Anthony Parker Email & Phone Number

Cincinnati, Oh, Us

Erlanger, Kentucky, United States

Florence, Ky

• Developed, tested, and implemented an interim commission plan solution for 400+ employees, ensuring accuracy and minimal employee impact via clear communication and open discussion forums to address concerns.• Managed multiple database ETL transactions from several sources, to ensure accurate KPI reporting to EVP and Business Unit. Optimized database architecture to reduce transaction cost and cut daily / weekly / monthly report delivery time by 40%.• Developed and managed Long-Term Staffing / Headcount Plans and centralized support processes between multiple departments such as Local / National Work Force and Traffic teams, Fieldglass and Contract Labor, and the Business Planning Team.• Prepared Quarterly / Annual OPEX budgets and forecasts for multiple sites within my business unit. Coordinated remotely with onsite facilities teams to accurately forecast building and maintenance needs and established routine maintenance plans to ensure accruals and invoicing were completed in a timely manner.• Scripted automated report updates and email delivery through complex PowerShell coding to redirect resources to predictive analytics, optimizing team output.• Planned, coordinated, and completed $1.5 million CAPEX site renovation enhancing functional space, improving employee facing facilities. Focused on timely completion and adherence to budget constraints, while meeting project deadlines.

Vancouver, Wa

• Partnered with the Business Planning team and local site management to ensure site goals and financial forecasts were aligned. Also produced monthly and ad-hoc reporting to provide stakeholders with business recommendations.• Led a small team in the design and implementation of a weekly reporting dashboard to provide an “All in One” KPI performance trending tool. This reduced the time necessary for leadership teams to pull reporting and returned between 10% - 15% of time to coaching and development sessions.• Supported and provided key business recommendations on a variety of projects such as targeted incentives, performance management, outlier management, and recognition programs. Each project focused on highlighting positive improvements and root cause analysis to improve performance.• Supported Workforce Coordinators and Admins with forecast and scheduling tools, reducing communication errors by 25% and reducing time dedicated to rework.• Liaised with management and subject matter experts at other sites to review existing feedback processes, streamline tools, and aid in reducing unnecessary and antiquated data processing steps.• Built tools within SharePoint for surveys and data collection, ticket processing, and documentation retention to be utilized site wide.

Louisville, Ky / Vancouver, Wa

• Collaborated with managers and external vendors to launch incentives for 500+ employees targeting product education, improvement, and increased revenue.• Generated performance reporting for leadership teams obtaining KPI results and outlier opportunities.• Mentored and directed a team of 15+ frontline support representatives focusing on issue resolution.• Customer satisfaction, and process improvement through call monitoring and tracking of performance KPI metrics.

Bachelor Of Science - Bs, Computer Software Engineering

Expected completion date 2024.

Six Sigma Green Belt / Business Analysis / Project Management

High School Diploma, Math, Science, And Technology