooting and the betterment of system frameworks.
Jun 2011 - Dec 2017
Contractor - Learning Management Administrator, Placed With Verizon Wireless
- Maintenance of Verizon's customized OutStart computer based learning management system (LMS); Testing of system and supporting programs.
- Use Cognos reporting tool to generate reports for various affiliates. Wrote scripts in Cognos.
- Provide user technical support.
- Perform editing coursework and providing technical support on OutStart Learning management control system (LCMS).
- Prepare and present training modules depending on business needs. Managed to keep up-to-date on curriculum developments and trends
Feb 2011 - May 2011
Contractor - Learning Management Systems Administrator, Placed With Johnson And Johnson
Maintained a worldwide customized validated variant of SumTotal's computer based learning management system with over half a million users; Testing of system and supporting programs; Use Cognos reporting tool to generate reports for various affiliates. Write scripts for System testing and UAT for upgrade projects, design test cases.
Aug 2008 - Nov 2010
Customer Service Representative
Staten Island Bank & Trust
Consistently exceeded weekly and quarterly sales quotas, generate fiscal and government reports, solved customer issues, performed basic accounting activitiesS.O.L.D
Feb 2007 - Apr 2008
Teachers Assistant
New York City College Of Technology
Wrote code for CICS using COBOL language; Assisted professor during class lectures; Tutored students individually and in groups, and debugged students' codes
Feb 2004 - May 2004
Team & coworkers
Colleagues at Insight
Other employees you can reach at insight.com. View company contacts for 16844 employees →
ME
Mathew Edwards
Colleague at Insight
Schaumburg, Illinois, United States, United States
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MK
Mercedes Kueking
Colleague at Insight
Hanover Park, Illinois, United States, United States
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DB
Darryl Bodnarchuk
Colleague at Insight
Winnipeg, Manitoba, Canada, Canada
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CT
Cristian Thomas
Colleague at Insight
Scottsdale, Arizona, United States, United States
View →
NN
Neeraj Nayyar
Colleague at Insight
Calgary, Alberta, Canada, Canada
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SM
Sheetal Mistry
Colleague at Insight
United Kingdom, United Kingdom
View →
PG
Pablo Gomá
Colleague at Insight
Madrid, Community Of Madrid, Spain, Spain
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MB
Maricar Bautista
Colleague at Insight
Manila, National Capital Region, Philippines, Philippines
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IA
Ian Anderson
Colleague at Insight
Indianapolis, Indiana, United States, United States
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MC
Mitz Calimlim
Colleague at Insight
Metro Manila, Philippines
View →
Mathew Edwards
Colleague at Insight
Schaumburg, Illinois, United States, United States
View →
MK
Mercedes Kueking
Colleague at Insight
Hanover Park, Illinois, United States, United States
View →
DB
Darryl Bodnarchuk
Colleague at Insight
Winnipeg, Manitoba, Canada, Canada
View →
CT
Cristian Thomas
Colleague at Insight
Scottsdale, Arizona, United States, United States
View →
NN
Neeraj Nayyar
Colleague at Insight
Calgary, Alberta, Canada, Canada
View →
SM
Sheetal Mistry
Colleague at Insight
United Kingdom, United Kingdom
View →
PG
Pablo Gomá
Colleague at Insight
Madrid, Community Of Madrid, Spain, Spain
View →
MB
Maricar Bautista
Colleague at Insight
Manila, National Capital Region, Philippines, Philippines
View →
IA
Ian Anderson
Colleague at Insight
Indianapolis, Indiana, United States, United States
View →
MC
Mitz Calimlim
Colleague at Insight
Metro Manila, Philippines
View →
3 education records
Anthony John education
Bachelors, Marketing
City University Of New York-College Of Staten Island
A.A.S., Computer Information Systems
City Tech, Cuny
Education record
Port Richmond High School
FAQ
Frequently asked questions about Anthony John
Quick answers generated from the profile data available on this page.
What company does Anthony John work for?
Anthony John works for Insight.
What is Anthony John's role at Insight?
Anthony John is listed as Major Incident Manager - ITIL Support at Insight.
Where is Anthony John based?
Anthony John is based in St Cloud, Florida, United States while working with Insight.
What companies has Anthony John worked for?
Anthony John has worked for Insight, Epitec, Experis, Re/Max, and Siepe.
Who are Anthony John's colleagues at Insight?
Anthony John's colleagues at Insight include Mathew Edwards, Mercedes Kueking, Darryl Bodnarchuk, Cristian Thomas, and Neeraj Nayyar.
How can I contact Anthony John?
You can use AeroLeads to view verified contact signals for Anthony John at Insight, including work email, phone, and LinkedIn data when available.
What schools did Anthony John attend?
Anthony John holds Bachelors, Marketing from City University Of New York-College Of Staten Island.
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