Antonella Dell'Oca Email & Phone Number
Who is Antonella Dell'Oca? Overview
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Antonella Dell'Oca is listed as Fraud Analyst at Klarna, a with 4711 employees, based in Stockholm, Stockholm County, Sweden. AeroLeads shows a matched LinkedIn profile for Antonella Dell'Oca.
Antonella Dell'Oca previously worked as Fraud Analysis at Klarna and Root Cause Analysis | Fraud Prevention at Klarna. Antonella Dell'Oca holds Software Engineering, Computer Software Engineering from Iu International University Of Applied Sciences.
Email format at Klarna
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About Antonella Dell'Oca
Passionate about solving complex problems through data and code! I’m a Fraud Prevention Specialist at Klarna, where I use my skills in SQL, data analysis, and process improvement to catch fraud. Currently, I’m also pursuing a Software Engineering degree, diving deeper into Java and SQL to enhance my technical expertise. I thrive in dynamic environments and love turning raw data into actionable insights.
Antonella Dell'Oca's current company
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Antonella Dell'Oca work experience
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Fraud Analysis
Root Cause Analysis | Fraud Prevention
SQL queries on a daily workflow.Data analysis on consumer data to find new insights for fraud policy improvement. Monitoring of large scale fraud trends.Identifying, preventing and monitoring high risk transactions in relation to fraud. Monitoring trends and highlighting suspicious orders. Root cause analysis of unpaid orders. Processing large sets of information and detecting anomalies.
Payments Specialist
Repayments and transaction allocation and internal stakeholders assistance. Bookkeeping accounts.Usage of Jira, Freshdesk, Banking and PSP systems.Improvement of card transaction issues for customer experience. Automation and process improvement.
Data Protection Specialist
Customer data protection guidelines knowledge. Handling of documentation related to Data rights.Reduction of time handling and customer waiting times thanks to the projects I worked on. Process checks, leading team meetings, handling, teamwork and improvement. Documentation of upcoming projects.Credit assessment and risk handling through interactive data dashboard.Customer service interaction to provide knowledge related the companies data policies.
Flight Attendant
English language practice in a multicultural environment (163 nationalities).Customer service, following standards for service excellence, and customer satisfaction. Conflict management, use of de‐escalation and service recovery techniques.Adaptability to different work environments and work teams, as each flight is a different set of crew and different responsibility area.
Customer Service Representative
Customer technical support via chat / telephone.Management of CRM, detailed record of the interactions with each client.
Colleagues at Klarna
Other employees you can reach at klarna.com. View company contacts for 4711 employees →
George Place
Colleague at KlarnaSatkhira District, Khulna, Bangladesh
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Thiyaga Vinothan
Colleague at KlarnaStockholm, Stockholm County, Sweden
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Annemie Huysamen
Colleague at KlarnaGreater Stockholm Metropolitan Area, Sweden
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Daniel Caballero
Colleague at KlarnaStockholm, Stockholm County, Sweden
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AT
Amélie Tran
Colleague at KlarnaGreater Stockholm Metropolitan Area, Sweden
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KH
Kamran Hosseini
Colleague at KlarnaStockholm, Stockholm County, Sweden
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PM
Paul Manfred
Colleague at KlarnaSweden
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SB
Sofia B.
Colleague at KlarnaStockholm, Stockholm County, Sweden
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CS
Carolina Söderhäll
Colleague at KlarnaGreater Stockholm Metropolitan Area, Sweden
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ST
Sofia Thorstensson
Colleague at KlarnaGreater Stockholm Metropolitan Area, Sweden
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Antonella Dell'Oca education
Software Engineering, Computer Software Engineering
Google Data Analytics Certificate, Data Processing, Data Analytics
Data Science, Data Science
Data Analytics
Induction And Service Excellence Program, Customer Service Management
Cabin Crew Certification
High School Degree In Administration
Frequently asked questions about Antonella Dell'Oca
Quick answers generated from the profile data available on this page.
What company does Antonella Dell'Oca work for?
Antonella Dell'Oca works for Klarna.
What is Antonella Dell'Oca's role at Klarna?
Antonella Dell'Oca is listed as Fraud Analyst at Klarna.
Where is Antonella Dell'Oca based?
Antonella Dell'Oca is based in Stockholm, Stockholm County, Sweden while working with Klarna.
What companies has Antonella Dell'Oca worked for?
Antonella Dell'Oca has worked for Klarna, Qatar Airways, and Teleperformance.
Who are Antonella Dell'Oca's colleagues at Klarna?
Antonella Dell'Oca's colleagues at Klarna include George Place, Thiyaga Vinothan, Annemie Huysamen, Daniel Caballero, and Amélie Tran.
How can I contact Antonella Dell'Oca?
You can use AeroLeads to view verified contact signals for Antonella Dell'Oca at Klarna, including work email, phone, and LinkedIn data when available.
What schools did Antonella Dell'Oca attend?
Antonella Dell'Oca holds Software Engineering, Computer Software Engineering from Iu International University Of Applied Sciences.
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