Responsible for leading social impact initiatives on the Global Corporate Responsibility (ESG) team, focusing on free global cybersecurity education programs for vulnerable communities, external scholarship and mentorship programs, and related employee volunteerism and engagement which resulted in activating over $2M in grants and charitable giving.• Managed $10M+ in assets and activated $2M+ in charitable grants globally as Fund Advisor/Signatory across multiple Corporate-Advised Funds… Show more Responsible for leading social impact initiatives on the Global Corporate Responsibility (ESG) team, focusing on free global cybersecurity education programs for vulnerable communities, external scholarship and mentorship programs, and related employee volunteerism and engagement which resulted in activating over $2M in grants and charitable giving.• Managed $10M+ in assets and activated $2M+ in charitable grants globally as Fund Advisor/Signatory across multiple Corporate-Advised Funds (CAFs)• Independently administered multiple Cyber Scholars program cohorts in partnership with TMCF and HACU, representing $450k in scholarships awarded to 48 recipients• Increased applications for the Cyber Scholars x TMCF scholarship cohort by 286% YoY in the 2023-2024 academic year• Supported cybersecurity education volunteer engagements globally, enabling 380+ hours of recorded employee volunteerism across cybersecurity education and mentorship initiatives and increasing virtual mentorship volunteer participation by 84% YoY• Created and rebranded all social impact cybersecurity education programs globally under a single common and unified design language• Launched the Pro{tech}ting Your Digital Life self-paced security awareness workbooks for adults, led a global refresh of the Cyber A.C.E.S. cybersecurity awareness and digital citizenship program for youth, and created and launched Cyber A.C.E.S. “train the trainer” programs on both internal and external learning platforms• Established consistent processes and controls for data collection, and implemented internal and external traffic analytics, asset downloads analytics, and automated reporting to improve data-driven decision making practices• Assisted our Policy/SLED teams with various responses to The White House’s Cybersecurity Strategy and the subsequent National Cyber Workforce & Education Strategy (NCWES) Show less

Responsible for leading Grand Circus’ outreach initiatives to traditionally underrepresented communities in tech while cultivating relationships with workforce development organizations and empowering individuals to explore their interest and aptitude for careers in coding & web development.• Improved the targeted messaging and tracking of outreach efforts that led to a 221% increase in interest form submissions, 159% increase in new lead generation, and 100% increase in application… Show more Responsible for leading Grand Circus’ outreach initiatives to traditionally underrepresented communities in tech while cultivating relationships with workforce development organizations and empowering individuals to explore their interest and aptitude for careers in coding & web development.• Improved the targeted messaging and tracking of outreach efforts that led to a 221% increase in interest form submissions, 159% increase in new lead generation, and 100% increase in application submissions• Monitored the efficacy of various recruitment and community outreach campaigns for fully-funded bootcamp opportunities• Collaborated with organizations and paid apprenticeship programs to provide funded learning opportunities to individuals who are underrepresented in tech• Helped individuals with low income and other significant barriers explore their eligibility for WIOA funding in order to have access to and participate in technology training programs that prepare them for high-earning, living-wage careers Show less

Responsible for leading Grand Circus’ Midwest growth initiatives into Ohio, Indiana, Illinois, and Wisconsin:• Developed a national workforce development strategy for identifying, nurturing, and onboarding individuals into full-stack coding bootcamps• Successfully added Grand Circus’ core full-stack bootcamps on multiple states’ Eligible Training Provider Lists (ETPLs)• Informed and guided the creation of harmonized student data profiles in Salesforce to simplify and streamline… Show more Responsible for leading Grand Circus’ Midwest growth initiatives into Ohio, Indiana, Illinois, and Wisconsin:• Developed a national workforce development strategy for identifying, nurturing, and onboarding individuals into full-stack coding bootcamps• Successfully added Grand Circus’ core full-stack bootcamps on multiple states’ Eligible Training Provider Lists (ETPLs)• Informed and guided the creation of harmonized student data profiles in Salesforce to simplify and streamline multi-stage student conversion, onboarding, and reporting• Informed and guided the creation of a unified digital marketing strategy and assets, including the creation of multiple “personas” that reflect former and future target student demographics• Led the expansion of Grand Circus’ Coding Bootcamp Readiness Workshops in select markets in partnership with Midwest Urban Strategies and their member organizations• Identified, built, and strengthened relationships with national apprenticeship programs and regional employer partners to place bootcamp graduates into living-wage entry-level roles Show less

Responsible for the creation and execution of business strategy, business development, financial stewardship, and other administrative responsibilities for the Cyber Hub at WMCAT:• Managed $300,000 of contractual grant funding over 3 years to support the launch and growth of the Cyber Hub at WMCAT• Developed the strategic direction and crafted original program language for the Cyber Hub at WMCAT• Identified multiple programming opportunities and developed various funding… Show more Responsible for the creation and execution of business strategy, business development, financial stewardship, and other administrative responsibilities for the Cyber Hub at WMCAT:• Managed $300,000 of contractual grant funding over 3 years to support the launch and growth of the Cyber Hub at WMCAT• Developed the strategic direction and crafted original program language for the Cyber Hub at WMCAT• Identified multiple programming opportunities and developed various funding models (including sponsorship packages for vendors and local employers to support the programming efforts of the Cyber Hub) in pursuit of achieving financial sustainability• Solicited and raised $31,000+ in community sponsorships to support various initiatives • Achieved $45,000+ in earned revenue through certificate-based trainings and $14,000+ through facility rentals• Established strong business and interpersonal relationships with community members, organizations, vendors, employers, and other influential decision makers• Nurtured public/private partnerships across multiple important industries in the region, including healthcare, manufacturing, automotive, retail, and higher education• Served as lead spokesperson for all Cyber Hub press and media requests• Emphasized the importance of increasing the racial, gender, and socioeconomic diversity of the local IT and cybersecurity talent pipeline in order to grow and strengthen the cyber sector• Created multiple visual frameworks for understanding and communicating the talent development needs and initiatives of individuals, employers, and the Cyber Hub Show less

Responsible for the creation and execution of program development and all other administrative, managerial and/or marketing responsibilities for the Cyber Hub at WMCAT:• Served as a West Michigan Cyber Security Consortium (WMCSC) Steering Committee Member to align the efforts of WMCSC and WMCAT in order to execute against contractual goals• Created and led a network of cyber range hubs across the state of Michigan to connect and share program initiatives and knowledge-based… Show more Responsible for the creation and execution of program development and all other administrative, managerial and/or marketing responsibilities for the Cyber Hub at WMCAT:• Served as a West Michigan Cyber Security Consortium (WMCSC) Steering Committee Member to align the efforts of WMCSC and WMCAT in order to execute against contractual goals• Created and led a network of cyber range hubs across the state of Michigan to connect and share program initiatives and knowledge-based resources for mutual collective benefit• Conducted and synthesized survey and other feedback from cyber round tables with community leaders and key business stakeholders to validate program direction• Integrated community feedback to create calendars of cyber community events and develop schedules of learning and practice exercise opportunities• Launched an “earn-to-learn” IT career apprenticeship in partnership with Xpanion’s Step IT Up America program and one of Grand Rapids’ largest employers• Planned, coordinated, executed, and hosted multiple cyber community events at WMCAT, including annual WMCSC Purple Events • Created, managed, promoted, organized, and successfully delivered a portfolio of learning engagements and educational opportunities to the local community, priced to include no-cost (free), low-cost (discounted and/or subsidized), and full-cost options based on event type and need• Delivered multiple presentations and presented to technical professionals and executives at multiple regional events, summits, and conferences to emphasize the importance of increasing the racial, gender, and socioeconomic diversity of the local IT and cybersecurity talent pipeline in order to grow and strengthen the cyber sector• Developed printed and digital marketing materials for the Cyber Hub and WMCSC• Launched and actively managed websites for the Cyber Hub at WMCAT and the WMCSC• Created, delivered, and presented quarterly reports to the City of Grand Rapids LDFA Show less

Responsible for the global product lifecycle management of multiple product lines, earning approx. $27M in revenue between 2015-2018 (22% of category revenue) while maintaining profitability above 33% Gross Margin• Established the first Private Label business channel within Steelcase, and executed all managerial responsibilities for Steelcase’s first private label product line (~$2.6M annually)• Globally managed the ēno Interactive Whiteboard (IWB) portfolio of products… Show more Responsible for the global product lifecycle management of multiple product lines, earning approx. $27M in revenue between 2015-2018 (22% of category revenue) while maintaining profitability above 33% Gross Margin• Established the first Private Label business channel within Steelcase, and executed all managerial responsibilities for Steelcase’s first private label product line (~$2.6M annually)• Globally managed the ēno Interactive Whiteboard (IWB) portfolio of products ($3.2-5M+ annually), including new product launches, running changes, and product culling• Implemented key cost saving initiatives to preserve product profitability above 40% margin• Repositioned ēno IWBs in response to shifting education market trends and volatile competitive landscape• Developed pricing strategies to maximize revenue in a declining market segment, and executed regional product promotions to minimize inventory exposure globally• Managed global network of Steelcase Dealers, AV Resellers (VARs), and International Distribution Partners (IDPs) to sell and deliver ēno IWBs to customers around the world• Coordinated all internal and external marketing communications for ēno IWBs globally• Managed the post-acquisition merger of global company databases to ensure accurate product data and product reporting• Actively groomed product backlog to regularly launch software updates for the ēno App• Created a business plan for selling the Microsoft Surface Hub through Steelcase dealers• Led the creation of Steelcase + Microsoft Creative Spaces • Coordinated the execution and implementation of lifecycle management projects to optimize the Microsoft Surface Hub within Steelcase architectural products (V.I.A.) and comprehensive settings (Creative Spaces) Show less

Responsible for the creation, revision, and adaptation of all Integrated Technologies product settings (applications), as well as category-wide curriculum/training materials, printed & digital marketing materials, and workshop facilitation • Developed, launched, and promoted a national training workshop to build internal and external sales teams’ capability around selling to IT decision makers• Developed and co-led joint marketing initiatives and product positioning for the launch… Show more Responsible for the creation, revision, and adaptation of all Integrated Technologies product settings (applications), as well as category-wide curriculum/training materials, printed & digital marketing materials, and workshop facilitation • Developed, launched, and promoted a national training workshop to build internal and external sales teams’ capability around selling to IT decision makers• Developed and co-led joint marketing initiatives and product positioning for the launch of the strategic Steelcase + Microsoft co-development partnership• Created joint product training for the Steelcase Creative Spaces and Microsoft Surface Hub • Co-developed the installation & configuration workshop for Integrated Technology products• Developed and informed the training roadmap for the Steelcase technology product portfolio • Independently delivered training workshops around North America to external Steelcase Dealer sales teams to build their capability and comfort with selling to IT decision makers • Delivered product training workshops for new internal and external account managers• Led sales simulations to improve the selling acumen of Steelcase Workplace Advisor space measurement solutions for global account managers• Leveraged internal network to organize and solicit feedback from key internal stakeholders on IT, Sales, Marketing, and Channel teams, and synthesized their inputs with company research to clarify top business needs, effective selling techniques, and how to appropriately position products for success with external IT decision makers• Redesigned and consolidated online product training content and materials for multiple product lines to improve information accuracy and retention • Created digital & printed materials to effectively communicate complex technology product installations Show less

• Worked across the entire Steelcase Integrated Technology (Smart + Connected) portfolio of products• Worked extensively with the application, installation, and configuration of the media:scape product line, including internal A/V equipment (i.e. proprietary switchers, PUCKs/dongles), peripheral A/V and HD videoconferencing equipment (i.e. monitors, projectors, video cameras, CODECs, etc.), and end user devices (i.e. PCs, MacBooks, client applications, etc.)• Worked closely with all… Show more • Worked across the entire Steelcase Integrated Technology (Smart + Connected) portfolio of products• Worked extensively with the application, installation, and configuration of the media:scape product line, including internal A/V equipment (i.e. proprietary switchers, PUCKs/dongles), peripheral A/V and HD videoconferencing equipment (i.e. monitors, projectors, video cameras, CODECs, etc.), and end user devices (i.e. PCs, MacBooks, client applications, etc.)• Worked closely with all related technology components for the ēno Interactive Whiteboard globally (i.e. Bluetooth dongles/receivers, Anoto digital styluses, projectors, ēno App/driver)• Worked with all components of the RoomWizard II room scheduling touchscreen display (PoE signage with administrative and analytics consoles that synchronized with corporate email and calendaring systems via connector software)• Assisted with the launch of the media:scape Virtual PUCK wireless screen sharing platform (client application, hardware receiver, registry server, administrative portal via web interface, and Steelcase Application Server) for 3+ years• Assisted with the launch of the Workplace Advisor sensor platform (IoT occupancy sensors & gateways that aggregate data into a dashboard and phone app)• Served as primary internal liaison for spatial applications and preliminary technical issues for the Microsoft Surface Hub between 2017-2018 • Served (formally or informally) anywhere from Level 1 to Level 3 tech support for the products listed above, including training Tech Support Specialists how to troubleshoot and address technical issues for the ēno and media:scape product lines between 2012-2018• Co-developed and delivered educational trainings to non-technical sales staff on the inner-workings of the systems (i.e. "installation + configuration" and "how to sell integration solutions to IT" workshops) Show less

• Worked with application designers and product managers to appropriately position Integrated Technologies products for the K-12, Higher Education, and Corporate Education/Training markets• Created comprehensive furniture + technology settings for active learning classrooms and admin spaces in the K-12 and Higher Education vertical markets using Steelcase products• Created digital & printed materials to effectively communicate complex tech installations• Created competitive analysis… Show more • Worked with application designers and product managers to appropriately position Integrated Technologies products for the K-12, Higher Education, and Corporate Education/Training markets• Created comprehensive furniture + technology settings for active learning classrooms and admin spaces in the K-12 and Higher Education vertical markets using Steelcase products• Created digital & printed materials to effectively communicate complex tech installations• Created competitive analysis templates for Integrated Technologies product • Managed the post-acquisition merger of multiple databases to ensure accurate product data and product reporting• Led marketing initiatives to launch the media:scape kiosk line extension globally, including a national Test Drive program for North America• Co-developed training curriculum for Dealer Installation & Configuration Workshop• Overhauled online product training content for media:scape Collaboration Solutions • Participated in strategic planning exercises to develop technology channel capabilities Show less

• ALP Excellence Award• Defeated nationally ranked MBA teams in the 2012 Yum! Brands’ TAKING PEOPLE WITH YOU Case Study Challenge to End World Hunger• Executive Communication• Organizational Behavior• Business Law and Ethics• Quantitative Business Modeling• Financial and Managerial Accounting• Financial Management• Managerial Economics• Macroeconomics• Marketing Management• Marketing Research• Operations Management• Competitive Business… Show more • ALP Excellence Award• Defeated nationally ranked MBA teams in the 2012 Yum! Brands’ TAKING PEOPLE WITH YOU Case Study Challenge to End World Hunger• Executive Communication• Organizational Behavior• Business Law and Ethics• Quantitative Business Modeling• Financial and Managerial Accounting• Financial Management• Managerial Economics• Macroeconomics• Marketing Management• Marketing Research• Operations Management• Competitive Business Simulation• Information Technology Management• Action Learning Project (ALP) Show less

• Developed new marketing strategy to increase visibility of both Vulcan's sustainable practices and sustainable products to their respective consumer base• Recommended, designed, created, and implemented both print materials and website modifications to promote “green” visibility• Won the 2011-2012 Action Learning Project (ALP) Excellence Award for outstanding achievement across the following criteria: - Self-Directed - Team Engagement with Client - Improvement… Show more • Developed new marketing strategy to increase visibility of both Vulcan's sustainable practices and sustainable products to their respective consumer base• Recommended, designed, created, and implemented both print materials and website modifications to promote “green” visibility• Won the 2011-2012 Action Learning Project (ALP) Excellence Award for outstanding achievement across the following criteria: - Self-Directed - Team Engagement with Client - Improvement of Professional Capabilities - Value-Added Contributions - Professional Work Products - Client Performance Ratings and Remarks Show less

• Conducted custom business consultations and seminars in Spanish and English for a variety of growing business in Managua, Nicaragua, and Winston-Salem, NC• Created branding strategies (logos, banners, emblems, etc.) for both Nicaraguan businesses and Project Nicaragua• Communicated Project Nicaragua meetings, expectations, dates, deadlines, and deliverables to the MA class• Served as a liaison to the Project Nicaragua Leadership Team to voice questions and concerns of fellow MA… Show more • Conducted custom business consultations and seminars in Spanish and English for a variety of growing business in Managua, Nicaragua, and Winston-Salem, NC• Created branding strategies (logos, banners, emblems, etc.) for both Nicaraguan businesses and Project Nicaragua• Communicated Project Nicaragua meetings, expectations, dates, deadlines, and deliverables to the MA class• Served as a liaison to the Project Nicaragua Leadership Team to voice questions and concerns of fellow MA classmates Show less

• Taught Scientific and Technical Visualization I&II• Effectively balanced classroom behavioral management while instructing students• Set a new PCHS minimum achievement record of 92% on the SciVis I CTE Post-Assessment

• Demonstrated critical thinking and decision making in crisis situations• Mediated roommate/suitemate conflicts and miscellaneous resident-to-resident complaints• Planned and executed multiple social, diversity, and personal well-being programs and events• Motivated students to attend social, educational, and professional development programs• Facilitated academic discussions about cultural sensitivity to minority groups and individuals• Received the “Central Campus… Show more • Demonstrated critical thinking and decision making in crisis situations• Mediated roommate/suitemate conflicts and miscellaneous resident-to-resident complaints• Planned and executed multiple social, diversity, and personal well-being programs and events• Motivated students to attend social, educational, and professional development programs• Facilitated academic discussions about cultural sensitivity to minority groups and individuals• Received the “Central Campus Program of the Year” award on multiple occasions in various categories:― 2010 Wellbeing Program of the Year – “Money, Milk & Cookies”― 2009 Diversity Program of the Year – “The Power of Stereotypes” Show less

• Led and moderated monthly Tri-University Council meetings• Rewrote (and amended as necessary) the UNIDOS constitution• Mediated interpersonal conflict between UNIDOS Council members• Planned, organized, and executed three Annual UNIDOS Tri-University Gala banquets• Established an annual $1,000 scholarship for underprivileged Hispanic high school students• Established and led fundraising and publicity efforts to help natural disaster victims, the hearing impaired… Show more • Led and moderated monthly Tri-University Council meetings• Rewrote (and amended as necessary) the UNIDOS constitution• Mediated interpersonal conflict between UNIDOS Council members• Planned, organized, and executed three Annual UNIDOS Tri-University Gala banquets• Established an annual $1,000 scholarship for underprivileged Hispanic high school students• Established and led fundraising and publicity efforts to help natural disaster victims, the hearing impaired, underrepresented farm workers, and the Hispanic Children’s Education Fund Show less

• Modeled various casings, instrument housings, and assemblies in SolidWorks 2009• Prepared working materials, workshop equipment, and laboratory space for contracted workshops• Reverse-engineered and improved the design of a waterproof aluminum instrument housing• Analyzed and improved the design for both the housing of a dog collar-mounted “spy cam” and its corresponding LED remote viewing device

• Professionally edited audio recordings for use in military computer software and instructional programs• Voice acted for military officer computer software (language learning and US Army officer training programs)• Completed an informational audio case study on Middle Eastern and Taliban history for military officers