Anthony Bui Email & Phone Number

Sydney, New South Wales, Australia

-Consulting with existing customers across various industries to identify training needs and develop customised mental health training programs to meet client objectives.- Managed multiple training projects from inception to completion. Includes data analysis and assessment, successfully developing business proposals to increase revenue, collaborating with internal stakeholders and ensuring all customer training is successfully delivered.- Successfully facilitated and delivered psycho-education training modules for internal and external staff across various industries.

- Assessed clients’ emotional states and directed to appropriate counselling or manager support services.- Recorded and handled sensitive information with high attention to detail. - Assisted clinical team with organising counsellors/ psychologists to attend critical incidents.

- Developed rapport and assisted students with study and administrative related enquiries. - Collaborated with several teams within the student Administration Unit to assist with peak period workload such as graduations.

- Managed and trained teams of up to 10 people in operational tasks. - Maintained bicycles within Sydney metro by responding to customer and council requests. - Developed efficient operational systems in a fast growing company.

- Managed customer bathroom and kitchen renovation projects- Networked with clients and potential sales opportunities by providing friendly and efficient service.- Maintained positive relationships with new and existing customers.

- Inducted new and ongoing subcontractors to work on the construction site.- Managed construction material and other project related expenses.- Organised administrative and project plans.

- Utilised customer service skills in high pressure sales environment to manage inbound/ outbound enquiries and sales- Quickly problem solving when customers enquire about delivery times, receiving incorrect products and negotiating prices.

Bachelor Of Counselling (Coaching), Mental Health Counseling/Counselor

Bachelor Of Engineering - Be, Civil Engineering