Antonio Benjamin Email & Phone Number

Market Intelligence, Industry analysis, Competitor analysis, Business Development, Customer service and Value creation Strategy.Sustainable Competitive advantage. Building effective business relations with Key decision makers.Responsible for selling Readymix to the building and construction industry.Servicing independent and Key accounts to maintain relationships, maximize and maintain sales opportunities.Proactively administer, maintain and monitor sales lead system using CRM.Complete regular forecasting and pipeline exercises

Constantia Kloof

 Answering and monitoring phone calls via a call center. Ensuring accuracy of data input in all processes. Keeping up to date with daily stock situation at all plants/factories to ensure accurate and realistic order processing. Implementing the pricing strategy of the company. Attending and resolving customer queries relating to pricing. Liaising closely with Territory Sales Managers and Sales support staff to ensure Afrisam’s business objectives are met. Ensuring efficient vehicle utilization and scheduling. Contributing to the team objectives.

Fairland

Achieve net profit growth for business. Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards Manage the growth of active customer Account Base to increase client base. Maximise Business Portfolio cross sell opportunities and strengthen client relationships. Track, control and influence sales activities with the specific aim to achieve previously determined sales targets. Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information. Comply with governance in terms of legislative and audit requirements. Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines. Track, control and influence sales activities with the specific aim to increase sales efficiencies  Provide accurate and reliable sales and service statistics. Manage own development to increase own competencies.

Braamfontein

 Handling general enquiries. Troubleshooting Internet banking and Mobile banking customer queries. Getting the best solutions to the clients query. Handling of complaints. Assisting clients on navigating the applications. Escalating of errors on the applications. Escalating costing queries. Assisting branch consultants Handover queries.

Florida

 Handling general enquiries Troubleshooting Internet banking and Mobile banking customer queries. Getting the best solutions to the clients query. Handling of complaints. Assisting clients on navigating the applications. Escalating of errors on the applications. Handling costing queries. Assisting with admin work. Loan Apllications NTHP Calculations. Calculating client Household Affordability. General cashier responsibilities.  Client conversions from external banks. Handover queries.

Auckland Park

 Handling general enquiries Troubleshooting Internet banking and Mobile banking customer queries. Getting the best solutions to the clients query. Handling of complaints. Assisting clients on navigating the applications. Escalating of errors on the applications. Handling costing queries. Assisting with admin work.

Constantia Kloof

 Dealing with Metrobus / Rea Vaya customers Working out bus fares for customers Handling of complaints Working out routes for customers Processing complaints Advising customers on there problems

Bachelor'S Degree, Information Technology

Activities and Societies: Captain Soccer 1st team University Hostel level Not Completed. COURSES PASSED 1ST YEAR: Introduction.

High School, Mathematics, Grade 12

Activities and Societies: SRC 2003 EXTRAMURAL ACTIVITIES : Soccer Squash Cricket PRIZES AND/OR AWARDS ATTAINED : 1998 - 2003 Top 20.