Antonio Ducay Email & Phone Number

- Coordinated interviews and managed complex scheduling for multiple calendars using Outlook.- Maintained up-to-date candidate information in the Applicant Tracking System, ensuring data integrity and accuracy.- Led communication efforts, providing candidates with timely updates and assistance throughout the interview process.- Acted with discretion in handling sensitive and high-profile candidate information.- Managed and optimized the Employee Referral Program, including content creation for internal communications.- Created content for the company’s social media platforms (Twitter and Facebook) to support recruitment efforts.- Collaborated with senior recruiters and hiring managers to ensure smooth interview processes and effective candidate management.- Generated weekly reports, offering insights into candidate flow and hiring metrics, regularly presented to the CEO and executive-level leadership.

Bellevue, Washington, United States

- Identify, recommend, and implement creative solutions to departmental operations and process issues within luxury real estate. - Create and maintain a consistent visual identity for the luxury property division, bringing innovative and outside-the-box thinking to the department, increasing client satisfaction. - Created baseline of the WFG luxury client experience, by identifying pain points and developing processes to improve and provide world-class experiences, ensuring compliance with policies and procedures to prepare for company expansion. - Oversee the design and production of marketing materials, ensuring they align with the luxury brand standards.

- Coordinated the transfer of real estate transactions by executing escrow instructions and real estate contracts, resulting in successful closings with no title issues.- Generated reports detailing financial audit debits/credits while ensuring accurate processing of monthly closing funds and preventing financial discrepancies.- Facilitated communication between mortgage lenders, buyers, sellers, real estate brokers, and title companies to secure all required documents for closing.- Resolved title defects by partnering with local municipalities to certify titles and provide a 10-day turnaround on 400+ orders monthly.- Documented and tracked customer complaints in the company database, ensured resolution plans were in place, and enforced adherence to organizational policies and procedures.- Ensured timely preparation, accuracy, and compliance of escrow documents such as title review reports and disbursements for sale and refinance transactions.- Worked with high-net-worth individuals, managing sensitive information discreetly within a constricted timeline.

Seattle, Washington, United States

- Deliver top quality services to clients via phone, email, and in person inquiries. - Direct incoming communications and documents to correct team members. - Oversee receipt of initial inbound checks.

Covington, Washington, United States