Anthony Real Email & Phone Number

Durham, North Carolina, United States

London, Gb

Lead Finance Platforms Infrastructure, Global Database Services, and Vue Database teams with fourteen direct reports and seven indirect reports, overseeing 700+ Databases utilizing over 800TB of storage.• Combined and streamlined Global Database and Finance Platforms Infrastructure Teams, resulting in operating with thirteen less resources in one year with no degradation in service.• Implemented annual cost savings of $600K for ERP Platform by utilizing AWS FSx for Netapp Ontap.• Reduced AWS hosting costs by $730K annually on Mastering Platform for Higher Education Division through solution design and operations efficiencies without reducing features or functionality.• Orchestrated migration of 300+ Oracle, Microsoft SQL, MySQL, and NoSQL databases to support consolidation of 6 data centers into AWS and private cloud hosting.• Enhanced resiliency for Assessments Division through implementation of Disaster Recovery and upgrade of AIX Hardware and Operating Systems.• Optimized Microsoft SQL Server Licensing, resulting in $1M annual savings.

London, Gb

Ensures the availability, security, and performance of Pearson’s ERP system and nine associated related financial systems. Pearson’s ERP system is the largest known Oracle E-Business Suite installation on AWS as well as the largest AWS account at Pearson.• Led Migration of ERP System and related systems from Oracle Hosting to AWS, saving over $2M USD annually and cost avoiding over $7M annually.• Reduced environment cloning process down three days to less than eight hours.• Identified Oracle licensing optimization, ultimately resulting in $20M savings. • Designed and implemented SOX Privileged Access controls for AWS Environment.

Durham, Nc, Us

Lead the Application Development, Support, and Quality Assurance Teams globally. Manage six direct and seventeen indirect reports. • Ensure continued US and UK staff engagement and delivery during ongoing structural, process, and business transitions.• Collaborate with business stakeholders on planning and executing necessary projects and process changes to improve customer and digital experience while concurrently improving cost efficiencies.• Completed redesign of customer experience for login, leading to improved customer satisfaction, reduced call volume, and $100K in annual savings.

Durham, Nc, Us

Lead and provided vision for the Infrastructure, Enterprise applications, Support Services, Software Development and Integrations, and Reporting Teams. Manage six direct and twenty-six indirect reports. • Created and maintained $12M annual operations budget and forecasts.• Transitioned over 250 servers to IaaS with Azure and AWS, reducing over 90% of on premise services, avoiding multimillion dollar investments into new hardware, and improving uptime and performance.• Replaced legacy SSO system with Okta for employees, contractors, and customers.• Simplified over 70 policies into a single policy document with the result of improved compliance to controls while providing increased understanding and autonomy for staff. • Drove execution to upgrade 180 Windows 2003 Servers in less than 60 days to ensure compliance, reduce risk of vulnerabilities, and ensure support.

Durham, Nc, Us

Lead and provided vision for the Infrastructure, Enterprise applications, Support Services, Software Development and Integrations, and Reporting Teams. Manage six direct and twenty-six indirect reports. • Completed Migration of on premise email, instant messaging, document storage, and intranet to Office 365.• Through personnel and process changes, turned around Helpdesk Support from 1200 open tickets in queue to an average of 40.

Durham, Nc, Us

Oversaw the Infrastructure, Enterprise applications, and Support Services teams. Managed three direct and nineteen indirect reports.• Created and aligned responsibilities of team to maintain all telephony systems in conjunction with recently outsourced support.• Implemented new call and screen recording software for Quality Management of the Contact Center.

Raleigh, Nc, Us

Provide leadership for Information Technology Infrastructure, Operations, and Support for agency-wide technology driven systems and services supporting 15,000 clients, 2900 employees, and 130 locations across two states. Manage six direct and ten indirect reports. Report directly to CFO.• Create, maintain, and enforce organizational policies as Security officer for HIPAA compliance, reducing financial and reputational risk for business.• Develop and maintain $3 Million Information Technology budget.• Facilitate system integrations between multiple disparate information technology systems.• Develop and maintain Information Technology Departmental Policies and Procedures.• Oversee Vendor Management, including internet and data lines, copiers, phone systems, mobile devices, facilities, and fleet vehicles for maximum operational savings and efficiency.• Lead Business Operations Committee as Vice Chair, mapping business processes, increasing accountability, and removing organization obstacles across administrative services and business lines.• Successfully implemented organization-wide Cisco Telepresence based video conferencing system saving $150,000/year in mileage costs.• Relocated private data center to co-located solution, saving $220,000 in capital expenditures while dramatically reducing organizational risk of downtime and data loss.• Chartered Information Technology Governance Committee, a cross-functional team designed to ensure all technology initiatives are aligned with organizational needs.• Spearheaded process and technology improvements to reduce full provisioning for new hires from two weeks to first day of employment.• Negotiated mobile phone agreement with Verizon, leading to $25,000/year in savings.

Raleigh, Nc, Us

• Ensured directives of CIO and organization were implemented and maintained.• Key implementer of centralized and redundant NetApp SAN Storage, 100% VMWare Virtualized environment, Cisco-based networking infrastructure, new secured and power-redundant datacenter, co-located asynchronous DR site. This technology complied with company accepted RPO of less than 4 hours and a RTO of less than 24 hours in a full loss scenario.• Fostered partnership with AT&T to implement MPLS and Cisco (VOIP, UM) to design and develop an integrated and comprehensive communications system for all locations over a 5-year period. This system produces organizational savings of 20%-25% annually for all voice and data expenditures.• Lead all technical aspects of relocating corporate headquarters with no business downtime.• Restructured department to ensure maximum redundancy, pinpoint accountability, and separation of duties to align with industry best practices.

Raleigh, Nc, Us

• Responsible for installation, support, and maintenance of remote offices, for end-users, and of equipment including, but not limited to firewalls, routers, switches, servers, and printers.• Leader in fast-tracked six-month effort to fully redesign and implement the technology platforms and systems to expedite organization merger, effectively doubling the technical and physical presence of the company.• Key technical contributor and implementer of reporting server utilizing Microsoft SSRS technologies.• Designed and implemented agency-wide budgeting process with Microsoft Forecaster software for 150 budget managers decreasing the budget process timeframes by 20% and increasing budget accuracy.

• Advise and provide technical support for over 100 local area businesses and residential clients.• As leader of onsite consulting department, increased average billable time by over 25%.• Manage, deploy, audit, and maintain Microsoft Windows Server networks, coordinate projects with diverse software and hardware companies, and train junior technicians. • Assess network security and implement policies to reduce the compromise of data and denial of service by implementing firewalls, enforcing password policy, and limiting user rights.• Created web and email hosting division of company. • Administer company’s own 15 user Windows Server 2003 network, including site to site VPN to satellite office using Pix Firewalls.

• Custom build computers to order within two business days.

Master Of Business Administration (Mba)

Bachelor Of Arts (Ba), Economics