Anton Do Email & Phone Number

San Jose, CA, US

Remote

Palo Alto, California, United States

United States

United States

• Skills: HTML5 · Cascading Style Sheets (CSS) · Node.js · Express.js · React.js · JavaScript
• Boosted productivity by 20% and reduced defects by 30% by modernizing the software development processthrough implementation of Agile methodologies.
• Developed an intuitive e-commerce website using React and Redux, which included a streamlinedcheck-out page that enhanced user engagement and spiked customer purchases by 50%.
• Engineered a robust, scalable web application via Express.js; designed to handle simultaneous connectionsand prevent throttling efficiently, contributing to a significant 50% surge in website traffic.
• Fostered a cross-functional collaboration with a UX/UI team, focusing on design of accessible, responsiveweb pages, leading to a 30% growth in user engagement among web visitors.

San Jose, California, United States

• Provided customers with technical support for current and past software releases.
• Assisted clients with general support for hardware, network connections, and external software, resulting in client satisfaction.
• Supported customers with more difficult technical issues requiring a greater level of personalized care and in greater length.
• Participated in on-call rotations to provide 24/7 support for critical IT systems and emergencies.
• Maintained documentation for IT processes, configurations, and troubleshooting procedures to facilitate knowledge sharing and training.

San Jose, California, United States

Spearheaded end-to-end project management, resulting in a 40% increase in efficiency and customer satisfaction.Collaborated with cross-functional teams to define project scope, goals, and deliverables, ensuring alignment with business objectives.Applied agile methodologies to streamline development processes for a 25% reduction in project.

San Jose, California, United States

Directed daily operations, achieving a 30% increase in customer satisfaction.Implemented cost-effective strategies, optimizing resource utilization and reducing operational expenses by 25%.Led training programs for staff, enhancing team productivity and maintaining a positive work environment.Developed and implemented marketing initiatives, contributing to.

San Jose, California, United States

• Maintained store standard and replenished items to ensure a pleasant experience for customers'
• Assisted customers over the phone regarding store operations, products, promotions, and orders
• Ensure customer satisfaction by assisting to their needs and by providing brand and product knowledge
• Resolved all customer concerns while maintaining a calm attitude even during challenging circumstances
• Maintained stockroom standards by keeping it organized and clean, which made replenishing more efficient
• Coordinated tasks to other employees such as store cleans and execution of all visual updates

Bachelor Of Arts - Ba, Linguistics

Education record

App Academy Online is a full-time 6-month software engineering bootcamp with 1,000+ hours of coursework focused on full-stack web.

Bachelor Of Arts - Ba, Linguistics

Minor In Business