Antonio Puca Email & Phone Number

Winter Park, Colorado, United States

• Exemplified leadership by overseeing premises' maintenance and functionality, enhancing guest experiences.
• Ensured utmost guest satisfaction through personalized interactions, contributing to an unforgettable visit.

Tampa/St. Petersburg, Florida Area

• Managed loan applicant database, guaranteeing accurate and up-to-date records.
• Successfully marketed bank products, fostering member relationships and expanding the customer base.
• Conducted precise credit and debit transactions in adherence to established policies and procedures.
• Evaluated applicants' financial status, utilizing sharp analytical skills to determine loan viability.

Tampa/St. Petersburg, Florida Area

• Proficiently answer the telephone and address customer inquiries in a high-volume environment.
• Rebuild client trust to prevent the loss of key accounts through addressing customer service issues.
• Lead cleanup of company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.

• Applied creative solutions to issues represented to customers.
• Used complex cash/credit systems to process orders.
• Operated both the information counter and the GPX area during rush hour.
• Managed with difficult situations in a respectful and understanding manner

Tampa/St. Petersburg, Florida Area

• Discussed children’s behaviors with parents and gave them progress reports on how their child was doing with schoolwork.
• Updated parents on payment plans and overdue fees.
• Maintained a safe and clean work environment while in charge of over thirty kids. Continuously created day to day activities.

Bachelor'S Degree, International/Global Studies, Junior

3.6 GPA, Member of the Corporate Mentor Program.

Associate'S Degree, Business Administration And Management, General

GPA: 3.66