Anthony Piper Email & Phone Number

Las Vegas Metropolitan Area

• Professionally handle a high volume of incoming calls• Provide customers with excellent service and support using your training and technical skills.• Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services• Ability to utilize and navigate multiple systems simultaneously• Be dependable and meet all attendance requirements• Resolve customer issues via one call resolution guidelines and/or escalated process• Meet or exceed company and client performance metrics• Maintain a balance between company policy and client benefit in decision making• Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers• Responsible for call disposition or compiling and documenting customer information as required• Ability to accept and embrace changes within the current business environment

Bachelor Of Science - Bs, Information Technology

Associate Of Arts - Aa, Information Technology

High School Diploma