Erik Mogelgaard Email & Phone Number

Milwaukee, Wisconsin, Us

Vice President, iCTO – Infrastructure Services/Corporate Systems 5/24- Present• Direct report to the COO of the CTO organization • Global staff of 10 with 300+ architects, engineers, administrator and contractors o T1 monitoring of 90+ LPAR’s for IBM i and Z series Mainframeso T2 , T3 and architecture for Sterling File Gateway, MoveIT, Connect:Direct/Network Data Mover (NDM), Autosys and Control-Mo Software Configuration Management/Mainframe Code Deployment/Endevor Administration o Architecture, engineering and operations for 1,600+ Hardware Security Modules (HSM)o Cryptographic Key Management Systems o Infrastructure architecture, design, engineering and deployment for 200+ applications o Application certification and governance for 2,000+ applications across 41,000 employeeso Patching, hardening and vulnerability remediation 30+ application and 3,000+ servers Vice President, iCTO – Corporate Systems 10/23 – 5/24• Global staff of 18 with two architects, four engineers and an Operations Team of 12 administrator supporting Cognos, Tableau, CA Business Services Insights (BSI)• Architecture, Design and Build Engineering for five corporate CIO’s and over 1,000+ applicationsVice President, iCTO – Tier 3 Digital Banking App Ops and Observability 07/22 – 10/23• Global staff of 29 with 3 Directors and 25+ engineers and administrators for Tier 3 support of 19 Digital Banking Applications with Splunk, Dynatrace, MoogSoft, certificates using Venafi Vice President, iCTO – Digital Platform Operations 09/20 – 07/22• Staff of 6 with 50+ engineers and administrators. Incident Response through using MoogSoft AI Operations tool with MTTR 50% of 30 minutes, and 93% first event resolution. o Database support for 1700+ SQL, 325+ Oracle and 120 Open source o Windows/Linus/Unix infrastructure 1,500+ devices

Minneapolis, Mn, Us

Senior Vice President, Global IT Operations 09/18 – 9/20• Staff of 5 with 250+ engineers and administrators world wide• Network Operation and Production Control organization responsible for 24x7 operations for IBM z15 mainframe, Stratus high volume transactions, circuits and equipment supporting 3,300+ world wide locations supported by two Tier 4 and 8 Tier 3 data centers including 30,000+ servers, 19,000+ network devices, 13,000 wireless as well as Sterling File Gateway file transfer infrastructure • Escalation Management – Incident managers accountable for restoration of service, command, control and communication for all high priority incidents across 300+ Tier 0 (4 hour RTO) applications• Service Level Agreement - measure and manage ~400 SLA’s to report stability, reliability and availability of critical applications for the OCC, FFIEC and other regulatory agencies. • Monitoring and Visibility - using tools such as AppDynamics, NetCool, Splunk, ELK and ServiceNow, provide and enterprise standard of support for DevOps organizations allowing performance and availability instrumentation• Cloud – accountable for first deployment of European digital transaction platform running on AWS• $30MM+ Opex budget• Cloud Architecture – IT Operations Leader• Digital Resiliency and Stability – IT Operations Leader Senior Vice President, Global Service Management and Operations 4/18 – 09/19• Staff of 8 with 500+ agents, engineers and administrators world wide• Service Desk support fielding 3,000 voice and chat contacts per day for 85,000+ global bankers with 77% first call resolution with an average speed of answer <3 minutes• Desk Top Support for 3,000+ branch locations and 200+ global corporate locations • $56MM Opex budget• Responsible for the operational support component of a $90MM Managed Services agreement

Atlanta, Ga, Us

Highly visible, senior information technology leader responsible for leading and developing the overall global technology strategy, technology infrastructure and IT organization management to support the short and long-term business plans. Works closely with the other members of the Elavon Global Technology Services Executive Team in support of the overall business, enhancing the growth of the company through the deployment and management of enabling technology resources and innovative strategies while leading a 250+ person global IT organization. Reports directly to the CIO and creates the vision for developing and implementing information technology initiatives and systems while leading the day-to-day management of the networkoperations, software operations, infrastructure and field operations. With responsibility for six (6) data centers globally, Erik directs the planning and implementation of enterprise IT systems in support of its North American and Global business operations in order to drive performance, effectiveness, service quality and business development.

Independent contractor working on Infrastructure and Operations engagements focused on optimization and capital and Opex savings.

L-2163 Luxembourg, Lu

Technical Operations

Atlanta, Georgia, Us

Atlanta, Ga, Us

Washington, Dc, Us