General Manager
Kawneer Company Canada Ltd. Lethbridge, Alberta
Reported to GM of Western Region, dotted line to President of Global BCS Operations providing curtain wall systems, store front and glass vent products for large-scale stadium and high-rise building projects to Western Canada and USA customers, Full P&L responsibility for $54M facility with 260+ union and non union employees across multiple departments including EHS, Front End / Commercial Team, Sales, Finance, Quality, HR, Production Control, Operations, Continuous Improvement, Procurement, Maintenance and Engineering • Created and implemented operational productivity, customer service, quality, equipment reliability and employee engagement improvement strategies that resulted in an increased EBITDA Margin from 1.7% in 2014 to 7.4% in 2015• Increased employee engagement from 54% in 2014 to 69% in 2015 by cultivating trust in location leadership through team building, reward and recognition, community involvement, wellness and other corporate inclusion initiatives• Created synergy between sales, production control and operations to improve Net Promoter Score (customer satisfaction survey) from 56% in 2014 to 66% in 2015 which was the highest score in KNA• Developed commercial and manufacturing strategies to increase market share in Western Canada and Northwest USA Regions and executed through the disciplined execution of lean manufacturing, and Alcoa Business System methodologies• Optimized capital expenditures to improve operations, drive EHS value, and deliver growth products• Created and implemented professional development and succession plans for staff members to ensure continued successful operations• Identified as top talent by BU leadership to attend the Alcoa Leadership Fundamentals Program to network and learn from Alcoa Executive Council members and other high potential talent