Antonio Rizzi Email & Phone Number

Miami Shores Country Club ****

Supervise, support, schedule, assign daily work, inform and train service staff in all Restaurant / Bar / Lounge / Banquets Hall activities and operation. Monitor, observe and evaluate service staff performance. Handling guests inquiries and requests as well as resolving guests complaints. Ensure compliance with health, safety, sanitation and alcohol awareness. Managing and monitoring product quality, service and satisfaction trends, evaluate and address issues and make improvements… Show more Supervise, support, schedule, assign daily work, inform and train service staff in all Restaurant / Bar / Lounge / Banquets Hall activities and operation. Monitor, observe and evaluate service staff performance. Handling guests inquiries and requests as well as resolving guests complaints. Ensure compliance with health, safety, sanitation and alcohol awareness. Managing and monitoring product quality, service and satisfaction trends, evaluate and address issues and make improvements accordingly. Monitoring inventory and inventory control. Responsible to maintain standards service techniques and implementing training to increase staff knowledge about safety, sanitation, accident-prevention and overall restaurant operation principles. Prepare data for budget of labor cost, financial results and ensure that financial goals are met. Planning of menus with F&B Mgr. and Ex. Chef for special occasions and events. Consulting (daily) with Sr. Management about all aspects of the Restaurant, Bar and Banquets Hall. Show less

Fort Lauderdale, Fl.

Overseeing and supervising the Fine Dining Restaurant and Bar. Responsibilities includes : support and preparation of the work schedule of Team members, assign daily work tasks, inform and train Team members regarding the Restaurant, Bar and Hotel activities and operation. Manage and monitor product quality, service and satisfaction trends, evaluate and address issues and make improvement accordingly. Monitoring inventory and inventory control. Responsible of the administrations of the… Show more Overseeing and supervising the Fine Dining Restaurant and Bar. Responsibilities includes : support and preparation of the work schedule of Team members, assign daily work tasks, inform and train Team members regarding the Restaurant, Bar and Hotel activities and operation. Manage and monitor product quality, service and satisfaction trends, evaluate and address issues and make improvement accordingly. Monitoring inventory and inventory control. Responsible of the administrations of the Restaurant & Bar and profitability. Observe and evaluate Team performance, handling guests inquiries and resolve guests complaints. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Conduct daily walk through, monitor Team members time-records for error free. Assisting the F&B Director with daily operation with both BOH and FOH. Show less

Miami, Fl.

Managing the daily operation of this Fine Dining Restaurant, Lounge and Bar, ensure high quality service with top quality food to increase Guests experience, plan menus (together with Kitchen Management) and Wine List (together with the Head-Sommelier), minimize the waste and maximize profitability, work to improve performance, directly hiring and training of the staff, investigate and resolve complaints of food quality and service, maintenance of sanitary practices in the Bar and Dining AREA… Show more Managing the daily operation of this Fine Dining Restaurant, Lounge and Bar, ensure high quality service with top quality food to increase Guests experience, plan menus (together with Kitchen Management) and Wine List (together with the Head-Sommelier), minimize the waste and maximize profitability, work to improve performance, directly hiring and training of the staff, investigate and resolve complaints of food quality and service, maintenance of sanitary practices in the Bar and Dining AREA. Lead by example a motivated FOH International Team with the highest ethical standards that delivers a memorable service and product to our Guests. Show less

Miami, Fl.

Direct, supervises and trains all subordinates in the performance of their duties in accordance with quality standards set by the company. ** Responsible for the implementation and execution of food handling, food service and cleaning procedures according to company standards. ** Ensure proper reservations and seating assignments accurately for all guests desires and needs. ** Organizing of specific dining outlets, controlling of quantity and quality standards in all food-service outlets… Show more Direct, supervises and trains all subordinates in the performance of their duties in accordance with quality standards set by the company. ** Responsible for the implementation and execution of food handling, food service and cleaning procedures according to company standards. ** Ensure proper reservations and seating assignments accurately for all guests desires and needs. ** Organizing of specific dining outlets, controlling of quantity and quality standards in all food-service outlets, handle guests complaints regarding food and service, guests requests regarding diets and food allergies. ** Educating the staff about the very important knowledge of USPH sanitation and HACCP guidelines, environmental and work place safety policies and procedures, actively work to teach and guide employees in the food and wine terminology, menus, wine list descriptions to enhance the guest's experience. ** Managing an environment in which team-members are comfortable utilizing the "open door policy". ** Organizing work schedules for food-service Crew Members with flexibility regarding weather conditions or rush hours. Controlling appearance of food-service staff and training of the new staff members. Providing professional development opportunities for all staff including cross-training. ** Responsible for maintaining a well supplied work area with proper par-stock. Report maintenance discrepancies in work area to the appropriate departments. ** Conduct daily inspections of all areas of responsibility in order to identify deficiencies. ** Managing all financial aspects related to food services, identifying opportunities in expense containment and initiate promotions to drive revenue growth. Show less