Tony Ristucci Email & Phone Number

Greater Nashville Area, Tn

Responsible for assessing technical issues and developing system solutions for the deployment, and the ongoing support of cloud-based products and solutions. This includes support of the customer during initial assessment and design phase of the implementation, and throughout the life cycle of the customer engagement.Core tasks include:• Designing the technical configuration for a cloud-based solution• Creating technical solutions and product changes• Assessing customer… Show more Responsible for assessing technical issues and developing system solutions for the deployment, and the ongoing support of cloud-based products and solutions. This includes support of the customer during initial assessment and design phase of the implementation, and throughout the life cycle of the customer engagement.Core tasks include:• Designing the technical configuration for a cloud-based solution• Creating technical solutions and product changes• Assessing customer systems and performing a detailed fit-gap analysis• Designing solutions to facilitate cloud integration• Support or maintain project plan for technical work stream• Manage technical performance expectations• Support detailed planning of the implementation process• Advisor to customer throughout engagement Show less

Greater Nashville Area, Tn

• Responsible for leading deep dive client assessments, with client subject matter experts, in order to gain an understanding of current client operations, while discovering potential improvement opportunities, through streamlining and applying of best business practices with regard to the MSP processes and procedures. • Responsible for assisting with data gathering sessions, to determine all business and technical requirements relative to program design. • Driving successful… Show more • Responsible for leading deep dive client assessments, with client subject matter experts, in order to gain an understanding of current client operations, while discovering potential improvement opportunities, through streamlining and applying of best business practices with regard to the MSP processes and procedures. • Responsible for assisting with data gathering sessions, to determine all business and technical requirements relative to program design. • Driving successful implementation of the solution through partnership with the Project Manager, Data Analyst, and the VMS tool provider.• Assist in the development of a client specific transition strategy, including communication plans and change management approaches specific to the client requirements. • Develop and finalize current state assessment analysis package which captures business rules, procedure flows, and process narratives for “as is” client business practices and required operations including, but not limited to, enterprise resources planning systems, human resource information systems, accounts payable infrastructure, and timekeeping systems, and alleviate administrative burdens from program operations.• Develop future state design package, based on client operational and technical requirements, improvement opportunities discovered, and best practice solutions. • Responsible for solutions documentation through creation and finalization of a future state design package which captures business rules, procedure flows, data requirements, and process narratives for “to be” program business operations.• Utilizing Beeline and Fieldglass VMS' Show less

Greater Nashville Area, Tn

• Initial contact with client to “kick off” the implementation process; this includes discussing products to be implemented per their signed contract and setting expectations with the client to complete the implementation as a team • Develop scope of the project• Collect and analyze client’s data and requirements • Develop and manage internal and external project plans • Design forms using our proprietary software. • Test client’s data to accomplish desired output, such as… Show more • Initial contact with client to “kick off” the implementation process; this includes discussing products to be implemented per their signed contract and setting expectations with the client to complete the implementation as a team • Develop scope of the project• Collect and analyze client’s data and requirements • Develop and manage internal and external project plans • Design forms using our proprietary software. • Test client’s data to accomplish desired output, such as checks, explanations of benefits, member letters, etc. • Manage all communication with the client including conducting meetings and conference calls Show less

Greater Nashville Area, Tn

• Overseeing the overall management of the requisition process for the 25+ client facilities. This includes managing the day-to-day relationship between the client and supplier representatives to fulfill client’s staffing needs.o Manage 2 direct reports who assist with managing assigned client sites• Assisted with VMS implementation for large healthcare client• Supplier Management - Day to day issue resolution which may include contractor performance, payment/time… Show more • Overseeing the overall management of the requisition process for the 25+ client facilities. This includes managing the day-to-day relationship between the client and supplier representatives to fulfill client’s staffing needs.o Manage 2 direct reports who assist with managing assigned client sites• Assisted with VMS implementation for large healthcare client• Supplier Management - Day to day issue resolution which may include contractor performance, payment/time sheets• Escalation point for vendor/client invoicing questions• Administration of Statement of Work (SOW) contracts• Client Industry: Healthcare / Position type managed: Nursing/Information Technology Show less

Brentwood, Tn

* Provide end user support to users of Patient Management Software* Provides technical assistance by responding to inquiries regarding errors, problems, or questions with the program documenting and following to resolve in a timely manner* Assist with creating user documentation and writes and maintains functional training materials* Assist with installing upgrades to Patient Management Software under direction of supervisor* Test enhancements that are provided by software… Show more * Provide end user support to users of Patient Management Software* Provides technical assistance by responding to inquiries regarding errors, problems, or questions with the program documenting and following to resolve in a timely manner* Assist with creating user documentation and writes and maintains functional training materials* Assist with installing upgrades to Patient Management Software under direction of supervisor* Test enhancements that are provided by software vendor to verify workflows and process logic are correct* Work with software vendor on complex problems to find resolution for the end user Show less

Greater Nashville Area, Tn

• Served as 1st POC between Monument Consulting internal users on 3StorySoftware platform, and technical staff at 3StorySoftware on all technical issues as well as training • Review and provide QA pertaining to Fieldglass & 3StorySoftware release notes (system upgrades/enhancements) prior to release to client to confirm that requested changes function as requested• Ensure maximum performance of vendor management tool being utilized by client• Translated client needs in to system… Show more • Served as 1st POC between Monument Consulting internal users on 3StorySoftware platform, and technical staff at 3StorySoftware on all technical issues as well as training • Review and provide QA pertaining to Fieldglass & 3StorySoftware release notes (system upgrades/enhancements) prior to release to client to confirm that requested changes function as requested• Ensure maximum performance of vendor management tool being utilized by client• Translated client needs in to system functionality requirementso Liaison between internal Monument Consulting users and technical developers at 3StorySoftware to ensure that client requests were properly implemented• Provide Tier 2 technical support (QA/workflow testing and configurations) to internal Monument Consulting accounts utilizing Fieldglass or 3StorySoftware platforms• Improves systems by studying current practices; designing modificationso Inclusion/implementation of new modules to accommodate client needs, such as Compliance (drug/back ground) Show less

Greater Nashville Area, Tn

• Developed training materials, and led initial in-person and online training of approximately 50 internal users for client• Tier 1 (Password reset & general system questions) & Tier 2 technical support (QA, workflow testing and system configurations) for vendor management software (3StorySoftware) for vendors and client• Review vendor management tool release notes (system upgrades/enhancements) prior to release to client to confirm that requested changes function as requested and if… Show more • Developed training materials, and led initial in-person and online training of approximately 50 internal users for client• Tier 1 (Password reset & general system questions) & Tier 2 technical support (QA, workflow testing and system configurations) for vendor management software (3StorySoftware) for vendors and client• Review vendor management tool release notes (system upgrades/enhancements) prior to release to client to confirm that requested changes function as requested and if not, work with vendor management system developers to meet client expectations• Assisted with Managed Service Provider (MSP) program implementation for cliento Helped launch initial VMS tool (PeopleFluent), and implementation of new vendor management system (3StorySoftware)• Client Industry: Healthcare / Position type managed: Information Technology Show less

Greater Chicago Area

• Led project implementation for client utilizing Fieldglass’ vendor management tool• Developed Fieldglass training materials, and led WebEx training of over 100 internal users for client• Provided statistical analysis of data on an ongoing basis• Client Industry: Food distribution / Position type managed: Light Industrial

Greater Chicago Area

• Serve as the liaison with client representatives, field personnel and corporate partners for performance related issues to ensure contractual compliance for all locations’ account services• Responsible for increasing revenue from managed accounts in excess of $450,000 after moving into Client Services Manager role by targeting national accounts not previously staffed• Manage all activities related to the operations and maintenance of assigned client accounts

Greater Chicago Area

Leading provider of independent technical consultants to companies in the Chicago metropolitan market.; Sourced and placed professionals in various contract roles throughout the Chicago metropolitan areaPlacements included IT professionals with expertise in SAP, PeopleSoft as well as application development within Internet, manufacturing and telecommunications industriesReview contract assignment specifications with Branch Manager; convey specifications to independent… Show more Leading provider of independent technical consultants to companies in the Chicago metropolitan market.; Sourced and placed professionals in various contract roles throughout the Chicago metropolitan areaPlacements included IT professionals with expertise in SAP, PeopleSoft as well as application development within Internet, manufacturing and telecommunications industriesReview contract assignment specifications with Branch Manager; convey specifications to independent consultantsConduct phone screens and face-to-face interviews to determine suitability for client needsComplete pre-employment documents prior to starting contract assignment Show less

Greater Chicago Area

Provided security for passenger checkpoint as well as baggage areas.

Master Of Business Administration (Mba), Business Administration And Management, General, 3.5

Interdisciplinary Studies, Criminal Justice And Political Science