Antonio Gardner Email & Phone Number

Chicago, Illinois, United States

Conducted troubleshooting and repair services for a variety of ATMs, cash recyclers, AirVac machines, and safes utilizing diagnostic tools such as ATM desk and AptraSuccessfully repaired and maintained NCR models 6632, 6634, 6638, 6682, 6684, 6688Proficiently serviced Hyosung models NH2800, MX8100, MX5600, MX5000CEExpertly repaired Tidel TR400, TR180 recyclers, & Series 4, Series 3, and Titan safesSkilled in servicing Revolution Retail Systems models 7000, 8000, Paragon, QuantumDemonstrated proficiency in repairing Certus HP300 Series machines

Chicago, Illinois, United States

Successfully diagnosed and troubleshoot hardware issues in various devices including iMac (2009-2017) and PC All-In-One brands such as HP, Dell, Lenovo, and ASUSEfficiently repaired and updated hardware to ensure optimal functionalityConducted stock and inventory management of hardware and parts to maintain efficient warehouse operations.

Cicero, Illinois, United States

Efficiently imaged and prepared iPads for the Cook County Board of Elections, meeting a daily goal of 60 devices by EOD.Tested devices for normal operation post-deploymentIdentified and resolved root causes of hardware or software malfunctionsProvided timely updates to project documentation.Improved workflow efficiency.

Chicago, Illinois, United States

Lead technician for major accounts Med Speed and Meijer, consistently exceeding set expectationsManaged multiple accounts as lead technician, overseeing end-to-end configuration and enrollment of devices to meet customer requirementsConducted repairs on Zebra ZD42 printer and MC93 devices to optimize performanceDeveloped and maintained accurate records of RMA's for broken devices in MS ExcelSupervised Med Speed account for repair requests, verifying shipment of replacement devicesConfigured devices including Bluebird EF500R-ANLT, Zebra VC8300, Zebra ZD42 Printer, Zebra TC52, Honeywell CT60, Zebra MC93, Zebra PS20, and Zebra TC52Proficient in software including NetSuite, SOTI Mobicontrol, Airwatch, Android OS, Prism Pro, and PULS

Skokie, Illinois, United States

Executed repairs on Apple MacBooks by replacing keyboards, trackpads, and formatting hard drivesGenerated comprehensive time and material reports to ensure accurate invoicingAttained daily goal of 15 repairs through exceptional performanceTroubleshot and resolved hardware and software issues by diagnosing problems and replacing faulty parts with new or reconditioned components