Nancy Wright Email & Phone Number

Cleary University, Howell Campus

Assist atudents in preparing their financial aid packages. Check student pending files, contact via phone, mail or email for missing information. Answer calls to the Financial Aid Department and assist parent and students in applying for aid. Maintain and organize student files, print award letters, add/drop requests, print transcripts, and SAP letters.

Staff management skills in hiring, payroll, appraisals, work flow process, mentoring, and training. Accounts Receivable to include business account collection and customer payment application. Customer service for internal and external customers for 690 retail stores via telephone and email. Accounts reconciliations, refunds and customer adjustments. Weekly invoice and statement processing. Processed journal entries, month end close and reconciliation to general ledger.

Customer service, new customer account setup, processed customer savings, mortgage, checking,installment loan deposits,withdrawals, and payments. Daily balancing of cash drawer and automated teller machine.

Ann Arbor, Michigan

Prepares and complies patient information for doctors and nurses review on patient charts. Physicians orders and instructions, dietary requirements, and medication information. Prepares bed assignments and patient discharge paperwork. Requisitions supplies designated by nursing staff. Answers telephone calls for unit and provides information or relays messages to patients or medical staff.

Belleville, Michigan

Document Processing Supervisor oversees all document processing which includes intake review on all general job requests, monitors job queue, coordinates and tracks work flow; manages deadlines and workload balancing. Maintains shift logs and tracks work flow trends and efficiency. Assigns job requests and special projects and ensures deadlines are met. Supervises control clerks, performs regular quality quality control checks on completed jobs. Compiles information as required with regard to statistics, charts, graphs, databases and other metrics. Ability to clearly detail the findings. Maintains administrative records for time and attendance, as well as sets schedules and approves time off.

2011 Degree, Business Administration

Associates, Business Administration