Anthony Vila Email & Phone Number

Alpharetta, Georgia, United States

Greater Atlanta Area

Hired at Turner to support Cloud-based infrastructure (AWS) in an enterprise environment. Transferred to CSI Team with a focus on Application deployment and optimization within a VMWare and hardware environment. Optimized sudo implementation to enhance security across organization.

Greater Atlanta Area

Providing tertiary-level technical support to SMB clients with AT&T’s caching products. Troubleshooting networking and configuration issues as well as providing proactive support for changes and product upgrades. Recommended additional products as necessitated by clients.

Midtown Atlanta, Ga

Support of Cloud infrastructure and technologies. Management and support of multi-server infrastructure for large client mobile applications. Architect and support for several high-profile projects including Democratic National Convention and BSA National Jamboree.

Greater Atlanta Area

In charge of creating training documentation (online, print, and video) for employees and customers on new products. Manage the customer Knowledgebase and write most articles there. Play an integral role in the new customer experience through management of the welcome letter process.

Led a 24/7 group of Data Center Administrators. Managed build, deployment, and physical support of over 3500 servers. Developed and continually improved department processes and procedures. Created Cable management and deployment standards from scratch and implemented them throughout the organization. Took the lead on interactions with other parts of the organization, formalizing relationships and strengthening the company as a result.

Managed two groups of high-level system administrators and customer specialists. Managed several projects, including the creation of a global monitoring system. Took the lead in the integration of disparate systems throughout the organization. Increased customer satisfaction and retention through the implementation of quality control initiatives.

Oversight of 16 system administrators, control workflow, provide reporting, and guide technical resolution in a senior capacity. As liaison to management and front-line support during outages and global issues, communicate technical issues on a technical and non-technical level while facilitating impact mitigation.

Responsibilities included monitoring performance of Linux, Red Hat, HP/UX, and Free BSD servers (hardware troubleshooting, OS-level repair) in a fast-paced 4,000 server environment. Utilized Perl and Korn shell scripting to automate mundane system administration tasks and improve monitoring/reporting.

Greater Atlanta Area

Responsibilities included building HP/UX servers (Hardware and Software), extensively overhauling and implementing a new DNS system, creation and maintenance of sendmail server, enterprise-wide sendmail standardization, general System Administration duties (system maintenance, automation, etc.), Third-party and in-house application troubleshooting/support in a 24x7 environment. As liaison to Security team, assisted with quarterly audits, performed daily security log checks, responded to patch/vulnerability reports. Extensive scripting (Perl, K-Shell, BASH) for automation of reporting and administrative functions, including embedded-SQL scripts extracting data from Informix databases. Overall responsibility for over 50 different systems running HP/UX, Solaris, Linux, and AIX in a production environment.

Greater Atlanta Area

Used Perl and Bash to automate cellular onboarding processes for SwitchMaster product.

Greater Atlanta Area

Greater Atlanta Area

Greater Atlanta Area