 IT GBS Director: Plant Manager for IT Building (500 collaborators), 7.6 yearsActivities: Facilities Management Budget Oversight Training and development programs Communication Team integration activities coordination Inclusion initiatives Achievements:  Developed and implemented training programs leveraging internal Subject Matter Experts (SMEs), resulting in significant cost savings and enhanced organizational capabilities Oversaw IT infrastructure and building operations across the center ensuring optimal functionality Developed and managed the annual IT budget, ensuring cost-effective solutions aligned with organizational goals Served as a liaison between IT teams and business units, establishing multiple communication channels to ensure transparency and alignment Organized and facilitated team-building events fostering a collaborative culture and boosting employee morale Pioneered 'SheTech,' a key inclusion initiative designed to increase female representation in the IT department by encouraging women from the production floor to transition into IT roles These achievements resulted in a 40% improvement in team satisfaction survey scores and significantly reduced employee attrition

Program Manager Officer for two different IT organizationsActivities: Align programs & projects with organizational goals and strategic objectives Establish governance framework for projects execution Project portfolio management Monitor program performance metrics, milestones, and KPIs Conducted quarterly reviews with organizational leadership to ensure effective communication, providing updates, progress reports, and dashboards with key performance metrics Training and mentoringAchievements: Enhanced overall project governance, leading to a 20% increase in projects delivered on time and 95% of projects completed within budget: o Implementation Methodology Deployment (AIM) o Planview deployment o Design and deployment of an Implementation Steps flow & documentation repository Tool o Metrics and KPI definition Intake Tool Design and deployment

Sr. Project ManagerActivities: Throughout my tenure at Flex, I had the opportunity to lead multiple projects focused on business process applications, process improvements, and the evaluation of Artificial Intelligence Tools for IT operations, some examples:Achievements: Nortel RVL business Transference from Calgary to Guadalajara Ci3: ERP-SFCS-CRM-PDM deployment  Digital Transformation Process Improvement and Tool design & deployment AIOps Tool POV for Service Now, Dynatrace and Elastics

 IT Sr. Manager - GI MES Americas, 6.08 years. Implementations lead with 20 collaborators focused-on MES for Americas region.Activities: Develop roadmaps and timelines based on sites & customer’s needs Set priorities and balances workloads based on urgency, business impact, and resource availability Ensure the successful execution of SFCS projects by tracking timelines, budgets, and deliverables Primary point of contact between my team and business stakeholdersAchievements: Created and implemented a strategic plan to promote team services across the Americas region, driving an 80% increase in corporate project execution by my team. I personally visited following countries to review projects: Canada, USA, Brazil, Austria and Holland  95% of projects were completed on time  Developed and presented detailed implementation reports to senior management, resulting in improved decision-making and resource allocation for future projects

 IT Manager - MES Guad team, .58 years. Implementations lead with 18 Collaborators focused on MES for Guadalajara facilities.Activities: Develop roadmaps and timelines based on sites & customer’s needsAchievement: Microsoft Reverse Logistics: PCBI and Box

IT Manager for Logistics OperationActivities: IT main contact for Logistics Operation with 15 customers  IT Business PartnerAchievements: Customer satisfaction survey improvement by 30% LSI transference from Wichita to Guadalajara (CTO business Process) Customer ERP system-EDI-Flex ERP-SFCS-WMS

IT System Analyst for ERP SystemActivities & Achievements: BaaN SCS – MRP Whatif Tool – Support and sustaining  BaaN ERP – Support and sustaining

Developer, System Analyst, Supervisor of ERP team (20 engineers). 1) Development Team lead (20 collaborators): Activities: Projects and resources management Areas: Finance, Materials, Purchasing, Manufacturing and Warehouse (MFG/pro)Achievements: ERP Implementation in Shenzhen, China2) System Analyst & Developer: ERP: MFG/proAchievements: Analysis, design and development of the VMI module in the ERP Office Supplies Inventory Control Module in the ERP

System Analyst and Developer ERP System