Servicelink (Fidelity) Valuation & Title/Close Sales And Enablement Director/Manager
Pittsburgh, Pennsylvania, United States
- Created and led the Inside Sales Department beginning in 2019 to consistently exceed annual growth goals and generate over $30MM in revenue
- Established the GTM strategy for inside sales to sell enterprise SaaS and retail mortgage services including title insurance, closing products, appraisals and AI/machine learning software to SMB through enterprise.
- Created the full sales cycle methodology including sales scripts, training, lead generation, contract negotiation, a CRM inside sales platform with sales engagement software, virtual software product demos, quality.
- Developed a profit center cost model to track profitability, increase revenue, grow the department, improve sales activity and provide executive level updates and forecasts of earnings
- Fostered an inclusive and supportive culture of growth and development improving employee job satisfaction and enabling multiple employees to earn President’s Club Awards and promotions
- Drove quality process improvement through effective coaching, employee engagement and leading strategic cross-functional sales/operations sessions