Antonio Ortiz Email & Phone Number

Broadalbin, Ny, Us

United States

As a sales manger/export compliance officer I am responsible for:Developing and implementing sales strategies to achieve revenue targets and expand market presence. Lead, motivate, and mentor the sales team to optimize performance and exceed sales goals. Identifying new business opportunities, potential clients, and emerging market trends. Building and maintaining relationships with key clients, partners, and stakeholders. Collaborate with marketing and product development teams to enhance product offerings and promotional efforts. Analyzing sales data and market insights to forecast sales projections and make informed business decisions. Preparing and presenting sales reports, budgets, and performance metrics to senior management.

Saratoga, New York, United States

As a export compliance officer I am responsible for:Ensuring adherence to export control regulations, including ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations). Conducting export compliance risk assessments and audits to identify potential areas of non-compliance and implement corrective actions. Providing guidance and training to employees involved in export activities to ensure awareness of compliance requirements. Reviewing and approving export documentation, including export licenses, shipping documents, and customs declarations.Collaborating with legal counsel and external consultants to interpret and address complex export compliance issues.Staying informed about changes in export regulations and industry best practices, and communicate updates to relevant stakeholders. Also serve as the primary point of contact for government agencies and regulatory bodies regarding export compliance inquiries and audits.

Amsterdam, New York, United States

As a service writer i was responsible for:Greeting customers in a courteous and professional manner, listening attentively to their vehicle concerns and service requests. Conducting thorough vehicle inspections and diagnostic assessments to identify necessary repairs and maintenance services. Providing accurate service estimates to customers, explaining recommended repairs, costs, and timelines clearly and comprehensively. Communicating with customers throughout the repair process, providing regular updates on the status of their vehicle and any changes to the initial estimate. Coordinate the scheduling of service appointments and ensure efficient use of service department resources. Work with service technicians to ensure timely completion of repairs and quality workmanship. Address customer inquiries and concerns promptly and effectively, striving to resolve issues to the customer's satisfaction. Also educating customers on recommended maintenance schedules and service options to promote vehicle.

Amsterdam, New York, United States

As the assistant BDC manager i was responsible for:Assisting the BDC Manager in overseeing the daily operations of the department, including inbound and outbound call management, email responses, and online lead follow-up. Monitoring and analyzing department performance metrics, such as appointment set rate, show rate, and closing ratio, to identify areas for improvement. Training and coaching BDC representatives on sales techniques, customer service skills, and product knowledge. Collaborating with other departments, such as sales and service, to ensure seamless communication and coordination. I would Implement strategies to increase lead conversion rates and customer satisfaction. I would Assist in the development and implementation of marketing campaigns and promotions to generate leads and drive sales. Was tasked with handling escalated customer issues and complaints in a timely and professional manner. Also maintaining accurate records of customer interactions and sales activities in the dealership's CRM dealer socket.

Johnstown, New York, United States

As a Direct Support Supervisor I was responsible for:Supervising and training support staff on best practices for working with individuals with special needs. Developing and implementing individualized support plans based on each individual's needs and goals. Monitoring and evaluating the effectiveness of support services provided. Ensuring the safety and well-being of individuals under their care. Collaborating with other professionals, such as therapists and healthcare providers, to coordinate services. Advocating for the rights and needs of individuals with disabilities. Handling administrative tasks, such as scheduling, budgeting, and documentation. Providing guidance and support to both individuals and staff during challenging situations.

Broadalbin, New York, United States

As an entry level accountant I was responsible for:Assisting with day-to-day accounting activities, including accounts payable and accounts receivable functions. Inputting financial data into accounting software and maintain accurate records of transactions. Preparing and processing invoices, purchase orders, and expense reports for approval and payment. Reconciling bank statements and credit card statements to ensure accuracy and identify discrepancies. Assisting in the preparation of monthly, quarterly, and annual financial reports, including balance sheets, income statements, and cash flow statements. Helping with the preparation of budget forecasts and variance analysis to support financial decision-making. Collaborating with other departments to gather financial information and resolve accounting-related inquiries.

Canton, New York, United States

As an academic tutor I was responsible for:Assessing students' strengths, weaknesses, and learning goals to develop customized tutoring plans. Providing instructions and guidance in specific subjects, such as math, science, language arts, or foreign languages. Reviewing class materials, homework assignments, and assessments to identify areas of difficulty and reinforce learning concepts. Teaching study skills, test-taking strategies, and time management techniques to improve academic performance. Adapting to new teaching methods and materials to accommodate different learning styles and abilities. Offer constructive feedback and encouragement to motivate students and build confidence. Monitoring student progress and adjust tutoring strategies as needed to ensure continuous improvement.

Associate'S Degree, Business Administration And Management, General, 3.84

Activities and Societies: Treasurer, activities coordinator habitat for Humanity, Pool Club treasurer,

Associate'S Degree, Accounting, 3.84 Gpa

Activities and Societies: Treasurer, activities coordinator habitat for Humanity, Pool Club treasurer,