Writing and publishing internal and external communications collateral including annual report and holiday fundraising catalogue. Spreading awareness about neglected tropical diseases, like leprosy. Creating marketing and communications content that reflects the mission and vision of the organization as a Canadian Global Health Organization.

Offered a wide variety of business communication services including copywriting, presentations, and training documentation to stimulate interest and inspire action. Also delivered in-person and online technology training.

Managed the rollout 60+ on-demand training modules, resources, and learning events to support a network of Small Business Centres across Ontario.

Developed project-specific communications plans based on audience needs. Responsibilities included drafting and editing web content, change management communication, training materials, and designing event announcements. Added value by making recommendations for using the most effective communication vehicles, monitoring progress, and proposing creative methods of improvement.

Provided leadership for the execution of a communications plan in line with the company's objectives. Projects included: drafting and distributing communications pieces to promote events; frequent email marketing campaigns to share news and announcements; onboarding of new members through interviews, information sessions and database updates.