Anthony Ramirez Email & Phone Number

Bethpage, New York

• Contractor for Altice USA
• Monitor alarm boards for degradation or outages in equipment and services such as modems, audio/video, network, power supplies, internal and customer-facing tools, WiFi, etc.
• Create trouble tickets via BMC Remedy after initial investigation and verification. This is done by coordinating with various NOC Level 3 groups to assess the scope/severity of issues and determine whom to engage..
• Utilize various applications and tools to investigate and triage issues such as NetDSS, CheetahXD, BMS, NOC BI and Radiant.
• Manage NOC-addressed emails to include ticket creation requests, status updates on pending tickets, ticket closure requests and visibility on high-profile maintenance and projects.
• Answer all NOC-related phone calls and provide bridge calls to collaborate with multiple teams for troubleshooting

Colorado Springs, Colorado

25B – Information Technology SpecialistU.S Army Reserves – 8th Space Detachment, 1st Space Brigade, 76th ORC

Fort Carson, Colorado

• Participated in Operation Iron Strike, a field exercise designed to test the efficiency, operability, and mobility of the brigade in preparation for a training exercise to the National Training Center (NTC) at Fort.
• Monitored SIPR/NIPR/Colorless networks for the Battalion Tactical Operations Center, managing 15+ Cisco VOIP phones and the connectivity to over 30+ laptops.
• Worked in tandem with the High Capacity Line of Sight (HCLOS) and Satellite Transportable Terminal (STT) teams to distribute high speed, IP-based communications across the area of operations
• Installed and maintained fiber and Ethernet connections to various nodes and user access cases.
• Together with teammates, were able to have network communications ready to be distributed throughout the area of operations in less than an hour of landing to new sites.
• As a Specialist E-4, briefly operated as the company’s NCOIC/OIC (Non-Commissioned Officer in Charge/Officer In Charge) for the soldiers staying behind in the Rear Detachment, until the company received someone to fill.

Kandahar Airfield, Afghanistan/Camp As Saliyah, Qatar/ Camp Arifjan, Kuwait

 Operated as a NetOps Network technician in Kandahar Airfield, Afghanistan, monitoring server stacks, COMSEC devices, and switches/routers in the Technical Control Facility II (TCF).  Maintained COMSEC and physical security of all Area Distribution Nodes (ADNs) within Kandahar Airfield. Maintained the DISA Service Delivery Node that provided over 69% of.

Fort Gordon, Georgia

 Qualified for the Military Occupational Specialty, 25N, through the fulfilment of all modules and 1020.0 Academic Hours.  Focus on maintaining and operating electronic switching systems, W AN networks, PBX and IP-based voice communications, switching-routing protocols, Network Management and Services, Network Security Configuration and maintenance of.

Smithtown, New York

· Organize, file, and retrieve medical records for the primary care physicians and the nurse practitioners. · Prepping records for the appointment workload, ensuring files and health data were easily located within the chart.· Transcribing prescription requests from pharmacies and contacting insurance companies to grant authorizations on requested treatments

Hicksville, New York

· Door-to-door sales within the Suffolk and Nassau counties in Long Island, NY. Assessment of the heating and security needs of potential customers. · Knowledge of the market trends and global economic events were important to understand, as they would directly impact the prices offered for the fuel services.

Islandia, New York

· Aside from cashiering duties and maintaining the cleanliness of the physical displays and storefront, the bulk of the workload involved data entry and filling prescriptions. · Assisting in the workload for the pharmacist by entering in all pertinent patient data, medication data and instructions on usage in the NextGen pharmacy application. · Contacted.

Education record

Associate Of Arts And Sciences - Aas, Computer Systems Networking And Telecommunications

Education W/Emphasis On History