Reporting directly to the CEOResponsibilities include IT infrastructure management of two concession companies: Nea Odos & Kentriki Odos consisting of:611km motorway50 bridges12 tunnels43 toll stationstraffic control centersHeading a team of 14 FTEs managing:Traffic Management SystemsToll Collection SystemsManagement Information SystemsCustom software developmentIT support

Responsibilities include management of senior system and network administrative teamsmanaging customer IT infrastructure both hosted and on premiseTeam members may be stationed on customer premises or centrally providing services fromcompany headquarters (notable: Hygeia Group, Vivartia SA)Coordination between headed and third party teams such as field engineers, consultants,helpdesk personnelDirect customer communication, consulting on all IT infrastructure aspects and implementingwhere necessaryDevised roles and processes in compliance with ITILv3 guidelines

Responsibilities include operations management of two DatacentersTeam is responsible for managing company or customer-owned, hosted infrastructureEnsured systems and service availability in adherence to SLAs and ISO 27001 standards.Outsourcing clients included organizations such as Hygeia Group, Vivartia Group, CPB Bank,Sprider Stores, Demco InsuranceOther responsibilities included capacity planning, RFQ authoring, vendor evaluationContributed to pre-sales efforts and business development, cost center identification

Reporting directly to the CEOResponsibilities expanded to include Information SystemsDefined and enforced IT security policiesResponsible for budgeting and handling hardware & software suppliers, Telco land & mobileprovidersDesigned integrated infrastructure services solutions to cater for needs across all companydivisions with diverse requirements. Divisions ranged from software development teams forprivate & public sector products, consultants customizing in-house produced or third partysoftware, to remote support teams and corporate functionsResponsible for maintaining next to 100% infrastructure availability for critical projects such asall Greek elections since 2007

Responsible for system administration and IT support for more than 600 users across 5company sitesResponsible for the operation of the corporate DatacenterHeaded team of 4 FTEsCoached team members for continuous skill improvementConsulted teams implementing customer infrastructure projectsCoordinated PBX operation infrastructure implementing numerous call centers responding withinstrict SLAsSuccessfully migrated infrastructure of then recently merged DeltaSingular SA,LogicDIS SA, Computer Project SA and PCS SA into one integrated architecture

Managed a two-person team responsible for developing, maintaining and administrating theIT infrastructure stack capable of supporting 150 daily users. Points of presence includedthe main offices in Athens, subsidiary companies in Patras and construction sites throughoutthe Greek territory.Software development for custom made applications such as tender management,personnel recruitment lifecycle, warehouse management, construction site projectmanagement & reportingOther responsibilities included hardware and software procurement and personnel training

Responsible for:devising personal computer hardware specifications for end productssupervising hardware assembly, software installationcustomer support