Teaching the principles of great beer service, including knowledge of styles, proper beer storage, draft system operation and trouble shooting, and much more.

Providing seminars on craft beer, including brewing process, grain, yeast, water, beer styles, history, food pairings, beer service, and off flavors.Performed seminars at:Best Brands Inc.Lipman Brothers DistributionAlliance Brewing CoBalter BeerworksCrafty Bastard BreweryKnox Brew HubHexagon Brewing Co. Last Days of Autumn Brewing Co.Pretentious Beer & Glass Co. Schulz Bräu Brewing Co.Sugar Mama's Craft Beer BakeryAbridged Brewing CoKnox BrewHubBrewing+distilling centerThe Casual Pint Farragut, Hardin Valley, Sevierville, Bearden, Lexington, Central Phoenix, Smyrna, Rivergate, Toledo, Virginia Beach, and Asheville.Suttree’s High Gravity TavernMorristown Country Club

Develop and implement comprehensive training programs for all levels of staff, including front-of-house, back-of-house, and management teams.Design training materials, manuals, and resources that effectively communicate company policies, procedures, and best practices.Conduct regular training sessions, workshops, and seminars to educate owners on product knowledge, customer service techniques, and safety protocols.Evaluate training needs and identify opportunities for continuous improvement in training methods and content.Collaborate with department heads and franchise owners to ensure consistency in training standards and practices across all locations.Monitor and assess the effectiveness of training programs through feedback mechanisms, performance metrics, and observation.Stay informed about industry trends, new products, and emerging technologies to incorporate relevant updates into training programs.Serve as a mentor and coach to trainers and managers, fostering a culture of learning, teamwork, and accountability.Maintain accurate records of training activities, attendance, and compliance with regulatory requirements.

Oversee both corporate store locations, Bearden and Fountain City.Achieves store financial objectives by managing annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.Evaluates competition by visiting competing stores, gathering information such as style, quality, and price of competitive merchandisePurchases inventory by researching emerging products, anticipating buyer interest, negotiating volume price breaks, placing and expediting orders, and verifying receipt Promotes sales by demonstrating merchandise and products to staff and customersMaintains inventory by checking merchandise levels and anticipating customer demandTrain new franchise owners and staff on craft beer, proper store management, procedures, and policiesProvide support for the entire franchise on the subjects of draft systems, craft beer, and staff trainingOpened the following locations:Lexington, NCCharlotte, NCPhoenix, AZSmyrna, TNAsheville, NCToledo, OHVirginia Beach, VAHuntsville, ALChapel Hill, NCFalls Church, VAHamilton, OH

Covering the latest in craft beer happenings in East Tennessee

Introduce the guest to the Tennessee craft beer scene Be a team builder and help the entire bar staff be successful and cohesiveBrainstorm bar policies and procedures to ensure cleanliness, profitability and consistencyCoordinate with local breweries and distributors to offer a diverse draft list of local craft beerWork with management to develop the Balter brand, including promotions, drink recipes, special events and craft beer strategies.Perform weekly inventory of guest and house beers, both draft and bottle.

Bar Supervisor, February 2015-February 2016Oversee maintenance of 70 individual beer and 16 wine taps, draft lines, and couplers in addition to several jockey boxes used for eventsPlace orders for the beverage department including Stone Core Beers, Keg and Bottled Wine, Juices, Coffee, and an variety of craft beer from all over the worldManage the daily labor, including running breaks and adjusting staff to current business levelsPerform monthly physical inventoryAudit credit card tips and secure bank depositsAssign bartender and bar back daily dutiesCreate daily draft list and program BOH and FOH functions in Aloha POS systemProvide education and team building activities for a strong beverage departmentGreet and interact with guests to guarantee a positive bar and brewery experienceAssist in preparation, production, and execution of all on-site events including “Dr.” Bill Sysak’s master pairings, Chef Celebration, AHA Rally, Belgian Fest, Hop Con, Calm Before the Storm, and various Meet the Brewer eventsProvide educational and informative presentations on craft beer for public and private events

Taught students the fundamentals of drum set, including reading and writing music, basic styles, proper technique, music theory, good practice methods and musicality.

Daily duties include setup/breakdown of the bar, communication with management regarding pars on product, and providing an excellent guest experienceTrain new bartenders and keep current bartenders up to date on policies and procedures, including new food, cocktail and beer selections and promotionsOrganize and present a yearly beer education seminar to all staff, keeping staff educated on the constantly evolving craft beer scene

Train new servers and keep current servers up to date on policies and procedures, including new food, cocktail and beer selections and promotionsWhen it comes to special events, I would develop floor plans and delegate duties to the event servers and bartenders