Responsible for collaborating with and enabling product teams, duties include:Research and analysis of business trends and behavioral data to identify opportunities; Direct the production of in-house documentation around solutions; Creating scripts and tools that drive automation and enable product teams self service; Application support for production software; Maintaining, upgrading, and supporting existing systems and infrastructure; Root cause analysis, debugging, support, and postmortem analysis; Leveraging tools and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate

Duties include: Lead QE Engineer for Secure Email Gateway Java Module; Mobile Email Management module Specialist; Testing Specialist for iOS, Android, Windows 7, Windows 8, and Windows 10 Devices; API Testing; Virtual Machine Creation and Maintenance; AirWatch Console Installation; SQL Querying and Scripting; Feature Pack Testing; Tier 4 Module Escalations; Executed Training for Team and Technical Staff; Microsoft Exchange Mobile Device Administration; Supervised Module Testing; Powershell Scripting; Module Schedule Planning; Cucumber; Gherkin; Automation Code Review; Linux Administration; Created necessary documentation for the installation, testing, troubleshooting and modifications of AirWatch Mobile Email Management Module.

Duties include: Good for Enterprise administration; AirWatch administration; Lead Engineer for various Engineering Design Packages; Assisted in Mobile Messaging upgrade; Mobility Subject Matter Expert; Paradise Digital Signage, Design and testing; Implementation of AirWatch Mobile Device Management Tool; Implementation of Good For Enterprise Mobile Device Management Tool; Created necessary documentation for the installation, removal, and modifications of various software.

Duties included: IT Administrator; Enterprise Architecture Plan Development; Enterprise IT Standards Development; Enterprise Architecture Initiatives Development; Lead Architect for Print Release; Developed Design for WebSphere Version Upgrade; Developed Server Design for Provision Architecture Diagram; Lead Architect for Printing Services Upgrade; Developed Windows OS Upgrade Architecture Plan; Member of the Mobile Enablement Group; Subject Matter Expert of non-standard printers.

Performed IT duties; Created electronic documents; Operated scanners, printers and copiers; Retrieved, distributed and supervised work requests; Quality checked jobs for president of company; Supervised office services department; Moved entire floor to new location which included breakdown/assembly of computers, reconnecting office server and quality checking work; Set up alternate workstation at government buildings to produce classified documents; Interact with clients.