Antonio Deamon Email & Phone Number

Justice, IL, US

Chicago, Illinois, United States

○ Provide timely assistance to end-users, troubleshoot hardware and softwareissues, and resolve technical problems to ensure smooth operations.○ Manage and maintain IT systems, including servers, networks, and databases, tooptimize performance, security, and reliability.○ Plan, deploy, and maintain hardware, software, and network infrastructure tosupport.

Chicago, Illinois, United States

• Deliver strategic oversight over daily operations, meticulous managing staff performance, improving processes, andstriving to achieve UPS’s objectives with a forward-thinking approach
• Partnered with Human Resources (HR) to resolve concerns of safety and security, including addressing trends toimplement new procedures that mitigates future escalations
• Champion the professional development program of newly hired lead warehouse workers through training and mentoring
• Oversee customer satisfaction in direct delivery department and develop systems to track and log work issues
• Review sales reports to determine accounts that are down in sales and profit, as well as to support warehousemanagement with data-driven insights for the implementation of plans to increase revenue goals
• Spearheaded the reinventing of the CACH location's supervisor training process to ensure proper evaluation ofmanagement capabilities and provide more resources to accommodate with training

Chicago, Illinois, United States

• Monitored and ensured that all facility equipment is working correctly and meeting production standards
• Drove team performance by effectively allocation assignments, setting deadlines, and reviewing work
• Supervised nearly 300 unique employees, ensuring that all work was satisfactory and that employees were engaged tosustain team morale and support their career progression
• Directed 7 supervisors through the work day while monitoring production to achieve the day’s goal
• Attended corporate meetings to discuss logistic improvement opportunities and provide insights into field operations
• Oversaw 40 unloading bays/docks, preventing wasted time and backlog to maintain adequate workflow efficiency

Chicago, Illinois, United States

• Accountable for installing network server-side applications, such as Network Backup, VMware, and SQL
• Oversaw technical equipment maintenance, inventory, as well as ensuring compliance with licenses
• Demonstrated system administration expertise, tasked with assisting users on the network by assigning file access,ensuring security, managing GPOs and scripts, and maintaining configurations to sustain standards
• Delivered exceptional technical Support for local help desk tickets for PCs affiliated with office users and machines,showcasing strengths in conducting root cause of analysis through troubleshooting techniques for.
• Exhibited proficiency in remote monitoring and management tools, with hands-on experience in N-Central
• Managed operating systems, including Microsoft Windows 10/11, 8, 7, macOS, iOS, and Android